Stories

Stories

New Story

Name

Bridget Starr

Business Name

Grace Boutique of Old Town

City

Lansing

MI

Celebrated Service Story

An adorable store in downtown Lansing where they have some of the cutest clothes! The owman who was working was super attentive to me, which was very helpful shopping for my sisters wedding. While being very active in my wild search she never lost her smile or positive attitude.

Story Told Date 06-08-2017

Name

Maggie Emison

Business Name

The Creole

City

Lansing

MI

Celebrated Service Story

SO AMAZING! Our server greeted us with such a big smile and was excellent in every way! Beyond that this place is beautiful, unique, awesome, AND serves the most DELICIOUS Beignets and French Press Coffee! This was my first visit at The Creole and I will ABSOLUTELY be back!

Story Told Date 06-08-2017

Name

Maggie Emison

Business Name

Lansing Brewing Company

City

Lansing

MI

Celebrated Service Story

I went to LBC and had an all around great experience. We got sat at a table on a busy Sunday afternoon immediatly. Our server Maddie was very attentive and checked on us frequently. She even moved us to a table with an Umbrella because we were sitting at an outside table that didn't have one. Great service, Food, Beer, and an all around AWESOME experience.

Story Told Date 06-08-2017

Name

Maggie Emison

Business Name

The Record Lounge

City

Lansing

MI

Celebrated Service Story

Mom & Pop record store that always does an AWESOME job. They are very knowledgeable about their inventory and will order something gladly if they don't have it. They give superior service 100% of the time!

Story Told Date 06-08-2017

Name

Bretta O.

Business Name

Mikado Sushi Grill

City

Lansing

MI

Celebrated Service Story

We sat down and immediatly spilt our drink, she was right on it and didn't make us feel bad about it! Served and gave free Dessert!

Story Told Date 06-08-2017

Name

Corey Gilsdorf

Business Name

Texas Roadhouse

City

Lansing

MI

Celebrated Service Story

Our waitress was super friendly and was always checking in on us to make sure we were satisfied.

Story Told Date 06-08-2017

Name

Devin Munroe

Business Name

Premier Rehabilitation

City

Holt

MI

Celebrated Service Story

The 2 co-owners are both super awesome guys who really care about getting their patients healther/stronger. They don't take themselves too seriously, so it's always a fun time every session with them.

Story Told Date 06-08-2017

Name

Shyanna Walker

Business Name

Burger King

City

Lansing

MI

Celebrated Service Story

The lady that serviced me had a great attitude and was super helpful.

Story Told Date 06-08-2017

Name

Hudson Hays

Business Name

Outback Steakhouse

City

Lansing

MI

Celebrated Service Story

The chef personally came out and asked how everything tasted because it was his first day there. The food was greatest tasting food I have ever had anywhere. It was all amazing.

Story Told Date 05-28-2017

Name

Jami Rohr

Business Name

P.F. Changs

City

Lansing

MI

Celebrated Service Story

Heather did an awesome job serving us today and she was soo sweet.

Story Told Date 05-28-2017

Name

Jami Rohr

Business Name

Meijer on Saginaw

City

Lansing

MI

Celebrated Service Story

She showed me where something was and was super nice about it.

Story Told Date 05-28-2017

Name

Bre Pirochta

Business Name

Champions

City

Lansing

MI

Celebrated Service Story

My server Alejandra was great! Not only did she greet us fast but she contiuned to check on us many times with a smile and positive attitude!

Story Told Date 05-28-2017

Name

Taylor Barrett

Business Name

Biggby Coffee

City

Lansing

MI

Celebrated Service Story

Every time I go there they either greet me by name or ask if I want my usual. There is never a mistake they make they don't up for. Also they are really good at getting my stuff together fast.

Story Told Date 05-28-2017

Name

Tracey Russo

Business Name

Rockford Ace Hardware

City

Rockford

MI

Celebrated Service Story

When my family first moved out to Rockford 16 yrs ago, I brought in a green garden wheel barrow into Ace to have the bar ( that holds the wheels) replaced on it. A neighbor had borrowed it and I thought I was going to have to toss it. Took it into Ace they replaced the bar with a heavy duty steel one, and replaced the cheap plastic wheels with rubber ones. This wheel barrow is now going to last me forever! My kids all fight over it now. I love how there's always someone to greet you as you walk in the door and ask if they can help you find something. I use to wonder how they stay in business when I first moved to Rockford, but now I know why, FRIENDLY GREAT SERVICE! I won't go anywhere else.

Story Told Date 09-15-2016

Name

Patty

Business Name

Arie Nol Auto Repair

City

Kentwood

MI

Celebrated Service Story

We've all heard, and experienced, the horror stories of auto repair places. It's very rare to find a honest mechanic. Jeff, and his team at Arie Nol, IS honest! Not only do we take our cars there, but when looking to purchase another vehicle, we always ask Jeff his thoughts on the car, and he gives us a straight up answer before we buy it. Arie Nol is an auto shop you can TRUST!

Story Told Date 09-07-2016

Name

Frank Pfaff

Business Name

Rockford Ace hardware

City

Comstock Park

MI

Celebrated Service Story

My wife and I came in to pick up a grill he ordered online. There was a slight mix-up but Bobbi, Kent, and Jen were so friendly and inviting to us! Their exceptional, homegrown down to earth attitudes have made us lifetime clients!

Story Told Date 09-04-2016

Name

Frank Pfaff

Business Name

Frank's

City

Comstock Park

MI

Celebrated Service Story

My wife and I came in to pick up a grill he ordered online. There was a slight mix-up but Bobbi, Kent, and Jen were so friendly and inviting to us! Their exceptional, homegrown down to earth attitudes have made us lifetime clients!

Story Told Date 09-04-2016

Name

Andrea Pfaff

Business Name

Rockford Ace Hardware

City

Comstock Park

MI

Celebrated Service Story

My husband and I came in to pick up a grill he ordered online. Bobbi, Kent, Martha, Glenn, and Jen were so friendly and helpful to us! Their great service has made loyal customers of us!

Story Told Date 09-04-2016

Name

Richard hurst

Business Name

rockford ace hardware

City

rockford

MI

Celebrated Service Story

Best hardware store I have ever been in. No matter what you need you will find it there or they will find something something else that will do the job. The help is great and friendly also knowledgeable. Keep up the good work. Dick hurst

Story Told Date 09-03-2016

Name

Tom

Business Name

El Granjero Mexican Grill

City

Grand Rapids

MI

Celebrated Service Story

This is my husband and my favorite Mexican restaurant the service is fantastic very friendly they recognized us every time we come in and know just what we want don't even need a menu everything is fantastic great place to eat

Story Told Date 09-01-2016

Name

Emily

Business Name

El Granjero Mexican Grill

City

Grand Rapids

MI

Celebrated Service Story

Friendly waitresses, speedy service, delicious food and good prices. I tried a wet burrito and my husband ordered a Chimichanga. Both came with rice and beans. We were very pleased with the entire experience.

Story Told Date 09-01-2016

Name

Michael Salik

Business Name

Rockford ACE Hardware

City

Rockford

MI

Celebrated Service Story

I had two large pieces of a plexiglass I purchased here a few weeks ago. I realized I couldn't cut them. I brought them back and they were happy to cut them for me. I think it was hard for them to cut them too, but they went out of there way to do it. We just moved here a couple of months ago, and this store is a go-to store for us. A great deal of the time, I'm greeted as soon as I walk through the door, and asked if I need help finding items, which I normally do. It's the people and staff, they rock!

Story Told Date 09-01-2016

Name

Dan Dorgan

Business Name

Rockford Ace Hardware

City

Rockford

MI

Celebrated Service Story

I love Rockford Ace. Everyone there is so friendly and helpful the place just feels like home. They are experts with paint and have answered many questions for me regarding preparation and application. The folks at Rockford Ace make certain that customer service always comes before profits, and do whatever it takes to make the customer happy. The folks at Rockford Ace Hardware are a joy to do business with.

Story Told Date 08-11-2016

Name

Cheryl A. Korson

Business Name

Rockford Ace Hardware

City

Rockford

MI

Celebrated Service Story

I don't have one particular instance that I can relate regarding the excellent service at Rockford Ace Hardware, as there is excellent service every time I go there. The last time I was there, three different people asked me if I needed help, or how they could help me. It was great! And it was such a refreshing difference, compared to some other retail stores, where I can't find a salesperson at all, let alone a helpful one. The staff at Rockford Ace Hardware are so friendly, knowledgeable, efficient, courteous and helpful. I recommend them to everyone I can! They very much are deserving of this award. Thank you for considering them.

Story Told Date 08-06-2016

Name

Rebecca Springer

Business Name

Rockford Ace Hardware

City

Rockford

MI

Celebrated Service Story

Rockford Ace always has Top Priority Customer Service! My kids (ages 3 & 7) ask to go to Ace because everyone is SO friendly!!! Jenn has a special place in our hearts, when my 7yr old daughter was just 2yrs old we went to Ace looking for a few items & Jenn was there with a smile on her face. My daughter started talking with her & Jenn gave her a quarter for the "mike & Ike" machine. To this day Jenn still knows my kids & will stop what she is doing for hugs & a quick chat!! I cannot say enough about the amazing people at Rockford Ace!!!

Story Told Date 08-04-2016

Name

Teresa

Business Name

Rockford Ace Hardware

City

Rockford

MI

Celebrated Service Story

Me and my husband always go to Rockford ave hardware for any of our home needs, from screens, to lumber, to yard care, to paint! Our favorite is Jen! She is always so helpful and always has a smile and a kind word for us! This past weekend she mixed up the perfect concoction of paint for our baby's room! We cannot wait to use it. She also helped us with our sprinkler needs, and some rope for our flag pole! What a great place! Thank you Rockford hardware!

Story Told Date 08-04-2016

Name

Sue Peck

Business Name

Rockford Ace Hardware

City

Rockford

MI

Celebrated Service Story

As a single woman, I know I can go to Rockford Ace Hardware and find out how to fix a problem and exactly what tools and products I need. I recently went to the paint department to buy a roller to put stain on my deck. Three years ago I was able to do it with a brush on my hands and knees but am no longer able to do that. The great woman in the department told me it would be a mistake to buy a roller, that I would not get good results. She then showed me a brush that would attach to a pole and would allow me to "sweep" it on. It was great! And cut the time down considerably! Many thanks to that wonderful lady!

Story Told Date 08-04-2016

Name

Wendy Wheeler

Business Name

Rockford Ace Hardware

City

Rockford

MI

Celebrated Service Story

I brought my lawn mower into the store and wheeled it to the back. The gentleman working helped me find a new blade and put it on for me. He then loaded it back into my car properly so the gas wouldn't leak. It wasn't until I went back in to pay that I found out they don't do lawn mower repair at that location. He acted like it was perfectly normal for me to push my mower through the store.

Story Told Date 08-04-2016

Name

Justin H

Business Name

Genius Phone Repair

City

Grand Rapids

MI

Celebrated Service Story

My phone died and stopped taking a charge. I brought it in for their diagnosis and hoped to get it fixed. The technician took a look at it for about 10 minutes, brought it back out to me and said that my port was all dirty and that was ruining the connection. He cleaned it out and it worked just fine. They didn't even charge me for the service because they said it was such an easy fix.

Story Told Date 07-22-2016

Name

Naomi D.

Business Name

Boston Market

City

Lansing

MI

Celebrated Service Story

I had ordered a market bowl and it said it came with two sides. What I didn't realize is the two sides made up the market bowl, so I got mac & cheese and green beans, topped with chicken covered in gravy. Instead of mashed potatoes and with corn with chicken and gravy (like what was pictured). As soon as I noticed I was missing some sides (so I thought), I realized my error. I told them that I misunderstood how it worked and they remade my bowl, and gave me the extra side that I ordered, free of charge. They also told me I could keep the bowl that got messed up. They are always so mice when I go in there, but this was above and beyond.

Story Told Date 07-18-2016

Name

Alexis K.

Business Name

Crowne Plaza Hotel

City

Lansing

MI

Celebrated Service Story

I went there for a wedding and they had a very friendly staff who brought me a whole pot of coffee even though I just asked for a cup, they even freshly brewed it! :)

Story Told Date 07-18-2016

Name

Taylor B.

Business Name

Biggby

City

Lansing

MI

Celebrated Service Story

I went through the drive-thru and the guy working was super happy and cheerful, it was a wait for the drinks and so he just sat by the window and talked to us making jokes and we swapped stories about work. He made me want to go back to that certain Biggby.

Story Told Date 07-18-2016

Name

Tony A.

Business Name

Capital Car Clinic

City

Lansing

MI

Celebrated Service Story

Dustan is a trustworthy mechanic and is honest, friendly and good at what he does. Also, he has a pool table in the waiting room at the shop!

Story Told Date 07-18-2016

Name

Corey W.

Business Name

Great Harvest Bread

City

Lansing

MI

Celebrated Service Story

Every time I walk in I am always greeted warmly. They always ask if I need any help or if I would like a free sample. One extra positive is that the bread is always amazing!

Story Told Date 07-18-2016

Name

Joel A.

Business Name

Muffler Man

City

Lansing

MI

Celebrated Service Story

I took my car in expecting it to be there for a while. I was done the next day and they even gave me updates on how the repairs were going. Honest and fair price along with a super friendly staff!

Story Told Date 07-18-2016

Name

CC Wireman

Business Name

Bob Evans

City

Lansing

MI

Celebrated Service Story

The waitresses and waiters were super helpful and nice when it came to my grandma who is in a wheel chair. They always make sure everything is good before we continue our dinner.

Story Told Date 07-18-2016

Name

Kathryn S.

Business Name

Finley's

City

Lansing

MI

Celebrated Service Story

The waiter was really patient with my brother and I and we so sweet. He was on top of getting us refills and also joked around with us!

Story Told Date 07-18-2016

Name

Devin M.

Business Name

Darbs

City

Mason

MI

Celebrated Service Story

The food is always amazing and the service is always wonderful. The employees are super friendly and the wait is never long.

Story Told Date 07-18-2016

Name

Asia V.

Business Name

Asia's Finest

City

Lansing

MI

Celebrated Service Story

Really nice folks and they serve your food fairly fast! Always on top of service.

Story Told Date 07-18-2016

Name

Quinlin I.

Business Name

Stillwater Grill

City

Okemos

MI

Celebrated Service Story

The service was good, along with the food. Our waitress was very friendly and nice.

Story Told Date 07-18-2016

Name

Baylee B.

Business Name

Horrocks Market

City

Lansing

MI

Celebrated Service Story

The employee was super helpful and informed me of a better deal option.

Story Told Date 07-18-2016

Name

Bretta O.

Business Name

Sushi Moto

City

Lansing

MI

Celebrated Service Story

I couldn't decide on something and they let me sample whatever I wanted. Also, they put my food in different containers because I don't agree with plastic.

Story Told Date 07-18-2016

Name

Emma H.

Business Name

District 5

City

Lansing

MI

Celebrated Service Story

The staff at District 5 is very friendly, very helpful, and a very fun environment!

Story Told Date 07-18-2016

Name

Alex B.

Business Name

Quality Dairy

City

Lansing

MI

Celebrated Service Story

Quality Dairy always has friendly staff and they always try to get to know their customers. They have cheap prices and are open 24 hours!

Story Told Date 07-18-2016

Name

Jon Banks

Business Name

Genius Phone Repair

City

Grand Rapids

MI

Celebrated Service Story

I've used Genius Phone Repair multiple times when I've cracked my iPhone screen. Each time I walk in the door I'm greeted with nothing but respect. The service reps there are very knowledgeable, they get the repairs done quick, and they get it done right. I always get my phone back looking brand new again.

Story Told Date 07-08-2016

Name

Peyton Bancroft

Business Name

Buffalo Wild Wings

City

East Lansing

MI

Celebrated Service Story

Their food is great and I always experience good service. I love going there!

