1. Recognition

Valuing Service

While we do not always get it right, it's of a very high value to us. We'd like to engage the city in a clear simple message that great service should be valued.

To reignite a conversation about service throughout the company that leads to improving our own level of service to each other and to our guests.

2. Value

To communicate to the community the value that we place on providing great service, and that it is something we aspire to be great at (without being boastful about where we are today).

3. Conversation

To reignite a conversation about service throughout the community that leads to meaningful change; building equity for all who live in and visit our communities.