Story Told Date 07-07-2016

Name

Jacob McDuffey

Business Name

Pizza House

City

East Lansing

MI

Celebrated Service Story

I went for lunch with a friend and our server was there and top of things. I was impressed and thought "this is the type of service I like". Great service!

Story Told Date 07-07-2016

Name

Emma Wilhelm

Business Name

The Soup Spoon

City

Lansing

MI

Celebrated Service Story

Every time we go the staff is always so friendly! And the restaurant itself is so homey and inviting.

Story Told Date 07-07-2016

Name

Abdullah Qawwee

Business Name

Ruby Tuesday

City

Okemos

MI

Celebrated Service Story

Our waitress was fantastic! She gave us first class service and went the extra mile to make sure we enjoyed our visit. 10/10 would recommend.

Story Told Date 07-07-2016

Name

Betsy

Business Name

Grapids Irrigation

City

Grand Rapids

MI

Celebrated Service Story

I called to check on our sprinklers & Nicole was awesome! She talked about our theatre & all of the movies that she wanted to see.

Story Told Date 07-02-2016

Name

Aaron

Business Name

Disc Traders

City

Grandville

MI

Celebrated Service Story

I got to Disc Traders quite often since they have a large selection of DVDs, Blurays, video games, etc. The staff is always very inviting and willing to help customers search for specific titles or just browse through the store. The staff is also very knowledgeable about their products and great at advertising their sales/deals. They are always enthusiastic about movies, TV shows, and video games and we have great conversations with them.

Story Told Date 07-02-2016

Name

Emma

Business Name

Lush

City

Grand Rapids

MI

Celebrated Service Story

I haven't been to Lush in about a year, but when I went in the other day, Brooke remembered me from the last time she helped me...a year ago! Now that's good service.

Story Told Date 07-02-2016

Name

Jeff

Business Name

Game Stop

City

Grand Rapids

MI

Celebrated Service Story

I was having problems trying to figure out what games I wanted and when they came out. The whole team there helped me and gave me a discount and told me the best ways to preorder them.

Story Told Date 07-02-2016

Name

Allie

Business Name

Greenwell

City

Grand Rapids

MI

Celebrated Service Story

The service is excellent every time I go ! Everything on the menu is delicious and well worth the somewhat steep prices. My family shared a few appetizers and we loved everyone.

Story Told Date 06-30-2016

Name

Courtney

Business Name

Pictured Rock Kayak Tours

City

Pictured Rock Kayak Tours

MI

Celebrated Service Story

The guides on the tour were in love with their jobs. They were so enthusiastic about everything and simply enjoyed the ride, talking to everyone and showing us all the things. They were also telling a bunch of facts about Pictured Rock and the surrounding area (such a suggesting we go to a nearby waterfall, which was gorgeous by the way). They were great. All the way until we left.

Story Told Date 06-30-2016

Name

Tyler Ennis

Business Name

Okemos Dental

City

Okemos

MI

Celebrated Service Story

One of the best services I've ever received! They were all so nice and I hate going to the dentist, but they made it entertaining and it was just so so nice!

Story Told Date 06-27-2016

Name

Kyle Bort

Business Name

Zoup!

City

Lansing

MI

Celebrated Service Story

They were very helpful in explaining what was in the soup and gave free samples! (I sampled 4...)

Story Told Date 06-27-2016

Name

Bess Bardy

Business Name

Glazed and Confused

City

Lansing

MI

Celebrated Service Story

It's a cute shop that serves great looking food and desserts. The man working there was attentive and kind to all customers!

Story Told Date 06-27-2016

Name

Corey Holm

Business Name

Perry Corners Diner

City

Lansing

MI

Celebrated Service Story

Very great service. They were very busy and were still very nice and fast with my order.

Story Told Date 06-27-2016

Name

Jillian Tobin

Business Name

Pet Smart

City

Okemos

MI

Celebrated Service Story

They're always so nice and helpful! Michael lets me pet the kittens even though he knows I'm not adopting any.

Story Told Date 06-27-2016

Name

Courtney G.

Business Name

Lakeside Emporium

City

Muskegon

MI

Celebrated Service Story

I have known the owners of this place since I was a little kid. They are so wonderful! A few weeks ago I went in and was greeted by name, asked about graduation and family, and within 2 minutes already had my favorite candy with my usual amount ready for me. Every person they hire is so kind and take the time to get to know everyone. Seeing all of the pictures of people enjoying their ice cream, candy, and bottled pop on the wall when I walk in makes me smile because they love to display their loyal and happy customers. It's great to feel like family in a place filled with great employees (and candy!).

Story Told Date 06-26-2016

Name

Sydney D

Business Name

Suncoast Smoothie Cafe

City

Grand Rapids

MI

Celebrated Service Story

This is my new favorite place. All of my money will now be spent there. The cashier created such a relaxing atmosphere and also waited while I downloaded the App to get $5 off my meal. So cool!

Story Told Date 06-25-2016

Name

Matthew

Business Name

Lyon Street Cafe

City

Grand Rapids

MI

Celebrated Service Story

I walked into a busy coffee shop and was still instantly greeted. Lines moved very quick and could tell they were understaffed, but I still received great guest service. Luckily I had two passed to give out. They were awesome!

Story Told Date 06-24-2016

Name

Emma

Business Name

Fox Powersports

City

Grand Rapids

MI

Celebrated Service Story

My boyfriend has been wanting to get a motorcycle for a very long time and when we went into Fox Powersports we were both blown away with the great customer service we got. Scott brought us free Starbucks the second we walked in and gave us a tour of the whole building. A day after my boyfriend bought his bike, Scott sent us an e-mail asking how everything was going and if he was happy with his decision! How awesome! We would both consider Scott a friend now which is super cool, can't wait to go back!

Story Told Date 06-24-2016

Name

Margo

Business Name

Huntington Bank

City

Grand Rapids

MI

Celebrated Service Story

I bank and Huntington. Went to cash my check, make a deposit, got cash and put money on my debit card so I could pay my cable bill. Got home called Comcast to pay my bill and money wasn't on my debit card. Normally you have to come in to the bank to make the correction, but I called the bank teller who did my transaction. He took care of it so I didn't have to go back to the bank. Now that's customer service!

Story Told Date 06-24-2016

Name

Emma

Business Name

Olive Garden

City

Grand Rapids- 28th street

MI

Celebrated Service Story

My family went out to celebrate my sister's birthday. My brother is a vegan and didn't have any options to choose from on the menu. Our server, Brent, went out of his way to create a completely off-menu meal for him!

Story Told Date 06-24-2016

Name

Ty Miller

Business Name

Eastgate Barber Shop

City

Grand Rapids

MI

Celebrated Service Story

I have been getting my hair cut at Eastgate ever since I was a little kid and at every visit it's a real joy getting my hair cut by Heather. She is so inviting and I love catching up with her and how she is doing and I love her asking me about how and what I have been up to. The atmosphere is peaceful and calm and you're always sure to hear a funny story or two from fellow customers or stylists!

Story Told Date 06-24-2016

Name

Chris Couling

Business Name

Home Depot

City

Mt. Pleasant

MI

Celebrated Service Story

The battery for my cordless drill stopped charging and I knew it was still under warranty so I took it back to Home Depot to exchange it for a new one. The lady at the counter was really polite and helpful as she explained how the warranty and replacement process worked. After testing and determining that it was faulty, she got another guy to help me with the paperwork. He could have handed me the papers to fill out myself but he completed the necessary forms and let me know that the manufacturer would ship a replacement. The whole thing was super easy and painless and every Home Depot team member that interacted with me was cheerful and professional. It was a great customer service experience!

Story Told Date 06-24-2016

Name

Courtney Christoson

Business Name

Dairy Queen

City

Mount Pleasant

MI

Celebrated Service Story

My boyfriend took me out to get ice cream one night. He really likes the treat where its ice cream with the slushy mixed in with it. He told the cashier what he thought it was on the DQ menu and the cashier rang it up. When she brought it out, it was just a slushy without the ice cream. I didn't want to make a scene, so I said "I'm sure you'll be fine with that." & then he said "But I was really craving it." She had overheard us and said "I can make a different one." (even though we had already paid and it was more expensive). We were so thankful (especially my boyfriend as his craving had been met). I was very pleased with their customer service!

Story Told Date 06-23-2016

Name

Amanda Friel

Business Name

Millie's Tailor Shop

City

Mt. Pleasant

MI

Celebrated Service Story

Wonderful, friendly, reasonably-priced and excellent work. My girlfriend needed her dress pants hemmed (she is rather short) and they were quick and the work was spectacular. The pants look great on her! 10/10 would recommend to a friend!

Story Told Date 06-23-2016

Name

Nicole Fosgate

Business Name

Applebees

City

Mt Pleasant

MI

Celebrated Service Story

I had just gotten done working an open to close double, and still had about 45 minutes before I had to do a screening for central intelligence. I decided to go get something to eat in the mean time considering I was quite hungry and had time to kill. To get faster service I just sat myself at the bar where the bartender gave me her undivided attention until I figured out what I wanted to eat. This bartender also made sure my food came out in time before I had to leave the restaurant. She truly went about and beyond to make sure I left happy, which I did. She also gave me extra chicken tenders, I must have looked as hungry as I felt!

Story Told Date 06-22-2016

Name

Aleeya C.

Business Name

Meijer

City

Mount Pleasant

MI

Celebrated Service Story

On father's day, I had to work. I was on my way home when I stopped by Meijer to grab a father's day card and a sweet treat. I had the remainder of a gift card, a couple dollars in change, and my debit card. I rang up the two items and the total came to 11 dollars. I put in the remainder of the gift card and tried paying the remaining balance with my debit card. For some reason my card would not work. So I called theself checkout helper to take off the chocolate. He did, and the total for the card ended up being 9 dollars. Since my debit card would not work, I put the remaining dollars in change only to find out I didn't have enough. I was so frustrated. Tears welled up as I called the man over once more to take off the card as well. I would go home without a father's day gift. The man came over, looked at my screen to see there was 3 dollars to the remaining balance, and said "How about we tried this?" He took out his wallet and paid the last dollars that I needed to have at least the father's day card. I couldn't speak. I started crying ferociously as I lipped the words "thank you" several times. He responded with "no need, you're welcome. Have a great day with your father." And off I went. This small act of kindness helped me celebrate a wonderful day with a wonderful man in my life and I will be forever grateful.

Story Told Date 06-22-2016

Name

James

Business Name

Sports Clips

City

Grandville

MI

Celebrated Service Story

I got my hair did by Emily. She was very friendly and asked me about what I do. Every time I go, they are always super friendly and make small talk. I always forget to bring my punch card, so they gave me a new one and punched it a few times.

Story Told Date 06-21-2016

Name

Maranda

Business Name

Olive Garden

City

Grandville

MI

Celebrated Service Story

My waiter frequently checked on us and made great conversation! He even gave my friends and I a bowl of soup because he knows college students need to eat!

Story Told Date 06-21-2016

Name

Kira

Business Name

Sweetie Thai

City

Wyoming

MI

Celebrated Service Story

This was my first time at this restaurant and it was great! The building was super clean and welcoming. The cashier welcomed us and suggested a few dishes to try. The food was very tasty and the employee said to have a good night. We will go again!

Story Told Date 06-21-2016

Name

Jana Bush

Business Name

Texas Corral

City

Benton Harbor

MI

Celebrated Service Story

My family and I went on a busy Sunday afternoon. Our waitress was so nice and kept checking on us even though she was super busy. She kept smiling the whole time too!

Story Told Date 06-21-2016

Name

Jana Bush

Business Name

Clementine's Too

City

Saint Joseph

MI

Celebrated Service Story

For Father's Day my family and I went to Clementine's Too. It was super busy and hot inside and outside, but our waiter was super nice and was constantly checking on us.

Story Told Date 06-21-2016

Name

Lewis Maynard

Business Name

Target (Alpine)

City

Grand Rapids

MI

Celebrated Service Story

I recently stopped in to Target as I was passing through the other day. As I was checking out, Patricia called me over so I could avoid the line. As I was putting my order on the counter, Patricia let me know that they had a few similar products on sale last week and went through checking their ad for me to see if she could get me a discount. She also took the time to let me know about their mobile coupon app and gave me the opportunity to download it and check and see if any of my items were eligible for a discount. She was super-helpful and very outgoing. I appreciated the extra touch Patricia brought to the transaction.

Story Told Date 06-21-2016

Name

Roger

Business Name

Advanced Therapy Concepts

City

GR

MI

Celebrated Service Story

They are a Double Medical Equipment Supplier. My son needed a Neuro-Muscular Stimulator for rehab of an ACL surgery. The surgeon ordered it up from them and Amber called me with the info. She mentioned that they were out of network with our insurance and I might want to try another company to save money. I tried without success and called her back an hour later. She told me she had found a refurbished piece of equipment that I could buy for less money than the rental! Great service!

Story Told Date 06-17-2016

Name

April

Business Name

Biggby

City

Lansing

MI

Celebrated Service Story

Had a coffee meeting in Lansing. My barista greeted me "hey friend!" and totally cared about what I wanted and how. He made me feel like I was the only customer (I was, but I think he'd have treated me that way even if I weren't.) Exceptional service!

Story Told Date 06-17-2016

Name

Jenny

Business Name

R-Athletics

City

GR

MI

Celebrated Service Story

Sixteen screaming kids. Gymnastics, cake, ice cream, and the general tomfoolery of kids age seven and younger. A thankful tear comes to my eye when I think of how R-Athletics (and definitely not my house!) was the best place for Gage's birthday party. It was so easy to plan- which in part, for me, means being able to plan over a month in advance. The staff was quick with follow up with my initial inquiry, and they rolled with the last minute addition of several guests. They planned the activities, decorated the room, and provided the paper products and goody bags. It almost felt too easy! Best of all, the staff was excited to have my daughter and her friends there- as well as all the other kids who were part of the six other parties going on at R-athletics that day! It was a fantastic experience and one I'm recommending to everyone with young kids!

Story Told Date 06-17-2016

Name

Michael

Business Name

J+H Mobile

City

Grandville

MI

Celebrated Service Story

Carol is an employee who works at J+H family store gas station. She works all her shifts in the morning and she is a breath of fresh air. She is always happy, with enthusiasm and high energy, all with a huge smile. I've been going to this gas station for a couple years but I go out of my way to get gas at this location because of Carol's service.

Story Told Date 06-17-2016

Name

Emily

Business Name

Terra GR

City

GR

MI

Celebrated Service Story

This place is consistently awesome. The staff smiles. They knows and love their menu and make informed/enthusiastic recommendations. The chefs will customize. The servers are professional but show personality.

Story Told Date 06-17-2016

Name

Jeremy

Business Name

Fast Signs

City

GR

MI

Celebrated Service Story

The entire crew at Fast Signs is always super attentive and friendly- and consistently go the extra mile of follow-up to congratulate us when we have appeared in the news, and even sent out gifts for important life events unrelated to our business relationship.

Story Told Date 06-17-2016

Name

Emily

Business Name

Mercuryhead Gallery

City

GR

TN

Celebrated Service Story

This is the best custom-framing business in town. They take all the time you need and give the right amount of input for each customer question. They are super personal and remember past projects, customers, names, connections to others in the community, etc. They will give advice, but not be offended if someone has a different vision. They will come through with a lifetime supply of extra hooks, frame adjustments, etc.

Story Told Date 06-17-2016

Name

Kari

Business Name

Flo's

City

GR

MI

Celebrated Service Story

Flo's has quickly become our "go-to" place. Great food, good location, and the most amazing service! Hands down, Flo's is celebrated from the front of the house to the back. How do we know? Because the back of the house (aka cooks) came out and inquired if all was up to our liking. Not "all ok" but up to our liking/standards. Every touch point from walking in the door, queuing up, to receiving the bill was excellent. Not to mention some of the BEST authentic Italian food served. They have my vote even before our last experience with them. On our last visit we had encountered what has now become our expectation for amazing service. It was all fantastic but this action was the gold star. Our dinner was served as she set the final plate down (my husband's) she says "sorry this one has white onions, you asked for red. The stromboli with red onions + other items is in the oven now. Start with this and I can bring the other or box it up to go." What people/service still does this?? They identified the problem, solved it, and showed transparency even BEFORE customer noticed. Wow, just WOW.

Story Told Date 06-17-2016

Name

Steve

Business Name

Ace Hardware

City

Rockford

MI

Celebrated Service Story

Thank goodness for Joe! He introduced me to the perfect Steihl Weed Trimmer, filled it with gas, demonstrated it and gave me great confidence!

Story Told Date 06-17-2016

Name

Wendy

Business Name

Cherie Inn

City

GR

MI

Celebrated Service Story

Tomy greets us every time we're there like we're family! Coffee is set on the table before we ask and he knows what we want before we order. He even removes the hot sauce cap for me.

Story Told Date 06-17-2016

Name

Steve

Business Name

Fast Signs

City

GR

MI

Celebrated Service Story

Over the past year, Mike and his staff delivered exemplary service. They answer requests and questions at night and weekends, deliver on projects ahead of schedule, do great work and make me feel like they're excited to work together!

Story Told Date 06-17-2016

Name

JD

Business Name

Van Andel & Flikkema

City

GR

MI

Celebrated Service Story

JD got a flat tire- just a month after getting new tires! One call to VAF, they came out, put air in the tire, drove it to their shop, repaired it, and brought it back! All within a few hours.

Story Told Date 06-17-2016

Name

Michelle

Business Name

J. Gardella's Tavern

City

GR

MI

Celebrated Service Story

Our favorite waitress, Rebecca, saw us outside on the sidewalk debating if they were too busy for dinner. She came out on the sidewalk and showed us back to a table.

Story Told Date 06-17-2016

Name

Joel S

Business Name

Cool Dip

City

Weidman

MI

Celebrated Service Story

The whole experience is fantastic. The product is fresh, the staff is friendly, energenic, and patient with even those who cannot decide. Serving sizes are generous and the prices are hard to beat. The line is never long and environment is welcoming.

Story Told Date 06-16-2016

Name

Courtney

Business Name

Taco Bell

City

Grand Rapids- Plainfield

MI

Celebrated Service Story

Taco Bell's service is all around getting much better. I went to this Taco Bell, as opposed to my usual, and the guy doing drive thru was just great. He was very thorough and even made small talk while I was at the window. He was great. Celebrated! Service for sure.

Story Told Date 06-16-2016

Name

Gresh

Business Name

Red Robin

City

Grand Rapids

MI

Celebrated Service Story

I went in and received great service right off the bat. She got my food out quickly and with a smile!

Story Told Date 06-16-2016

Name

Katie

Business Name

Great Clips

City

Grand Rapids

MI

Celebrated Service Story

Michelle was so nice when I came in just to get a quick trim! She was super supportive of my bold cut and had some great tips for how to keep it looking good while I grow it out! And she gave me a coupon for the next time, so sweet. And she did a great job with the little hair I had!

Story Told Date 06-16-2016

Name

Courtney

Business Name

Chow Hound

City

Grand Rapids (Lake Mich. Drive)

MI

Celebrated Service Story

My Friend and I went in to get a rain coat for her puppy, and the two employees were so friendly and helpful. They didn't have raincoats, but they still were very helpful regardless. I love Chow Hound. They always make me feel welcome (even when I go in just to talk to cats).

Story Told Date 06-16-2016

Name

Lewis

Business Name

Pizza Hut

City

Stevensville

MI

Celebrated Service Story

After a late night of flag football, I took my boys out for dinner at Pizza Hut in Stevensville. Even though they were getting ready to close our server multi-tasked cleaning, getting refills and making our Pizza herself so that we wouldn't go hungry. She was attentive throughout our visit and did all of this with a genuine smile.

Story Told Date 06-16-2016

Name

Janelle Thelen

Business Name

Michelle Nails

City

Williamston

MI

Celebrated Service Story

I've been going there for years. They know my name as well as my great grandma and grandma's names. On my great grandma's 97th birthday, they bought her a sundae and sang to her. They always have been incredibly nice.

Story Told Date 06-15-2016

Name

Grace O'Connor

Business Name

Andrew's Automotive

City

Mason

MI

Celebrated Service Story

Larry (body shop manager) welcomes me like family and always takes great care of my car himself.

Story Told Date 06-15-2016

Name

Lexis Guarnaccia

Business Name

Olive Garden

City

Okemos

MI

Celebrated Service Story

I ordered OG to go and our server was so kind and patient with us! We had a huge order and she made sure we were good to wait, offered us drinks and really paid attention to detail!

Story Told Date 06-15-2016

Name

Nicole Fosgate

Business Name

Biggby Coffee Bluegrass Rd.

City

Mt Pleasant

MI

Celebrated Service Story

It never fails that I get great service from Biggby every time I go. I am a regular customer there, and have never received sub-par service!

Story Told Date 06-15-2016

Name

Jimmy

Business Name

Italian Oven

City

Mount Pleasant

MI

Celebrated Service Story

I went to Italian Oven today and our waitress (Jackie) was absolutely phenomenal. Very friendly, attentive, filled our waters whenever needed, and talkative. I've always had great service at Italian Oven, but Jackie was a cut above the rest.

Story Told Date 06-15-2016

Name

Melissa

Business Name

Raiway Cafe

City

Dowagiac

MI

Celebrated Service Story

CJ was a lot of fun! We laughed almost the entire time. He always had a smile and always got our refills.

Story Told Date 06-14-2016

Name

Lewis

Business Name

Chatter Box

City

Benton Harbor

MI

Celebrated Service Story

I've heard about Chatter Box from family and friends off and on over the past year. A few days ago my wife suggested we try it out on a lunch date. To put it mildly, it's a bit off of the beaten path. You need to know where it's at, and even then, if you blink you may miss it. Despite this, I was a bit surprised at how quick and attentive their service was. The food was nothing short of fantastic and I know understand why many of the people I know rave about their burgers. They are a definite welcome excursion for our little town!

Story Told Date 06-14-2016

Name

Lewis

Business Name

Cafe Mosaic

City

Benton Harbor

MI

Celebrated Service Story

Café Mosaic is a unique location in the Arts District of Benton Harbor. It has a re-sale store, book store, but at it's heart it is a pretty awesome place for friends, family and co-workers to gather to enjoy a relaxing atmosphere with great food and coffee. This week I visited the café with my wife and to try their coffee. I'm usually a coffee snob, so trying something new isn't my thing... The gentleman who helped is was great. He was fully engaged with us as we approached the counter, smiled often, asked us what we usually drank at other places and was able to give us comparable suggestions. If you ever have the chance, stop in and try the, "Tiger's Eye", you won't regret it.

Story Told Date 06-14-2016

Name

Lewis

Business Name

Kilwins

City

Saint Joseph

MI

Celebrated Service Story

Everybody loves Kilwins! As you walk in the door you just want to give them your money, because you know by the sight, the smell and the smiling faces, you're in for a treat. As if the ice cream, fudge and other assorted treats weren't enough their entire staff were super-helpful with providing my family samples as we each tried to figure out which ice cream we wanted.

Story Told Date 06-14-2016

Name

Khadijah Walker

Business Name

McDonald's

City

Saint Joseph

MI

Celebrated Service Story

The girl at the window provided really great service. She was happy, made great conversation with me, multitasked and seemed pleasant and happy to be at work. Fast food restaurants aren't always known for providing great customer service, but this girl had it all and I had to recognize her for it.

Story Told Date 06-14-2016

Name

Michelle

Business Name

Bamboo Art Studio

City

Grand Rapids

MI

Celebrated Service Story

Trying something different, I decided to step outside my comfort zone. The staff was fantabulous! They were patient, very considerate (different ages attending), friendly and so willing to go above and beyond our calls. The smiles were throughout the building and the conversation was wonderful. Can't wait to do it again! Everyone's painting was great!

Story Told Date 06-14-2016

Name

Gabe

Business Name

Grand Rapids Electric Hero Sandwich Shop

City

Grand Rapids

MI

Celebrated Service Story

This little place was great. I decided to get 'The Huntress' sandwich, which came with ham, bacon, melted swiss, and raspberry preserves on grilled sourdough. The man who took my order was very kind, and when my total came to $10.06, he told me not to worry about the 6 cents. It was one of the best sandwiches I've ever had, and my experience was only enhanced by the friendly sandwich crew.

Story Told Date 06-14-2016

Name

Michaela

Business Name

22 Below

City

Grand Haven

MI

Celebrated Service Story

My friend and I went there after a day on the beach. A server (I don't remember the name) was super friendly and was great with keeping our drinks full and food came out SUPER quick and was delicious! The server was also helpful with recommending things.

Story Told Date 06-14-2016

Name

Lydia

Business Name

Fatty Lumpkins

City

Muskegon

MI

Celebrated Service Story

Walked in not knowing the name of the sandwich I was sent to get and they helped me through the entire process. felt dumb at first, but when they helped me they not once seemed annoyed.

Story Told Date 06-13-2016

Name

Ashlee

Business Name

Art Van

City

Muskegon

MI

Celebrated Service Story

Went there just to look around and they helped me feel super comfortable about buying new furniture and gave me personal opinions on the products.

Story Told Date 06-13-2016

Name

Sarah

Business Name

Petco

City

Muskegon

MI

Celebrated Service Story

I went to get my brother a guinea pigs and they spent over a half hour telling him all about their care and picking out a cage. They were patient and nice and answered all the questions we had.

Story Told Date 06-13-2016

Name

Colin

Business Name

Hannah Banna's Ice Cream

City

Muskegon

MI

Celebrated Service Story

I had a great experience there! They even went an extra mile and dipped out ice cream cones in chocolate!

Story Told Date 06-13-2016

Name

Katie

Business Name

Lakeside Emporium

City

Muskegon

MI

Celebrated Service Story

I go there weekly and they're always nice and helpful!

Story Told Date 06-13-2016

Name

Dylan

Business Name

Sports Clips

City

Muskegon

MI

Celebrated Service Story

There was a huge line and only a few employees but they all were very nice and fun!

Story Told Date 06-13-2016

Name

Courtney

Business Name

Lakeside EMporium

City

Muskegon

MI

Celebrated Service Story

I always have a great experience there. They are so welcoming to everyone who walks in the door. They even know what people's favorite candy is such a great, deserving business.

Story Told Date 06-13-2016

Name

Jaob

Business Name

Tru Fit

City

Muskegon

MI

Celebrated Service Story

They had Celebrated Service! They were very kind and worked above 100% effort. They even offer to put my shoes on and tie them for me.

Story Told Date 06-13-2016

Name

Haley

Business Name

Applebee's

City

Muskegon

MI

Celebrated Service Story

They recognized me when I go in and greet me with a smile every time. They one time brought the food out to me when I ordered it over the phone even though you are suppose to go in to get it.

Story Told Date 06-13-2016

Name

Alex

Business Name

Pump House

City

Grand Rapids- Knapp's Corner

MI

Celebrated Service Story

Ty and I were getting some Froyo and I heard the employees say my name...they were talking about someone else. But we laughed and talked about it and they were just really cool, nice and friendly.

Story Told Date 06-11-2016

Name

Sarah

Business Name

Starbucks at Knapp's corner

City

Grand Rapids

MI

Celebrated Service Story

I've been frequenting this location for the past couple weeks and just the other day, Mackenzie gave me a free coffee! It was such a lovely surprise and truly made my day!! All the baristas are always so kind and take such good care of every guest! Love them!!

Story Told Date 06-11-2016

Name

Sarah

Business Name

Downtown Market Office

City

Grand Rapids

MI

Celebrated Service Story

Not only is this one of the COOLEST organizations in the city, but it has some of the kindest, most welcoming people working there! They really know their stuff and the sense of community is so so strong among all members and just this organization in general! I love them!

Story Told Date 06-11-2016

Name

Sarah Craig

Business Name

Walgreens on Fuller

City

Grand Rapids

MI

Celebrated Service Story

We had SUCH a wonderful experience here! Emma, Kathy and Nikki who were working were so helpful and welcoming! They made our experience memorable and fun and made us feel right at home!! We shared so many laughs and I would go back here in a heartbeat. So great!

Story Told Date 06-11-2016

Name

Sarah

Business Name

World Market

City

Grand Rapids

MI

Celebrated Service Story

I always have the most welcoming experience at World Market! Everyone is so kind and willing to help and I always feel right at home. I visited yesterday and the entire crew was smiling and answering questions for guests and letting me know about sales, savings and their recommendations and it was just such a pleasant experience. I love these guys!

Story Told Date 06-11-2016

Name

Caitlin

Business Name

Lowe's

City

Grand Rapids

MI

Celebrated Service Story

Charlie saw me wandering around looking lost so he not only found me what I was looking for, he stayed with me for 10-15 minutes as I brainstormed a solution to our curtain project. He practiced all 3 steps to Celebrated! Service and set aside what he was working on to help me find what I need.

Story Told Date 06-11-2016

Name

Jimmy

Business Name

Cranker's

City

Mount Pleasant

MI

Celebrated Service Story

Our waitress' name was Stacy. She was friendly and talkative the entire time my friends and I were there. I had a baked potato as a side and, after about ten minutes, she brought me out another one, saying that the cook thought they weren't cooked all the way. She didn't even ask if the potato was good or not, but put in the extra effort to just bring me another.

Story Told Date 06-09-2016

Name

Bess Bardy

Business Name

Beggar's Banquet

City

East Lansing

MI

Celebrated Service Story

My family goes here a lot to have brunch on Sundays. The servers always remember us and treat us nicely. Even when they get crazy busy, they deliver the best service every time!

Story Told Date 06-08-2016

Name

Esther

Business Name

Red Haven

City

East Lansing

MI

Celebrated Service Story

Super delicious, fresh, farm-to-table restaurant. They have smaller portions and recommend 2-3 menu items per person, so you really get to try a lot! Our server was very knowledgeable about each dish and how it was made. The ambiance is great too!

Story Told Date 06-08-2016

Name

James

Business Name

Subway

City

Grand Rapids

MI

Celebrated Service Story

She was friendly and quick covered for her fellow employee. She also was perfect with the amounts of each topping.

Story Told Date 06-08-2016

Name

Augustin

Business Name

Taco Bell

City

Grand Rapids

MI

Celebrated Service Story

I was visiting a Taco Bell near Coopersville. I went into order some food, as I order the person taking my order was extremely friendly and enthusiastic. I really enjoyed talking to her!

Story Told Date 06-08-2016

Name

Katie

Business Name

Qdoba

City

Grand Rapids

MI

Celebrated Service Story

I stood in line for a while waiting for the girl on the line to finish helping the guy in front of me- she was clearly going kinda slowly and was the only person wearing gloves and serving people. When she had finally helped me and made it to the girl on the cash register, she apologized for my wait, explaining that the girl was training. I told her that I totally understood, and said to tell her that she had done a great job! The cashier seemed relieved at my positive response and offered me a free drink, which I tried to refuse. But she was so insistent and so thankful for my understanding-ness! So I took the drink and gave here a tag for her great service!

Story Told Date 06-08-2016

Name

Jayda

Business Name

Taco Bell

City

Grand RApids

MI

Celebrated Service Story

After forgetting my nachos they went the extra mile and gave me 2 free empanadas and a drink for my wait!

Story Told Date 06-08-2016

Name

Amanda

Business Name

The Mitten Brewing Co.

City

Grand Rapids

MI

Celebrated Service Story

I went on a very busy night, and the staff was still very friendly! My waiter gave me great suggestions on what to order!

Story Told Date 06-08-2016

Name

Samantha

Business Name

Lonestar Steak House

City

Mount Pleasant

MI

Celebrated Service Story

I went to Lonestar with my parents to celebrate my birthday. Despite it being quite busy that night, we were given a table fairly quickly and our server, Sarah, was amazing! She was very friendly and kind to us along with taking our order and bringing things out to us very promptly. The food was great and it felt like it was out right away after we ordered. It was a great and easy night spent out to celebrate!

Story Told Date 06-08-2016

Name

Megan

Business Name

Rootdown Yoga/Juice/Greens

City

Muskegon

MI

Celebrated Service Story

Rootdown is a fantastic business! They have yoga and a smoothie/juice bar. I have only gone for their smoothies, though. They're local, fresh, and tasty! Every single time I have gone in, their employees are friendly, positive, and extremely genuine. They always ask how you are, how your day has been, and make a personal connection beyond just waiting in awkward silence for that smoothie. I can't wait to try out their other options :)

Story Told Date 06-08-2016

Name

Steve VanWagoner

Business Name

Ace Hardware Rockford

City

Rockford

MI

Celebrated Service Story

Meet Joe - He is a lawn & garden tool expert extraordinaire at Ace Hardware, Rockford. (My wife Wendy raves about this place, but I had never been there.) The store was VERY busy on Saturday - the greeter asked us how she could help. I told her we needed a gas-power weed trimmer. She pointed us to a wonderful display room and said someone would be there in a few minutes. Enter Joe. He asked me what I wanted to accomplish with a weed trimmer. I told him my story. He pointed out the best trimmer for the problem I was trying to solve AND it came with a great deal that extended the warranty to four years, FREE. Joe quickly filled out the paperwork, took the trimmer, came back a few minutes later and took me outside to demonstrate the trimmer! Yep! He had filled it with gas and it was ready to go. Joe said he services the trimmers right there at the store, so if I ever have a problem with it, he can fix it. I went home and, with great confidence, went right to work with the trimmer. Thanks Joe! Now THAT'S Celebrated Service!

Story Told Date 06-07-2016

Name

Melissa

Business Name

Tim's Too

City

Saint Joseph

MI

Celebrated Service Story

I had this server multiple times and every time she always checks on us and even when they're busy she make sure everyone is taken care of with a smile.

Story Told Date 06-07-2016

Name

Lewis W. Maynard IV

Business Name

Starbucks

City

Saint Joseph

MI

Celebrated Service Story

Our attendant was polite, friendly and super-engaging. She was quick to strike up a conversation with us and was also helpful at making suggestions for new things to try.

Story Told Date 06-07-2016

Name

Lewis W. Maynard IV

Business Name

Pizza Hut

City

Saint Joseph

MI

Celebrated Service Story

I took my boys out to lunch on their last day of school to Pizza Hut in Saint Joseph. They were very busy, but our server, Christine, did a great job of keeping track of everyone's families and bills. It couldn't have been easy as half of the school had shown up and kids families were sitting apart their kids all over the restaurant.

Story Told Date 06-07-2016

Name

Travis Singleton

Business Name

Wal-Mart

City

Benton Harbor

MI

Celebrated Service Story

I stop by Wal-Mart after work all the time. Every time I go in one specific cashier gives me great service.

Story Told Date 06-07-2016

Name

Ben Miller

Business Name

Subway

City

Benton Harbor

MI

Celebrated Service Story

I was ion a rush to get my sandwich, so she ran around and had a great attitude.

Story Told Date 06-07-2016

Name

Jasmine Slattery

Business Name

Zoup!

City

Saint Joseph

MI

Celebrated Service Story

Bailey was very sweet and great with customers. She let us sample whatever soups we wanted and she checked us out on the register. Very Polite. Super nice. One of the sweetest people I could have come across.

Story Told Date 06-07-2016

Name

Jasmine Slattery

Business Name

Biggby

City

Saint Joseph

MI

Celebrated Service Story

Zach was great with every customer that came in the door. From greeting them as they came in to saying goodbye as they left. He was friendly and upbeat our entire visit.

Story Told Date 06-07-2016

Name

Jasmine

Business Name

Full Circle Cafe

City

Stevensville

MI

Celebrated Service Story

Brand new café in Stevensville. I was very excited to try. I was not disappointed! Jamie helped me and she was very nice and informative. She asked my opinion on everything I had. She even gave me a tiny sample of iced chai. Greta place. I will be returning.

Story Told Date 06-07-2016

Name

Jasmine

Business Name

2121 Winery

City

Benton Harbor

MI

Celebrated Service Story

Kelsey helped us with our tasting. She was friendly and our tasting glass was never empty, We were helped by the owner who was very nice and had made us some food. She checked on us several times as well.

Story Told Date 06-06-2016

Name

Jasmine

Business Name

Arclight Brewing

City

Watervliet

MI

Celebrated Service Story

I went to fill my water bottle from the water cooler and Matt immediately stopped me and told me he would fill it up for me so it was colder. He was great with every customer who came in whether it was pouring a beer or finding an answer to a question they might have.

Story Told Date 06-06-2016

Name

Emily Zerrenner

Business Name

Full Circle Cafe & Espresso Bar

City

Stevensville

MI

Celebrated Service Story

This place just opened in Stevensville and I was impressed by their friendly staff and the quality of their food. I gave passes to their cashier and barista because they both exemplified Celebrated Service. I felt welcome and will definitely be going back.

Story Told Date 06-06-2016

Name

Emily Zerrenner

Business Name

Panera Bread

City

Saint Joseph

MI

Celebrated Service Story

Usually Panera isn't too memorable in terms of service, but Gustavo really shone as a cashier. I was impressed with how he tried to save us money and with his patience. He definitely practiced Celebrated Service.

Story Told Date 06-06-2016

Name

Emily Zerrenner

Business Name

All Star Family Chiropractic

City

Benton Harbor

MI

Celebrated Service Story

I've been going here for a few weeks now and I always feel valued and welcomed when I go in. Both Dr. Sandy and her front desk person care so much about patients and it definitely shows in all aspects of their service.

Story Told Date 06-06-2016

Name

Betsy Artz

Business Name

Impact Collision

City

Grand Rapids

MI

Celebrated Service Story

I had my daughter's car fixed there a few months earlier and they were amazing. This morning, I got to the desk and Derek greeted me by name and said he already had Enterprise on their way to pick me up.

Story Told Date 06-06-2016

Name

Zulema Gutierrez

Business Name

Toppers Pizza

City

Grand Rapids, MI

MI

Celebrated Service Story

Toppers Pizza is a pizza place that stays open pretty late so that's my go to after closing! Every single time I go I receive nothing but excellent service!! The employees are always so friendly and always let us know about the best deals. I've seen a specific employee go above and beyond for some of the guests multiple times!

Story Told Date 06-06-2016

Name

Natalie Parker

Business Name

Auntie Ann's Pretzels

City

Grandville, MI

MI

Celebrated Service Story

Nicole gave my sister and I excellent service at the pretzel place in the mall. She heard my sister and I talking about coupons and went to the back and found some for us! She was very patient and looked up the different prices for us. She spent a lot of time with us and was very friendly.

Story Told Date 06-06-2016

Name

Maddison

Business Name

Tru Fit

City

Muskegon

MI

Celebrated Service Story

I took my boyfriend to pick out new running shoes for his birthday. They didn't have his size or style he wanted, so they orders a couple different pairs no charge or anything. Just a couple of pairs for him to just try on. When the shoes came in, they called us to let us know. When we got there, they even put the shoes on for him. They all showed really great service!

Story Told Date 06-06-2016

Name

Ashley Marklevitz

Business Name

Bath and Body Works

City

Mount Pleasant

MI

Celebrated Service Story

Stopped by the Bath and Body Works store in the Mount Pleasant and was greeted immediately by such a friendly face! The employee was just so nice and made conversation that was really nice! Definitely a wonderful experience!

Story Told Date 06-05-2016

Name

Kelly Austin

Business Name

Founders

City

GRAND RAPIDS

MI

Celebrated Service Story

Came to Founders for few first time today to listen to jazz and have dinner. Our waiter James was awesome! He very patiently described the beer selections and kept our drinks filled! Great experience!

Story Told Date 06-05-2016

Name

Jana bush

Business Name

Texas Coral

City

Benton Harbor

MI

Celebrated Service Story

Sunday afternoon my family and I went to Texas Coral for lunch. It wasn't particularly busy, but I could tell that our waitress, Tiffany, had quite a few other tables. She came up to our table with a smile and was joking around and making the experience really enjoyable! She often came to our table and checked on us. Truly celebrated service!

Story Told Date 06-05-2016

Name

Alex Mindes

Business Name

Starbucks

City

Grand Rapids

MI

Celebrated Service Story

Two stories: 1. I went in with a friend to get a bite to eat and some energy. Daniel, the cashier was very patient, kind, and friendly and smiles the whole time. 2.I was ordering a frappe because it was hot out but I wanted some espresso. Dan recommended that I should just add more coffee so it's the same temp. He was very helpful and friendly.

Story Told Date 06-04-2016

Name

Erik Prusko

Business Name

Subway- 28th street

City

Grand Rapids

MI

Celebrated Service Story

It was a dark and stormy night (it really was) and I had just gotten out of work. As I walked to my car I heard a rustle from a nearby bush and a blood curdling growling! After a moment of terror I realized the bush was rustling from the wind (because you know...it was storming) and the growl was my stomach. I was HUNGRY! So I decided to drive to my go to spot for food...Subway! Once at Subway I was greeted by Dontrail. Dontrail works there a lot and he is always so kind and polite to myself and everyone else who comes in. Dontrail greeted me with such a friendly tone. It was if he had given me a hug with words. Now there is no way to truly capture the service Dontrail provides with one story I is his constant celebrated service that pushed me to give him my tag. He just simply knows how to treat people right!

Story Told Date 06-04-2016

Name

Curtis V

Business Name

Cherie Inn

City

Grand Rapids

MI

Celebrated Service Story

Everyone has their favorite breakfast place; the Cherie Inn is mine. Saturday, May 28th, my sister, step-mom, dad and I went here for my sister's B-Day B-fast. We received super prompt, friendly, professional and personalized service from Tom. Excellent specials, excellent menu. Very affordable!! Great atmosphere, cool old building. My favorite part is the presentation of your plate. Very Fancy! Picturesque plating! Cherie Inn must win CSA!!!!

Story Told Date 06-04-2016

Name

Nicole

Business Name

Bennigans

City

Mt Pleasant

MI

Celebrated Service Story

I recently graduated from Central Michigan University, and after the graduation my family and I decided to go out to dinner to celebrate. Not only did they fit almost 15 people at a table quickly and efficiently, the server went above and beyond to help all of my family from out of town to decide what would be the best meal for them to choose. She also dealt with my crazy family as we were pretty loud, and quite messy. She really made my family feel like we weren't a bother to them.

Story Told Date 06-01-2016

Name

Nicole

Business Name

IHOP

City

Mt Pleasant

MI

Celebrated Service Story

We recently had an employee and close friend of most of the staff leave, so we all decided to get breakfast before her last shift to celebrate her embark on a new adventure. There were about 10 or 12 of us at the table and the waitress helped us flawlessly. She went above and beyond to keep all of our coffee cups full, and even took a coupon that was no longer valid to make our time there that much more enjoyable. Truly a great experience all around

Story Told Date 06-01-2016

Name

Jimmy Hollenbeck

Business Name

Mt. Pleasant Tire Center

City

MOUNT PLEASANT

MI

Celebrated Service Story

I first had my car taken to Mt. Pleasant Tire Center about 2 years ago. They were friendly, talkative, and speedy with their service then. However, what really impressed me was this past weekend, a tire blew on my car while I was driving up US-127. I took it in to have the tire replaced just today and, not only was the service even better than I remembered, the manager (Matt) looked at my car for maybe ten seconds before remembering that I'd been there before.

Story Told Date 06-01-2016

Name

Caitlin

Business Name

Golden Wok

City

Grand Rapids

MI

Celebrated Service Story

I am almost a regular at Golden Wok and part of the reason why is their stellar service. Today when I went the waitress brought our favorite soup flavors before she even took our order. It feels good to feel remembered and special like that.

Story Told Date 05-16-2016

Name

Elizabeth Debniak

Business Name

The Tent Chic

City

Muskegon/Fruitport

MI

Celebrated Service Story

In 2013, my sister and I were planning a birthday party for our mom; a fiftieth birthday party that turned out to be her last. She had ALS and was given 5 years at best. Our mom passed away right after the new year, but did get to celebrate her milestone birthday in amazing style with services from The Tent Chik. We had a great deal to worry about on top of trying to plan a party. The Tent Chik made table and chair rental a breeze. They were incredibly nice, efficient, and competitively priced. I will definitely use them again. I am planning a 40th birthday party for my husband and know they will provide me with exceptional service!

Story Told Date 05-15-2016

Name

Jimmy Hollenbeck

Business Name

Jet's Pizza

City

Mount Pleasant

MI

Celebrated Service Story

I frequent Jet's on a regular basis, and they're always so pleasant and nice to speak with. Just tonight, I ordered a pizza from there and, upon arriving, their credit card machines were down. I didn't have any cash on me and, instead of making me wait to pay for my pizza, they just gave an entire large deep dish to me for free!

Story Told Date 05-11-2016

Name

Caitlin

Business Name

Lowe's

City

Grand Rapids

MI

Celebrated Service Story

I needed help finding a solution to our poorly designed popper. Dave was all ears and brainstormed a solution that will work perfectly! He was so friendly and patient with me (and all my questions!)

Story Told Date 05-11-2016

Name

Amanda

Business Name

Huntington Bank

City

Downtown Grand Rapids

MI

Celebrated Service Story

The bank tellers are super friendly and patient. Always happy to help me with anything I need! 10/10!

Story Told Date 05-11-2016

Name

Gresh

Business Name

Red Robin

City

Grand Rapids

MI

Celebrated Service Story

I went in on my break, as I usually do. It was a matinee shift and it was somewhat slow. She took sometime to ask about my job at the theater, and we talked about a funny commercial we saw on the TV. The food came quickly and was delicious as always. She didn't just give me good service. Two other people came and sat at the bar with me. She greeted them with the same great smile and service that made me want to give her the CSA pass.

Story Told Date 05-11-2016

Name

Joe Preston

Business Name

The Cheese Lady

City

Muskegon

MI

Celebrated Service Story

When I enter the store I feel at home, at ease. I'm not shopping for something I am just visiting a friend. That friend is cheese, and the warm reception from the staff is always mouth watering. Knowledgable staff, a wide selection of carefully selected products - everything is a treat. I've had spectacular moments in this store but probably my most favorite was when I was just conversing with the staff, suddenly I was leaving with my original order AND an additional Buffalo Mozzarella (free of charge) to try out a new recipe. Now I would never expect anything for free from this establishment but I feel that this store goes to great lengths to help those that are passionate about cheese. I haven't heard anything less than the same from others that have gone to this store, everyone is celebrating The Cheese Lady. Oh, and try the Drunken Goat.

Story Told Date 02-04-2016

Name

Jenny Garone

Business Name

Parooz

City

Grand Rapids

MI

Celebrated Service Story

On Monday I stopped in to Parooz for the first time. Very cute store with lots of unique gifts! One of the workers pointed out the hardcover books they carry, which kids create their own illustrations. I probably would have overlooked these without her assistance, and immediately I knew this would be the perfect gift for my kids to give their grandparents. On Wednesday, I took my daughter there to choose the books she wanted to illustrate. As we pulled up, the lights were off and the owner was in the parking lot unlocking her car. She motioned for me to park and walked back to the store entrance. She was so very gracious in reopening the story to accommodate our sale! (And, she's probably going to make me a gift-giving hero as a result!) Thank you, Parooz!

Story Told Date 12-10-2015

Name

Frank Baker

Business Name

Santaniello's Restaurant

City

Port St Lucie

FL

Celebrated Service Story

I have been a customer of Santaniello's Restaurant for years. Whenever the whole family is in town we always have at least one meal there. My favorite is their pizza. By far the best I have ever tasted. You can tell by the weight when you pick up the box that this is no chain pizza. I have spent the last few years in Florida and the pizza there is abhorrent. I would dream about a Santaniello pizza. In fact after diving 1300 mile straight thru my first stop was for a Santaniello carry out pizza. Always hot, ready and served with a smile. My only wish is that they would open a restaurant in Florida.

Story Told Date 11-11-2015

Name

Tammy

Business Name

Peterson

City

Mattawan

MI

Celebrated Service Story

I've experienced Fourth Coast Cafe in 2006. I have been hooked ever sinse!The flavors and portions of your meal are exceptionally tasteful and desirable to one's palate. I love the coffee cappuccino and the service itself has always been 'top notch!!!' Thank you for having me smile and keeping it :) you all deserve a raise and an award :)

Story Told Date 11-11-2015

Name

Scott

Business Name

Retired

City

Saint Joseph

MI

Celebrated Service Story

Santaniello's has long been my first choice in pizza. As a 1970's service veteran, a heart-felt thanks, Santaniello's for my free pizza tonight. A pleasant surprize.

Story Told Date 11-11-2015

Name

Jessica

Business Name

Helms Optical

City

Grand Rapids

MI

Celebrated Service Story

Dr. Helms and her staff are amazing! They are friendly, helpful, and by far, the most deserving of this award.

Story Told Date 11-10-2015

Name

darleen schiavo

Business Name

brewery vivant

City

grand rapids

MI

Celebrated Service Story

submitting a vote for visiting once... great service and great beer!

Story Told Date 11-10-2015

Name

Jesse Blanchard

Business Name

Wesco 60

City

Big Rapids

MI

Celebrated Service Story

The Associates at this store rock! They make the customers feel like this is their second home. Always happy, cheerful and willing to help. The Associates are always busy working and keeping the store clean.

Story Told Date 11-10-2015

Name

Melita sarafin

Business Name

Wesco 41

City

Cedar springs

MI

Celebrated Service Story

The associates are very friendly and the speed out check out is great.

Story Told Date 11-10-2015

Name

Robert schweitzer

Business Name

Drywall systems

City

Grand Rapids

MI

Celebrated Service Story

Great atmosphere service food and people what can I say five stars.Karen's nice to.

Story Told Date 11-10-2015

Name

Abigail B.

Business Name

Vault of Midnight

City

Grand Rapids

MI

Celebrated Service Story

I was so excited when Vault of Midnight came to Grand Rapids. There are other shops in town, but VoM goes out of their way to hold events and create an atmosphere that is welcoming to all kinds of comic-readers and the comics-curious. The staff is always friendly and helpful, and I've always gotten great recommendations in comic genres I'm less familiar with. Great manga selection, great board game section, great store and staff all around!

Story Told Date 11-10-2015

Name

chrismeyer

Business Name

owner

City

grand rapids

MI

Celebrated Service Story

Rylee's Ace Hardware is a GREAT place to shop for all your homeowner needs. The staff is just incredible with their knowledge and expertise. I highly recommend Ace Hardware on Michigan Street in Grand Rapids to everyone.

Story Told Date 11-10-2015

Name

Virginia Rinkel

Business Name

Chestnut Growers, Inc.

City

Lansing

MI

Celebrated Service Story

This co-op of 29 Michigan chestnut growers, scattered all over the state, offer fresh chestnut ordering on-line, with lots of recipes, tips, etc. on what an edible chestnut is (vs - a horse chestnut) and the history behind the co-op's beginning in 2001. Right now, our shipping department is sending out orders of 1# packages - 25# bags, complete with cooking instructions, of fresh chestnuts all across the United States, as people keep them in their refrigerators for use at Thanksgiving and Christmas. Michigan grows a very sweet chestnut, compared to other areas of the world. If you haven't tried some, order a pound or two. They come in Large, Jumbo and Organic sizes. You won't be disappointed.

Story Told Date 11-09-2015

Name

Diana Jones

Business Name

Helms Optical

City

Grand Rapids

MI

Celebrated Service Story

I have been a patient of Helms Optical since they opened. I have always felt welcome and have been able to trust that my glasses look good on me because the staff spend a lot of time helping me decide which frames look good on me. I was particularly happy with Dr. Helms when she saw something that concerned her. Before I left her office, she had made an appointment for me with a specialist. She was correct in her concern and my retinal problem was taken care of.

Story Told Date 11-08-2015

Name

Miccah Szucs

Business Name

Getty Street Grill

City

Muskegon

MI

Celebrated Service Story

Usually any time you deal with customer service, there is a basic rule of thumb: the service can be good, fast, or cheap. Some places can only do one of these cornerstones, while some of the best businesses can do two. However, the folks at Getty Street Grill have somehow managed to do the impossible, nailing down all three cornerstones every single time I go there. And I'll continue to go there as long as they remain in business. I feel they deserve to win.

Story Told Date 11-08-2015

Name

Andy Gremel

Business Name

Rylee's Ace Hardware

City

Grand Rapids

MI

Celebrated Service Story

Everyone wishes they had one show stopper of a story to share including me. Problem is I really don't have one. Instead, I have a lifetime of small memories of wonderful service from Rylee's Hardware store. As a youngster, whenever my dad had a project going he would bring me along on the ride to Michigan Street to get the part or tools he needed and usually some advice on the best way to tackle the job. He bought me my first shotgun there and Rylee's was where we would get our skates sharpened too. Fast forward 50 years and I find myself fixing up our downtown home built in 1890. Rylee's is still the go to spot when I need anything. They have a way of offering assistance without bugging the customer. Never shadowing me through the store but always handy when the inevitable question arises when I realize that I don't have the knowledge or experience to make the best decision. What a great asset we have in our community!

Story Told Date 11-08-2015

Name

Carole

Business Name

Capital Area District Library

City

Eaton Rapids

MI

Celebrated Service Story

Capital Area District Library has been an essential part of my life for over 25 years. I use the downtown branch. Before I retired, I worked in downtown Lansing. I read 4 to 5 books a week and this library provides something I cannot possibly afford to buy. I live in Eaton Rapids. A few years ago, for understandable financial reasons, they had to start charging non-Lansing residents $50 a year for a library card. I paid it every year and I still do. Eaton Rapids has a very small library which cannot begin to meet my needs. I pay $50 a year and I drive to Lansing almost every week to use the downtown branch. It's worth every penny and more. Their collection is excellent and the staff are always polite and willing to go above and beyond.

Story Told Date 11-08-2015

Name

deborah davis

Business Name

mr quicks

City

muskegon

MI

Celebrated Service Story

my 4 year old grandson goes to preschool, and he spends school nights with us, his grandparents, at least 2-3 nights a week. And every morning it has become a tradition for him and grandpa to have breakfast there on those days. Its very welcoming, and they have gotten to know his name, and they always make him feel like a big boy, they make smiley faces on his French toast or pancakes, so this has became a new family tradition. I can always depend on them being clean, and being treated like family.

Story Told Date 11-07-2015

Name

john szucs

Business Name

getty st grill

City

muskegon

MI

Celebrated Service Story

On a scale of 1-10 this place gets an "11". The boss always gives a warm greeting on arrival, and a generous "thanks for coming in" when leaving. Ron (the boss) and staff, Julie, Pat, Vicki, Savanna, and ALL the staff are always friendly and courteous. The food is ALWAYS good, made the way you order it, and quickly brought out. If you like breakfast, and good home made food, this is the place. You will feel at home here. "ATTA BOY" guys and gals!

Story Told Date 11-07-2015

Name

Chris

Business Name

Helms Optical

City

Grand Rapids

MI

Celebrated Service Story

The team at Helms Optical go above and beyond to make sure that you feel important and comfortable. They doctors actively listen, communicate clearly, and work with you to come up with a plan of action to meet your needs. They are the best!!!

Story Told Date 11-06-2015

Name

Haze Nihil

Business Name

Lakeside Emporium

City

Muskegon

MI

Celebrated Service Story

Hola Hola, The Lakeside Emporium. Pure confectionary bliss. I love the Cacao plant and this place rocks it! ; )

Story Told Date 11-06-2015

Name

Justin

Business Name

Capital Area District Library

City

Lansing

MI

Celebrated Service Story

We love our south side library. Service with a smile. Personal service and when last I looked around $60 on my tax bill. I would gladly pay ten times that amount every year for not just the books and movies but the way we are treated by the librarians.

Story Told Date 11-05-2015

Name

Carol

Business Name

C&J Berts Breakfast Korner

City

Benton Harbor

MI

Celebrated Service Story

I have seen the owners and staff go above and beyond expectations. Customizing is their specialty. Whoever heard of ordering 1/4 (yes, one-quarter) of a waffle? But you can at Berts. And, the customer receives the benefit of a lower cost without the concern of ordering more than they can eat. I love this place!!

Story Told Date 11-05-2015

Name

brenda reilly

Business Name

lakeside emporium

City

muskegon

MI

Celebrated Service Story

I can't possible say enough good things about Lakeside Emporium.The owners and all the staff are always friendly.They always tell you how much they appreciate your business. No matter how busy they are,they always take the time to talk to my grandsons!They are the best of the best.I live 20 minutes away & I choose to drive there to give them my business,because they deserve it. To everyone at Lakeside Emporium thank you for being so wonderful!

Story Told Date 11-05-2015

Name

Kelly Gosh

Business Name

Lascko Services

City

Muskegon

MI

Celebrated Service Story

Lascko is dedicated to customer service, and it really shows. Every single person with whom I've dealt provides outstanding service. In particular, Tim, Lori and Frank are superstars. Tim has done several installs for me and feels like a close family friend I can rely on; Frank has installed and repaired various plumbing issues for me and is so congenial; and Lori is so on top of scheduling it is truly a pleasure to deal with her. Everyone who enters the house puts on their little booties to keep your floors clean (even if I've obviously not vacuumed in a while), work is reviewed prior to anything being done, and then again afterward to make sure you know what was done and how to take care of it, and before they leave they always ask if there's anything else you need. Poor Tim has crawled under my house to dump salt in to my water conditioner so many times I can't count. Every installation is backed by labor and parts warranties; if there ever is a question, I can just call Lori and ask. No 'big box store' issues with trying to track down a purchase receipt or prove that something is under warranty. They back up everything they say - and then some. I have dealt with many customer service people in my time, and been in customer service positions most of my life. I can think of no other company that excels in service the way Lascko and their people do. They provide customers with the basics of life - heating, cooling, plumbing, water - and they do it in the most caring and friendly way I've ever known. They are definitely most deserving of this award.

Story Told Date 11-04-2015

Name

Norma Bauer

Business Name

Capital Area District Library

City

Lansing

MI

Celebrated Service Story

CADL is totally worthwhile for everyone! Main branch downtown and other branches throughout the district make it accessible to all. Numerous resources from computers and DVD's to all kinds of books. Opportunities to print and copy at very affordable rates. Helpful staffers who'll happily show you how to borrow books from the MELcat if they're not in their collection. On the CATA busline or plentiful parking for branches. Meeting rooms by reservation at no cost to members. Classes and Ask a Librarian for all who want to grow and learn. Great community events at no cost. This is a great use of taxpayer money to help everyone, no matter where you are on the socioeconomic / educational levels!

Story Told Date 11-04-2015

Name

Meg Walber

Business Name

Brewery Vivant

City

Grand Rapids

MI

Celebrated Service Story

We LOVE coming to Brewery Vivant. Every single time we visit, we are warmly greeted, and our servers always take the time to explain the awesome beers on tap and the delicious food on special. The atmosphere is comfortable and friendly. Don't even get me started on the duck nachos. Heaven. We are Monk Club members and its probably the best 50 bucks we've ever spent. Its definitely our "go-to" place if we want great service, great beer and great food. Keep it up Vivant! We love you!

Story Told Date 11-03-2015

Name

Lisa H2

Business Name

Helms Optical at 1600 East Beltline Avenue

City

Grand Rapids

MI

Celebrated Service Story

I started receiving my eye care at Helms Family Optical over 4 years ago. And from day one I've always felt welcomed and well cared for! Four years ago, I had an eye issue that was causing a portion of my vision to be interrupted. When I called Helms' office the staff said they would let Dr. Barbara Helms know right away. Within 10 minutes, I received a call from Barbara, who was vacationing in Florida! She gave me her cell phone number and let me know she has colleagues in the city whom she could refer me to for care! My issue turned out to be due to an iron deficiency, but I was so impressed that my eye doctor took time to call me from her vacation and even gave me her direct cell phone number! Consistently over the years Helms Optical has made me and my 3 daughters feel like family! Willing to make last minute appointments for a daughter who is just in town for the weekend, answering my after hours comments promptly and even picking up on conversation from recent visits by finding out "how did that trip turn out" and so on! Top notch care to provide healthy eyes --Helms Family Optical is a vision of C! Service! :)

Story Told Date 11-02-2015

Name

Valerie Wolters

Business Name

Ric's Food Center

City

Mt. Pleasant

MI

Celebrated Service Story

Choosing Ric's Food Center for a "Celebrated Service Award" was a very easy job. Ric's is our family's grocer of choice, and has been since our days at Central Michigan University (beginning in 1966!) Knowing those who own, manage, stock, clerk, and prepare food gives a most welcoming Hometown feel to the very important job of selecting our family's food. The Butcher Shop and Deli are First Rate! We can always count on personal service, attention to customer needs, and a friendly atmosphere at Ric's. I also appreciate the community support for schools, food drives, and charities throughout the year.

Story Told Date 11-02-2015

Name

Mike Garrette

Business Name

MGA, Inc

City

Okemos

MI

Celebrated Service Story

Chris Potts at Capital Area District Library in OKEMOS has been a lifesaver. We bought an I-Pod that my wife uses to listen to books being read, as she walks, and without Chris's guidance the system would not have worked. Wish it was simpler, but as long as Chris is there we are OK. He is a wonderful resource for library materials, books, as well as the technical support. Thanks

Story Told Date 11-02-2015

Name

rex hauser

Business Name

CADL (Public Library) in Mason

City

mason

MI

Celebrated Service Story

CADL at Mason is the best! They are so attentive, and caring about every detail. The kids' offerings are superb, and were when we were raising our kids here. Can't say enough, what their help and encouragement over the years have meant to us, for all our needs in genealogy or cultural research, audio books, etc. Thanks!

Story Told Date 11-02-2015

Name

eric derais

Business Name

La Super Torta

City

grand rapids

MI

Celebrated Service Story

Every time I go in, they are willing to deal with "our" language barrier. In the end, I get the best tortas and tacos I've ever had across this country. They have American and mexican versions of their dishes. Everything is cooked fresh on order. For a small taco stand, they still have 7 inside tables for dine in service. By the way, their salsa verde is homemade and the best I've ever had; personally I like my food HOT.

Story Told Date 11-01-2015

Name

Tara

Business Name

Capital Area District Library

City

Lansing

MI

Celebrated Service Story

Our family has been visiting the South Lansing library for years. From storytimes to the summer events and everything in between like minecraft, legos, free streaming services and online magazines - they have it all! The resources keep us coming back but the service makes each trip a joy. These people are always smiling, welcoming and eager to help. I cannot think of a more deserving group to receive a service award in the Lansing area.

Story Told Date 10-31-2015

Name

Marie Westra

Business Name

Latitude 42 Brewing Co

City

Portage

MI

Celebrated Service Story

We stopped for lunch at Latitude the day of the U of M/ Michigan State game. We are from the Grand Rapids area and we were in town for a collegiate water polo tournament. The food was fabulous, our server did a great job and the atmosphere was very friendly. While we were there our daughter dropped her driving permit. They mailed it to us! I'm so thankful I don't have to make a trip to the SOS office to get a new one. We know where we will stop to eat the next time we are in the area.

Story Told Date 10-31-2015

Name

Bill & Judy

Business Name

Fish Lads

City

Grand Rapids

MI

Celebrated Service Story

Best place for fresh fish, ever (including Seattle)! They know their product, deliver excellent service even when crazy busy and make delicious lunches/dinners that can be enjoyed at their counter or while having a beverage at Aperitivo (also an excellent business everyone should check out at the Downtown Market).

Story Told Date 10-31-2015

Name

Karen

Business Name

Rylee's Ace Hardware

City

Grand Rapids

MI

Celebrated Service Story

I have been coming to Rylee's ACE ever since we came to MI about three years ago. It is the most well stocked, helpful, knowledgeable store with other interesting and lovely items besides hardware. Marsha has helped our whole family on a number of occasions from plumbing to door locks to parts, keys etc. I have also talked to Todd on several occasions and they all couldn't be nicer or more efficient. Thank you for being there for us in our every need!

Story Told Date 10-31-2015

Name

Pam Withrow

Business Name

Capitol Area District Library

City

Haslett

MI

Celebrated Service Story

My husband had eye surgery and was unable to read for two weeks. The Capitol Area District Library in Haslett provided books on CD from their own collection as well as reaching out to other CADL locations for desired books. He says it saved his life, as he has other health issues that make reading his primary activity each day. CADL-Haslett also helped me, since, absent the books on CD, I would have been his main entertainment resource!

Story Told Date 10-30-2015

Name

David Reed

Business Name

Poor and Homeless Advocacy

City

Lansing

MI

Celebrated Service Story

Rescue missions are actually "concentration camps" and those who work for free to stay in them (or some similar circumstance) are actually "slaves" who are totally at the mercy of the usually fanatical Republican rescue mission staff to the extent that they do not have a "right to life" which is kept that way by corrupt public officials, the rigged judiciary, censored press and rigged internet! See Ingham County MI Circuit Court Case #94-7835-AW and MI Supreme Court Case #108763 as well as MI Supreme Court Case #108903 to verify! Call : (202) 514-1412 to hear from the "Corrupt Public Officials" section of the U.S. Justice Dept. that said criminal complaints are being stonewalled! The Capital Area District Library needs to improve services for the poor and homeless to at least equivalent with the Ann Arbor, MI Public Libraries since there are minimal places said casualties of society can go during the day especially now that we are in the season of in clement weather! The Celebrated Service Award will empower the Capital Area District Library system to provide the greater level of mercy and rescue needed!

Story Told Date 10-29-2015

Name

Anne

Business Name

no business

City

Haslett

MI

Celebrated Service Story

My kids used to love the times at the library when local people would bring animals by and teach the kids about them.

Story Told Date 10-29-2015

Name

Kathy

Business Name

Capital Area District Libraries

City

Lansing

MI

Celebrated Service Story

Because of the audio e-books available through CADL, my 88-year-old father has been able to maintain some quality of life in spite of his diminished vision. No longer able to play golf, do suduko puzzles or perform household tasks requiring adequate vision, he planted himself increasingly more in front of his 55" TV. Having access to the audio e-books through CADL has widened his shrinking world and given him a door into other sources of information and entertainment. He has shared his story with friends and encouraged others to check out this valuable resource. We are very appreciative of this service to the community and would recommend it.

Story Told Date 10-29-2015

Name

Brenda Pung

Business Name

Allen Roofing

City

Mt. Pleasant

MI

Celebrated Service Story

David Allen and his crew at Allen Roofing did a wonderful job replacing our roof this summer. We were so impressed with their professionalism and timeliness that I have recommended them to several of our friends. They completed the project in less time than originally estimated and even a little under the estimated cost. When we saw how fantastic the roof looked, we noticed how bad our shed looked. David was able to send some of his crew over the very next day and they did the roof on the shed as well. We are very pleased with how it all turned out and would highly recommend them to everyone!

Story Told Date 10-29-2015

Name

Maxine Bazzy

Business Name

Capital Area District Library

City

Mason

MI

Celebrated Service Story

One of my fond childhood memories is of mother taking me and my 3 sisters on our weekly visit to the Mason Library, part of the Capital Area District Library. She would take us back to the children's area where there was a low round table with child size chairs. I loved sitting at that table making my selection of which book I would enjoy reading for the next week. In turn, I introduced my children to good reading. I'm now in my 70s and appreciate having our Library, in the same original building, close at hand. There have been many changes over the years but I enjoy my visits just as much. I love the upstairs book store and take advantage of the "used book" prices, often. It's hard for me to imagine Mason without our Library.

Story Told Date 10-29-2015

Name

Rebecca

Business Name

Gino's pizza west

City

Grand Rapids

MI

Celebrated Service Story

Love this place the owner is always there and very friendly. He has been there for 12 years and has been in the family business for many years. It is a family small business and is the best.

Story Told Date 10-29-2015

Name

Terri

Business Name

Tootsie's Diner

City

Muskegon

MI

Celebrated Service Story

I love going to Tootsie's Diner for breakfast and lunch. I also enjoy the perch and onion rings on Fridays. The restaurant is small but has a homey feel to it. It is decorated nicely. The service is always great when I go. There's been many a time when they are packed but the wait is never long! The owners make a point to say hello and check on you. The food is delicious and the portions are huge, never go away hungry. Its a great place to eat!

Story Told Date 10-27-2015

Name

Diego Amador

Business Name

Wendy's

City

South Lansing

MI

Celebrated Service Story

I have been visiting this place since 1975. Was and is a super place, the help is always ready to help no matter what. The helpers are: Mark, Jen, Tray, Justin, Matt, Nicky and her sister, Jamie, Sue and truly everyone at this place. THANKS FOR YOUR SERVICE GUYS

Story Told Date 09-02-2015

Name

REBECCA BERY

Business Name

CATO

City

LANSING

MI

Celebrated Service Story

FRIENDLY SERVICE is what happens for every customer who shops at the Lansing CATO . Being new to the area the staff shares information about CATO to help customers find their sizes . The interaction is personal and professional from the moment you enter the store , into the fitting rooms , at the check out and even afterwards by walking your items around the cash wrap and handing them to you with a eye to eye " thank you" - the whole experience is warm and friendly. compliments on your choices in fashion happen often by the staff and is reassuring of your fashion choices . LANSING CATO is all about customer service !very caring staff

Story Told Date 08-23-2015

Name

Shay Kirkland

Business Name

Texas Corral

City

Benton Harbor

MI

Celebrated Service Story

When my family and I ate dinner at Texas Corral, we received the best service I have received so far from any restaurant I have visited in the past years. Our waitress Brooke did a wonderful job serving us. She made sure our drinks were full, our dinner was received in a timely manner, and she consistently revisited our table several times to make sure we were enjoying ourselves. Brooke also took the time out to befriend and compliment my niece (who is just one years old). I was really pleased with Brooke's service and I was very delighted to thank her for her graciousness and hard work.

Story Told Date 08-18-2015

Name

Chris James

Business Name

Chili's

City

Grand Rapids

MI

Celebrated Service Story

Recently I helped my sister move apartments, and afterwards we went to grab dinner at Chili's. The server (I don't remember her name) was great. She was very friendly, very informative about the menu and constantly checked on us throughout our time there. She was also willing to give us some chips and salsa for the road. Food was great as well, to match the service.

Story Told Date 08-01-2015

Name

Lewis

Business Name

Yo Bubbs

City

Saint Joseph

MI

Celebrated Service Story

My wife and I took the kids out for dessert last week and we finally had a chance to visit our 2014 recipient of the Celebrated Service Award, Yo-Bubbs. It is easy to see why they won. Though their shop may be small shop, they draw a mighty crowd. They had a variety of flavors, toppings and a friendly staff who stood ready to assist with sampling and help in preparing fro-yo for the kids.

Story Told Date 07-27-2015

Name

Allison Haselschwerdt

Business Name

Osaka

City

Grand Rapids

MI

Celebrated Service Story

I visited this restaurant for the first time and really enjoyed the relaxed atmosphere. The staff pace things really well so you never feel rushed to make a decision or leave. They are also more than happy to allow you to sample things before deciding to place a full order.

Story Told Date 07-26-2015

Name

Allison Haselschwerdt

Business Name

Tokyo Grill

City

Grand Rapids

MI

Celebrated Service Story

Everyone greets you when you come into the restaurant! They are so welcoming and are always happy to help you understand different menu items. They helped us sit in the special tatami room the last time we visited which was such a treat. Very memorable service.

Story Told Date 07-26-2015

Name

Lewis

Business Name

SIlver Beach Pizza

City

Saint Joseph

MI

Celebrated Service Story

My family and I had a few friends in from out of town this week, so we decided to spend a day at the beach and treat them to Silver Beach Pizza. While the line this time of year is always out the door we didn't expect it to have a nearly two and a half hour wait. The host suggested that we order over the phone, so we did just that and continued playing at the beach. While the pizza themselves were great, I was more impressed with our cashier who despite serving long lines in the summer heat; seemed to be genuinely enjoying her job. She had on a huge smile, was friendly and engaging. She took the time to chat up my son a bit about a camp he was going to; all the while ensuring our food was prepared just right. Both the service and quality of their product will keep our family coming back for a long time.

Story Told Date 07-26-2015

Name

Allison Haselschwerdt

Business Name

Journeys

City

Grand Rapids

MI

Celebrated Service Story

The employees here are very laid back but also helpful and genuine. One girl spoke to me recently as if we were friends, asking me if there were any good sales going on in the mall and even filling me in on a couple. She also complimented my glasses which made me feel good and I left the store smiling!

Story Told Date 07-26-2015

Name

Allison Haselschwerdt

Business Name

Banana Republic

City

Grand Rapids

MI

Celebrated Service Story

I'm always impressed with how friendly they are here, for it being a higher-end clothing store. One particular employee has talked to me on different occasions, filling me in on the current deals, asking me what I'm looking for and giving me advice, and has complimented me several times!

Story Told Date 07-26-2015

Name

Allison Haselschwerdt

Business Name

Thai Fusion

City

Grand Rapids

MI

Celebrated Service Story

They are so welcoming every time we come in! The service is always quick and delicious. Last time we came in, they missed charging us for an appetizer and didn't realize it till after we paid. They said the mistake was on them, so we got away with a free app that day which was really sweet of them.

Story Told Date 07-26-2015

Name

Tyffany L

Business Name

TGI Fridays

City

walker

MI

Celebrated Service Story

I went to TGI Fridays late at night with a friend and these two people wouldn't stop talking to us and it was very uncomfortable. The waitress and everyone else in the restaurant kept their eyes on us to make sure we were okay. After the two people left our waitress,Ingrid, came up to us and asked if we were okay,etc. Then one of the bartenders walked us out to our car. Very genuine caring people.

Story Told Date 07-26-2015

Name

Austin Ash

Business Name

Service Repro

City

Grand Rapids

MI

Celebrated Service Story

I love the staff here. They always remember you and are so friendly. They've always been able to help me many times with last minute requests, which was a real lifesaver. Can't say enough good things about them.

Story Told Date 07-26-2015

Name

Tyffany L

Business Name

Tropical Smoothie

City

Grand Rapids

MI

Celebrated Service Story

Tropical smoothie is always a very relaxing place. You order a smoothie and the staff will bring it to you where you are sitting. They are always so friendly and have a great sense of humor.

Story Told Date 07-26-2015

Name

Austin Ash

Business Name

T-Square

City

Grand Rapids

MI

Celebrated Service Story

The service I received here was great. The owner helped me figure out a project and the best way to handle it. His advice had more value than even my teacher's. He handled it himself, so I felt really comfortable and confident that it was in good hands. The other employees are also helpful and always starting conversations.

Story Told Date 07-26-2015

Name

Tyffany L

Business Name

MI BLOOD

City

Grand Rapids

MI

Celebrated Service Story

Donating blood at the cedar springs site is always a fun time. I recently went in to donate blood and one of the ladie asked if I wanted to donate double reds instead of whole blood. She was very patient in explaining what it was and what I would have to do. While I was donating she kept a conversation going and made sure I was all good.

Story Told Date 07-26-2015

Name

Darby Mollan

Business Name

Topper's

City

Grand Rapids

MI

Celebrated Service Story

We ordered Topper's Pizza to be delivered pretty late one night. The girl who delivered it was fantastic. The small dog at the house we were at of course got overly excited about the new person, and she handled her brilliantly and was overall just a genuine person. Especially in the middle of the night, it was nice to interact with someone so energetic and focused on doing a good job.

Story Told Date 07-26-2015

Name

Teagan Burns

Business Name

Chinese Buffet

City

Wyoming

MI

Celebrated Service Story

Went to a buffet with my friend and we had a great meal. The waitress was great about clearing our dirty plates and refilling our water glasses but I wish she had been smiling more

Story Told Date 07-26-2015

Name

Teagan Burns

Business Name

Hungry Howies

City

Grand Rapids

MI

Celebrated Service Story

We had ordered pizza today and online it had said delivery would take about 40 minutes but the delivery lady ended up showing up at 20 minutes! Their sense of urgency when it comes to the customer is great.

Story Told Date 07-26-2015

Name

Teagan Burns

Business Name

IHOP

City

Grand Rapids

MI

Celebrated Service Story

So I went to IHOP for a late night dinner and the food was great but I was a little disappointed that the waiting staff more focused on talking to each other. The Service was excellent otherwise.

Story Told Date 07-26-2015

Name

James E

Business Name

T.C. Paintball (Grand Rapids)

City

Grand Rapids

MI

Celebrated Service Story

The owner, Rick, is a very busy person. He has to manage the location which includes 3 fields in 3 different locations. He also has to run all of the paintball tournaments throughout Michigan. But he always makes sure to spend time with his customers and make sure their equipment is all functioning properly and they are having a great time.

Story Told Date 07-26-2015

Name

Darby Mollan

Business Name

Macatawa Bank

City

Grand Rapids

MI

Celebrated Service Story

I love the people here. They helped me through the process of opening my checking account and were able to explain all the benefits of the rewards program. I left feeling confident about my decision thanks to their help and guidance.

Story Told Date 07-26-2015

Name

Austin Ash

Business Name

BioLife Plasma Services

City

Grand Rapids

MI

Celebrated Service Story

Donating plasma here has never been an unpleasant experience. The staff always make sure you're okay, and keep conversation with you. They make sure you're well before you go and are always prepared to give you snacks to help you recover.

Story Told Date 07-26-2015

Name

Darby Mollan

Business Name

Carol's Ferals

City

Grand Rapids

MI

Celebrated Service Story

We got our kitten from Carol's Ferals (her mom was a feral). They are so kind, and just by walking into the rooms to meet and play with the cats, you can tell they really care for them and what they do which is wonderful. They still keep up with our kitten and even featured her in their calendar!

Story Told Date 07-26-2015

Name

Darby Mollan

Business Name

Francesca's Collection

City

Grand Rapids

MI

Celebrated Service Story

The employees here are always sure to check in with you and ask if they can help you. They also remember you! I don't come in that often, but when I do I am always treated as a friend.

Story Told Date 07-26-2015

Name

Darby Mollan

Business Name

JoAnn Fabrics

City

Grand Rapids (28th)

MI

Celebrated Service Story

An employee here went above and beyond trying to help me get enough of a specific fabric that I needed for a project. It took awhile to track down different nearby stores to find out how much of it they had/if they had it at all, but she was very patient and never treated me any less even though it was time consuming and probably frustrating. I really appreciated her diligence and service to me.

Story Told Date 07-26-2015

Name

James E

Business Name

BD's Mongolian Grill

City

Grand Rapids

MI

Celebrated Service Story

When we went for lunch, there were only a few other parties there so it was pretty slow for the cooks. The lady who cooked for us was very quick and did not take her time. She made sure the food was prepared properly. Also our drinks never ran out and they replaced the steak as soon as the bin was empty. Overall the service was great.

Story Told Date 07-26-2015

Name

James E

Business Name

BC Pizza (Belmont)

City

Belmont

MI

Celebrated Service Story

I went in for their pizza lunch buffet and it was very slow. They offered to custom make pizzas for us because no one else was there. They provided great service the whole time.

Story Told Date 07-26-2015

Name

James E

Business Name

Dunhams Sports

City

Grand Rapids

MI

Celebrated Service Story

I went in to buy a shirt and I was instantly greeted by a very nice man named Mitch. He was very helpful and nice. He helped me pick out the perfect shirt. I don't know if I could have done it with out him. What a great experience!

Story Told Date 07-26-2015

Name

James E

Business Name

GRPD

City

Grand Rapids

MI

Celebrated Service Story

The GRPD was kind enough to host a youth police academy free of charge for many high school juniors and seniors in the greater Grand Rapids area. They provided a great learning experience for me and they were all very patient with the few of us who attended.

Story Told Date 07-26-2015

Name

James E

Business Name

Jimmy Johns

City

Grand Rapids

MI

Celebrated Service Story

The Jimmy Johns next to the theater is really nice to me every time I come in. It may be because I buy a BLT every day it is most likely because they are great people. They even give me their employee discount.

Story Told Date 07-26-2015

Name

James E

Business Name

Pump House

City

Grand Rapids

MI

Celebrated Service Story

They always have many toppings and I have never seen them run out. The fruit is always fresh and they do a great job of keeping everything stocked and clean.

Story Told Date 07-26-2015

Name

Tyffany L

Business Name

pump house

City

grand Rapids

MI

Celebrated Service Story

I go to pump house every once in a while. Every time I go there is someone new working and every one of them is always very friendly, kind, and always has a smile on their face. They always ask how my day is.

Story Told Date 07-26-2015

Name

Tyffany L

Business Name

Applebee's

City

Grand Rapids

MI

Celebrated Service Story

I went to Applebee's And wanted to try something new, I did not like it at all... The waiter came over to me because he noticed and asked if I wanted something else. He was very patient and understanding, Not many people would have been. He took care of my table very well.

Story Told Date 07-26-2015

Name

Matthew Thompson

Business Name

Mad Cap Coffee

City

Grand Rapids

MI

Celebrated Service Story

I'm not usually the type to frequent fancy coffee joints such as this place, however I came here and had no idea what I was doing. The staff was super friendly and nice at explaining everything to me and how it worked.

Story Told Date 07-26-2015

Name

Matthew Thompson

Business Name

Great Clips Northland

City

Grand Rapids

MI

Celebrated Service Story

Every time I come here the staff immediately greats me and makes me feel welcome at their location. The staff is always super friendly to me while I am getting my haircut and it makes the experience a lot more enjoyable. It turns what could a terribly dull ten minutes into completely great ones.

Story Told Date 07-26-2015

Name

Matthew Thompson

Business Name

Robert Hurley General Dentistry

City

Grand Rapids

MI

Celebrated Service Story

I went there just last week to get a filling. I am extremely afraid of needles and the staff made sure that I was comfortable with the entire process and it was really comforting. The secretary there was also super helpful at getting my health insurance information figure out. The staff is also super nice and will often talk to me about my job and what cool movies are playing right now.

Story Told Date 07-26-2015

Name

Matthew Thompson

Business Name

Rockford Collision

City

Rockford

MI

Celebrated Service Story

Back in december I crashed my car. There was some pretty bad damage to the front to the car. I went to rockford collision and they helped me figure out what parts I would need to fix the damages myself. They were super helpful at helping me get everything figured out. I didn't pay them a cent and they were still super helpful at helping me get everything figured out. Great service overall.

Story Told Date 07-26-2015

Name

Matthew Thompson

Business Name

Bronks auto repair

City

Rockford

MI

Celebrated Service Story

This is where myself and my family goes anytime we have engine issues with our cars. The staff is super quick about getting you in and will give you a loaner car for free while they are fixing your car. You usually don't even need it though because they almost always have the repairs for you done in a day!

Story Told Date 07-26-2015

Name

Matthew Thompson

Business Name

Ihop

City

Grand Rapids

MI

Celebrated Service Story

All the time my friends and I will go to ihop after work. Every time we go there we get serviced by the same waitress and she is always super nice to us! She'll come up and talk with us and knows us by name! She'll even come sit with us and join into the conversation from time to time!

Story Told Date 07-26-2015

Name

Matthew Thompson

Business Name

Anytime Fitness

City

Grand Rapids

MI

Celebrated Service Story

I recenetly Signed up for a gym membership here and when it come to initially signing up the staff was super helpful at getting me in and helping me figure everything out. They even waived 100 dollars off of my initial sign up fee which was really cool of them!

Story Told Date 07-26-2015

Name

Scott Smith

Business Name

Subway

City

grand Rapids

MI

Celebrated Service Story

When I went to subway the other day I received some great service! I was greeted with smiles when I walked in and I felt very welcome! I felt like they were actually happy to be helping me! Also the person making my sub gave me extra pickles and banana peppers which really made my day! It was a great sub but I enjoyed experience even more!

Story Told Date 07-26-2015

Name

Scott Smith

Business Name

great clips

City

Grand Rapids

MI

Celebrated Service Story

The other day I went to get a haircut at great clips! I walked in and was immediately seated! They cut my hair very quickly while still doing a good job. I really liked the way they cut it! I also thought they were very engaging and I enjoyed the conversations I had there.

Story Told Date 07-26-2015

Name

Scott Smith

Business Name

Applebees

City

grand Rapids

MI

Celebrated Service Story

I was driving down the street, hunger was overwhelming me! And then I saw it! I saw Applebee's! I walk through the door and I'm greeted with smiles!!! Happiness overwhelmed me! And I got seated immediately and are server rushed over with enthusiasm! Taylor was such great worker and really made my experience fun! And then the manger, Filloreta, came over! I think it's really cool that the manager spent so much time with us making sure we were enjoying ourselves!

Story Told Date 07-26-2015

Name

Scott Smith

Business Name

El Borrito

City

grand rapidS

MI

Celebrated Service Story

I went to el Borrito with my family. It was a fun time and the atmosphere there was really great! Our waitress kept the chips and salsa coming!

Story Told Date 07-26-2015

Name

Scott smith

Business Name

Dicks Sporting Goods

City

Grand Rapids

MI

Celebrated Service Story

I went into dicks looking for some new shoes. I did not know what I wanted and the guy working there was very helpful. He helped me find the really nice shoes.

Story Told Date 07-26-2015

Name

Austin Ash

Business Name

MotoPhoto

City

Grand Rapids

MI

Celebrated Service Story

I have taken film to be developed and gotten prints done here many times. The staff seem to really care about the job they do. They take great care in handling your things. I've never had any terrible mess-ups when the job has been in their hands, and they are always so accommodating if I wanted a print changed in any way.

Story Told Date 07-26-2015

Name

Austin Ash

Business Name

Norman Camera

City

Grand Rapids

MI

Celebrated Service Story

The staff here are so helpful. My camera lens had become jammed and I went to Norman Camera for help. The employee, Chris, helped figure out the problem and got it taken care of and was also able to help me get some accessories I was lacking and really needed. He also helped me in choosing a new lens and without his insights I wouldn't have known what I really needed! He was great.

Story Told Date 07-26-2015

Name

Austin Ash

Business Name

Moe's

City

Grand Rapids

MI

Celebrated Service Story

I feel super welcome every time I go to Moe's. The employees are beyond friendly here and never fail to remind you if there's a deal going on at the time. Their service is also quick and efficient. I was once erroneously charged for a drink I didn't have on my order, and after the confusion they gave me a cup anyway, for free.

Story Told Date 07-26-2015

Name

Darby Mollan

Business Name

Teavana

City

Grand Rapids

MI

Celebrated Service Story

The employees here always talk with me and invite me to try the many different tea samples they have on display in the store. They are always so professional in what they do and make sure I leave the store satisfied whether I make a purchase or not.

Story Told Date 07-26-2015

Name

Darby Mollan

Business Name

Furniture City Creamery

City

Grand Rapids

MI

Celebrated Service Story

They let me have samples of as many of their unique flavors as I wanted and expertly explained each one, which was so nice! Very down to earth staff, I will definitely come back in the future.

Story Told Date 07-26-2015

Name

Aubrey Pierzchala

Business Name

Screaming Needle

City

Grand Rapids

MI

Celebrated Service Story

I have gone to Screaming Needle several times in the past few years for different piercings. I have always felt very comfortable there and relaxed before getting something pierced. They always walk me through it and chat so I'm always at ease. My most recent piercing bled a little more than usual (I have sensitive ears) but I did not feel uncomfortable at all, in fact we joked about it. I asked him "doctor, am I going to live?" and he laughed saying there was nothing more they could do for me while he cleaned it up. I will always go back for any future piercings!

Story Told Date 07-26-2015

Name

Darby Mollan

Business Name

Starbucks in Celebration Village

City

Grand Rapids

MI

Celebrated Service Story

I always feel like I'm being served by friends when I come to this store. The staff always make conversation with me, are quick to help me if I'm looking to try something new, and always make sure I get my order done quickly and perfectly. They're great here.

Story Told Date 07-26-2015

Name

Darby Mollan

Business Name

Panera Bread (downtown)

City

Grand Rapids

MI

Celebrated Service Story

The employees here are unbelievably nice. When I came in for lunch once, they were out of a particular item I had wanted. On my way out, the employee who had taken my order told me to take a cookie for free. It made my day!

Story Told Date 07-26-2015

Name

Aubrey Pierzchala

Business Name

Anna's House

City

Grand Rapids

MI

Celebrated Service Story

Every time I go to Anna's House I receive excellent service. It's often busy in the mornings but I always feel like my waiter or waitress pays attention to me like there is no one else there. They are super friendly and always have great suggestions about the menu, they have a lot of food options and all of them are delicious! I highly suggest them to everyone I know! :)

Story Told Date 07-26-2015

Name

Austin Ash

Business Name

Ming Ten

City

Grand Rapids

MI

Celebrated Service Story

Really great service! The staff are always very friendly - the sushi guys always make conversation with me and ask me what kind of roll I like, if everything is tasting good today, etc. It's just a buffet, but the staff really do make the visit worthwhile.

Story Told Date 07-26-2015

Name

Austin Ash

Business Name

Wendy's

City

Grand Rapids

MI

Celebrated Service Story

I love coming to this particular Wendy's (on Knapp's Corner) because the employees always seem to go above and beyond. They're always sure you have fresh fries, and even made sure I could sample a new drink before deciding to buy it.

Story Told Date 07-26-2015

Name

Austin Ash

Business Name

Verizon Store

City

Grand Rapids

MI

Celebrated Service Story

I had an issue with my phone and experienced great service from the staff members here who helped me. They walked me through it without being pushy or making me feel stupid the way some other phone stores do. I would definitely come to this store again.

Story Told Date 07-26-2015

Name

Darby Mollan

Business Name

McDonald's on Leonard

City

Grand Rapids

MI

Celebrated Service Story

The sweetest people work here. They are always genuine and kind even through a drive-thru speaker. I was recently charged extra because my order was mistaken, but they quickly understood and gave me the correct order without a problem and WITH a smile.

Story Told Date 07-26-2015

Name

Austin Ash

Business Name

Spoonlickers

City

Grand Rapids

MI

Celebrated Service Story

The staff here are always laid back and friendly and always speak to you when you come in the store. They are always putting out fresh toppings and keeping things neat and clean.

Story Told Date 07-26-2015

Name

Matthew Thompson

Business Name

Ric's Food Center

City

Rockford

MI

Celebrated Service Story

Ric's is right across the street from my house. So needless to say I am frequenting the place often. Every time I am there the staff is unbelievably friendly and is always taking time to talk to me and say hello to me. The cashiers are open and willing to try and start a conversation with me and make me feel welcome!

Story Told Date 07-26-2015

Name

Matthew Thompson

Business Name

Taco Bell Northland Dr.

City

Grand Rapids

MI

Celebrated Service Story

Often times I will frequent this Taco bell and there will be a very long line or a delay for some reason. If this is the case the staff there is always super apologetic and will often times offer me a free food item on them! This is not always the case but its great to see them acknowledge and treat their customers especially well every once in a while.

Story Told Date 07-26-2015

Name

Matthew Thompson

Business Name

Sprint PCS North

City

Grand Rapids

MI

Celebrated Service Story

When I originally visited there I was looking to upgrade my phone to a smart phone. At the time I wasn't looking to buy. The employee there took me around the entire store and helped me figure out what would fit my needs. When I came back on a later date the employee remembered my name and what phone I wanted to upgrade to! He was also super helpful at getting everything set up for me as well!

Story Told Date 07-26-2015

Name

Kristin LaVelle

Business Name

Progressive Insurance

City

Grand Rapids

MI

Celebrated Service Story

I have been so impressed by Bruce, my local Progressive agent. I was in a car accident recently and called my insurance company while waiting for the police to arrive, to report the accident and get the process started. Less than an hour later, Bruce called telling me that he had already requested the police report, had already filed the claim, wanted to set up an appointment to get my car fixed, and was planning on calling the girl who hit me so that she can pay my deductible, since the accident was clearly her fault. I was shocked at how fast everything was happening. He also asked me at least three times if I was OK after the accident, which was comforting and made me feel like he genuinely cared. I cannot say enough about how much Bruce and Progressive in general have impressed me!!

Story Told Date 07-25-2015

Name

Courtney

Business Name

Doozies

City

Mount Pleasant

MI

Celebrated Service Story

I got served by the man who actually owns the ice cream place. There was a very long line, as there usually is (because the ice cream is great!) and he made jokes and had me laughing. I felt like I wasn't rushed even though they were very busy and there were lots of customers behind me.

Story Told Date 07-24-2015

Name

Courtney

Business Name

Biggby

City

Mount Pleasant

MI

Celebrated Service Story

I go to biggby on average a couple times a week and have never had bad service here. Even when they are very busy, they treat you as if you were a lifetime friend. They remember me and always ask how I've been and I enjoy going here because of how great they always are to me.

Story Told Date 07-24-2015

Name

Emily

Business Name

Prime Table Restaurant

City

Niles

MI

Celebrated Service Story

The great service wasn't to me (although I was satisfied with mine) - the waitress interacted with a baby at the table next to us. I heard him laughing whenever she came around. She definately didn't have to, but did anyway! It was great.

Story Told Date 07-22-2015

Name

Emily

Business Name

Bob Evans

City

Benton Harbor

MI

Celebrated Service Story

The waitress was very friendly and dedicated - we never had to ask for refills and service was quick. She was also great with the kids at the table next to us.

Story Told Date 07-22-2015

Name

Emily

Business Name

The Parlor Tattooing

City

Saint Joseph

MI

Celebrated Service Story

My artist (Adrian) explained a lot about what I wanted and suggested things to help it age better. He let me tweak colors until I got exactly what I wanted and was really great and freindly overall!

Story Told Date 07-22-2015

Name

Emily Zerrenner

Business Name

Verizon Wireless

City

Saint Joseph

MI

Celebrated Service Story

I went in with some questions about my plan and Marco made sure I understood everything and what to do before I left.

Story Told Date 07-22-2015

Name

Robert Graham

Business Name

LeValley

City

Benton Harbor

MI

Celebrated Service Story

Went in to LeValley and was greeted by Nick. I was there to ask questions for a friend of my mom's. Nick went on a test drive with me and answered all of my questions really fast.

Story Told Date 07-22-2015

Name

Jasmine

Business Name

The Friendly

City

Coloma

MI

Celebrated Service Story

I have gone to the Freindly on many occasions, and have always had a nice time. Our waitress, Danielle, was the bestwaitress by far who has served us. She was super friendly and attentive. She came back to check on us all the time, and even brought us a drink for free because it was a mis-pour.

Story Told Date 07-22-2015

Name

Angela Krohne

Business Name

Chili's

City

Saint Joseph

MI

Celebrated Service Story

We went after work during your typical dinner rush and our waitress made sure that we were never waiting for refills and checked back often. She was friendly and joked around. She didn't let what looked like a long day affect her.

Story Told Date 07-22-2015

Name

Angela Krohne

Business Name

Memories of India

City

Saint Joseph

MI

Celebrated Service Story

My first visit to this place makes me want to go back. Our waitress was very friendly and suggesting items to try etc. We went for someon's birthday so they got a free dessert. The owner came out and brought us all dessert! They both were given a pass.

Story Told Date 07-22-2015

Name

Angela Krohne

Business Name

Buffalo Willd Wings

City

Saint Joseph

MI

Celebrated Service Story

Our waitress was awesome. She put up wiht our groupafter our flag football game against CCRT. She handled a big group of indecisive people well and was very attentive before and after we got our food.

Story Told Date 07-22-2015

Name

Meghan P

Business Name

Sheshco Mediterranean Grill

City

Grand Rapids

MI

Celebrated Service Story

I frequently go to Sheshco because the food is delicious and I always have consistently great service. The atmosphere has always been extremely welcoming, but none more so than when I went here once for my birthday. My whole family came to have dinner here and that included my two year old niece. About halfway through dinner she became restless and got up and began saying hello to all of the waiters and waitresses. One of them took her hand and let her follow him around for a few minutes, including going up to see the musician that they had playing that evening. Then he brought her back to the table and asked if it would be alright for him to get her a treat, which ended up being a giant piece of chocolate cake. It was just a really nice thing to do as a waiter, especially because most places that I go to eat would never take the time out to give attention to a small child. Most places would view this as an inconvenience. Overall I thought this was a really celebrated thing to do.

Story Told Date 07-21-2015

Name

James E

Business Name

Ric's Food Center

City

Rockford

MI

Celebrated Service Story

Over the past week and a half I've been going to Ric's a ton. Almost every day. I've never had a bad experience with them. Everyone is always smiling and is happy to help. I truly believe they have genuine, great service.

Story Told Date 07-20-2015

Name

Molly P

Business Name

Prolab Express

City

Grand Rapids

MI

Celebrated Service Story

AMAZING service. I had a very large custom order done that needed to be complete by a tight deadline. Through multiple phone calls, they helped me get exactly what I wanted and were so so helpful and gracious throughout the entire process. They even complimented my work after they finished the print and were very curious about it.

Story Told Date 07-20-2015

Name

Tyffany L

Business Name

Trail side Treats

City

Belmont

MI

Celebrated Service Story

Very great service, made sure we got exactly what we wanted, always kept smiling.

Story Told Date 07-20-2015

Name

Tyffany L

Business Name

Red Robins

City

Grand Rapids

MI

Celebrated Service Story

It was a really busy Friday night and we were hungry so we ordered a good amount of food, the waitress was very kind to us even though we were making her life difficult. She kept a smile on her face and some of the waiters even started making conversation with my friend's brother. Everyone was very friendly!

Story Told Date 07-20-2015

Name

Molly P

Business Name

Bartertown Diner

City

Grand Rapids

MI

Celebrated Service Story

Such a down to earth staff. On my first visit our waitress was extremely helpful in describing many different menu items and helping us choose something we would really like. She explained any menu item we asked about very well. She definitely knew her stuff.

Story Told Date 07-20-2015

Name

Tyffany L

Business Name

Subway

City

Grand Rapids

MI

Celebrated Service Story

I go to subway by work every once in a while and it's always the same two ladies working. They always strike up a conversation with me asking how work is going, asking what I do there, and asking what good movies are out. They are so friendly and give great service!

Story Told Date 07-20-2015

Name

Tyffany L

Business Name

TGI Fridays

City

Walker

MI

Celebrated Service Story

My friend and I were eating there late at night and instead of our waitress, Ingrid, being super tired she was full of energy and she kept making sure our food tasted great and that we were all good. It's better service that I haven't had in a long time!!

Story Told Date 07-20-2015

Name

Molly P

Business Name

Taqueria San Jose

City

Grand Rapids

MI

Celebrated Service Story

Just about the nicest people ever run this place. They are so sweet, you can tell they love what they do and that it's their life.

Story Told Date 07-20-2015

Name

Molly P

Business Name

Grand Coney

City

Grand Rapids

MI

Celebrated Service Story

Whenever we've gone here late, the people are always so nice and accommodating. The servers remember you and treat you like a friend which is always nice.

Story Told Date 07-20-2015

Name

Molly P

Business Name

Red Robin

City

Grand Rapids

MI

Celebrated Service Story

Our server was excellent. She was so friendly and struck up conversation with us as if we were old friends. She was also very helpful and gave her input on any menu items we had questions about.

Story Told Date 07-20-2015

Name

Molly P

Business Name

Fox/Honda East Beltline

City

Grand Rapids

MI

Celebrated Service Story

I feel in good hands every time I take my car here to get work done. They are always professional and eager to do the best job on your car.

Story Told Date 07-20-2015

Name

Molly P

Business Name

D&W Fresh Market

City

Grand Rapids

MI

Celebrated Service Story

I know whenever I go here that I am going to receive celebrated service. The employees ALWAYS interact with you at least once during your visit. They are the most helpful grocery store around.

Story Told Date 07-20-2015

Name

Molly P

Business Name

The Bob

City

Grand Rapids

MI

Celebrated Service Story

Great service. Our waitress was able to help us out and give lots of suggestions on the menu and shared her own personal preferences, which I love. She made it a fun visit.

Story Told Date 07-20-2015

Name

Molly P

Business Name

Sweet Yos

City

Grand Rapids

MI

Celebrated Service Story

I love going here because the employees always seem just as excited as I am about the "froyo" they serve. The energy is great.

Story Told Date 07-20-2015

Name

Molly P

Business Name

Good Will Michigan St.

City

Grand Rapids

MI

Celebrated Service Story

Every time I visit this store I have a great experience. All the employees are so friendly, sometimes it feels like walking into a second home!

Story Told Date 07-20-2015

Name

Joel S.

Business Name

Tractor Supply Co.

City

Mt. Pleasant

MI

Celebrated Service Story

Whenever I enter the store, it seems that most of the employees address me by name. They are very helpful in finding what I am looking for, offering suggestions, and often take time to ask how things are going. I have seen them provide this same service to many other patrons as well. I usually check their store first if I think they will have what I am looking for because of the service I always receive.

Story Told Date 07-17-2015

Name

Joel S

Business Name

Allen Roofing

City

Mt. Pleasant

MI

Celebrated Service Story

David has helped on several projects. They give competitive pricing options that would be quality fixes, honest opinions and is very friendly and courteous. He even followed up a year after to be sure everything was still good.

Story Told Date 07-17-2015

Name

Sarah KC

Business Name

San Chez

City

Grand Rapids

MI

Celebrated Service Story

Chris was an all star! She was such a lovely server! She checked in on us constantly, ever though we were just there for coffee. At the end of our time there, she gave us a coupon for a free brunch and gave us high fives! So great!

Story Told Date 07-17-2015

Name

Ceara

Business Name

Walgreens (Kalamazoo)

City

Grand Rapids

MI

Celebrated Service Story

Checkout employee Jaedah was so funny and kind. There was a long line and she handled it very well. My mom and I saw her deal with some unhappy customers with a smile!

Story Told Date 07-17-2015

Name

Sarah KC

Business Name

Founders

City

Grand Rapids

MI

Celebrated Service Story

I went to founders for the first time this week on Saturday and Sunday. The staff there is ON POINT. They were all serving with a smile and constantly checking in to see if I needed anything- even though they were SWAMPED. Such an awesome atmosphere! They rock!

Story Told Date 07-17-2015

Name

Brad Miller

Business Name

The Service Professors

City

Grand Rapids

MI

Celebrated Service Story

I called 'The Service Professors' in Grand Rapids to take a look at my braker panel in my home because I was having a problem with my over. Roger was the tech who arrived (promptly) at the scheduled time. He was very thorough and even checked my other appliances while he was there, but the celebrated part of his visit was at the very end...Roger told me he had to put his tools in the truck, but when he returned he'd help me move my over back in place. I said that's okay since it was out I was going to clean up the back and sides. To which he replied, "Well, I'll help you wipe it down too!".

Story Told Date 07-17-2015

Name

Emma

Business Name

Bloop!

City

Grand Rapids

MI

Celebrated Service Story

I can't for the life of me remember his name, but the man working made it a point to greet every customer who walked in with a friendly greeting. Great atmosphere!

Story Told Date 07-17-2015

Name

Erica N.

Business Name

San Chez

City

Grand Rapids

MI

Celebrated Service Story

My family went there for my parents' anniversary! With each dish that was served, the server described the dish. They were all so friendly and so knowledgeable! A+

Story Told Date 07-17-2015

Name

Elena

Business Name

Hier Family Dentistry

City

Caledonia

MI

Celebrated Service Story

I have been going to this family dentistry for many years and am always greeted warmly with staff that know my name. They even provide hand dipped in wax treatment. My dental assistant, Dawn, is especially wonderful.

Story Told Date 07-17-2015

Name

Maria P.

Business Name

Charlett Russ

City

Grand Rapids

MI

Celebrated Service Story

They are always willing to help very energetic! Always saying, "can we help you?"

Story Told Date 07-17-2015

Name

Arriya H.

Business Name

Cone City

City

Kentwood

MI

Celebrated Service Story

So my day was pretty down and I thought I should get ice cream to feel better. The person who made my ice cream just brought life back into me.

Story Told Date 07-17-2015

Name

Haley

Business Name

Brewery Vivant

City

Grand Rapids

MI

Celebrated Service Story

My Fiancé and I went to grab a brew at Vivant. Thelma was struggling getting over a cold. At the 1st cough the barback (who usually doesn't do anything) offered her some water encouraging that she drank something. At the bartenders were very nice allowing us to sample whatever we wanted- they were very knowledgeable!

Story Told Date 07-17-2015

Name

Courtney

Business Name

ChowHound

City

Standale

MI

Celebrated Service Story

I have a lot of pets. They eat a lot of food. The closest pet store to my apartment is Chow Hound, and I frequent it. The cashier that is there everytime I go is the nicest person ever, always chatting (and letting me cuddle guinea pigs) whenever I go in. She's also super helpful and makes the store 10 times better!

Story Told Date 07-17-2015

Name

Sydney

Business Name

Taco bell- 28th Street

City

Grand Rapids

MI

Celebrated Service Story

I will never stop talking about this place! You would think at a chain restaurant like this there would just be run of the mill type of service, but they are amazing! Even at 2am, 3am, 4am, they are SO friendly, upbeat and kind!

Story Told Date 07-17-2015

Name

Sydney

Business Name

Sun Coast Smoothies

City

Grand Rapids

MI

Celebrated Service Story

The smoothie place in Woodland mall, Sun Coast Smoothies I believe their name is, gave me some great service. Not only did they give me a mall discount, they also gave me a 20oz instead of just a 10oz. Just because I "was nice to them." So sweet!

Story Told Date 07-17-2015

Name

Courtney

Business Name

Northland Animal Hospital

City

Grand Rapids

MI

Celebrated Service Story

In order to move into my new apartment, I needed proof that my cat was fixed. I went to both vets down the road, wondering if they were where she has been spayed. Northland Animal Hospital's secretary/vet tech told me that if I could not find proof, they could help me out. They did! The initial inspection was FREE and the appointment to get a note was discounted for me. Great Service!

Story Told Date 07-17-2015

Name

Caitlin Hopkins

Business Name

Buffalo Wild Wings (Knapp)

City

Grand Rapids

MI

Celebrated Service Story

I was at bdubs and ordered a drink that didn't taste right (the tap was off?). The waitress thanked me for telling her and got me something different without making me feel bad at all. I was left feeling very happy!

Story Told Date 07-17-2015

Name

C!Woodland

Business Name

Lush

City

Grand Rapids

MI

Celebrated Service Story

Brooke was super outgoing and helpful. She knew EVERYTHING about the products and had great suggestions. She also gave me tons of free samples!

Story Told Date 07-17-2015

Name

Austin D.

Business Name

IHOP

City

East Lansing

MI

Celebrated Service Story

Mr. Kevin White was an amazing waiter! Didn't even need a pen and paper for taking 8+ people's orders. He had some crazy great service! Go to IHOP in East Lansing and ask for Kevin White!

Story Told Date 07-16-2015

Name

Jeremiah A.

Business Name

Speedway

City

Lansing

MI

Celebrated Service Story

The cashier dropped everything he was doing when he noticed me struggling with my slushie lid even though they were really busy!

Story Told Date 07-16-2015

Name

Louis M.

Business Name

Master Cuts

City

Okemos

MI

Celebrated Service Story

Not only do all of the employees know me, but they seem to know most everyone who comes into the shop. Also, I have gotten a haircut from probably every employee and I'm always pleased with the results.

Story Told Date 07-16-2015

Name

Chelsea Green

Business Name

Hungry Howies

City

Holt

MI

Celebrated Service Story

I go to Hungry Howies quite often and every time I go in the cashiers are so friendly and greet you immediately. They seem so sincere when they greet you and ask how you are doing, as well as when you leave and they say goodbye.

Story Told Date 07-16-2015

Name

Chris C.

Business Name

Pisanello's Pizza

City

Mt. Pleasant

MI

Celebrated Service Story

One Sunday earlier this year, my family wanted pizza for lunch, but we wanted to go someplace the kids hadn't been to before. I knew of Pisanello's in downtown Mt. Pleasant so I suggested that. That first time we went was awesome! The gentleman at the counter was so polite telling us about the specials and deals and helping us decide what to get. The place is clean, the food is good and every time we've gone the people are super nice. So we've been back a couple more times, always on Sunday, and the same guy, Jamie, is always there. After I told him how much we enjoy the restaurant and how his service was a big part of the experience, he told me it was his last week, he got a new job out of town. Best of luck at the new job Jamie, we'll miss you on our next visit!

Story Told Date 07-16-2015

Name

Zack Putkovich

Business Name

Pleasant City Coffee

City

Mount Pleasant

MI

Celebrated Service Story

I stopped in to Pleasant City Coffee on my way out of town after almost 4 months of absence, and not only was I greeted with a smile and warm welcome, but the owner recognized me and struck up a conversation. This place knows good service as they treat both their regular customers and new customers as friends. They have a very active and up-to-date Facebook page that both advertises their business and informs their guests about everything new and exciting going on. For a new coffee shop in a city full of established coffee places, Pleasant City Coffee stands out for their service (also their coffee and donuts, I suppose).

Story Told Date 07-14-2015

Name

Kate Thull

Business Name

San Chez

City

Grand Rapids

MI

Celebrated Service Story

I was with seven of my friends and we were going on a restaurant crawl to try all the Grandwich sandwiches. When we arrived at San Chez our waitress was asking us lots of questions about where we went, where we planning on going and was super friendly. Just that is worthy of a celebrated service award, but she had the cooks separate the sandwich for us into individual servings. We went to 6 other restaurants and none of them offered to do that.

Story Told Date 07-14-2015

Name

Molly P

Business Name

Peppinos

City

Grand Rapids

MI

Celebrated Service Story

We recently went here while my family was in town. It was a big group with some odd requests, but our waitress handled it all with grace. She also never left us hanging, and always told us where she was going if she was going to be away for awhile which is so nice and considerate! You could tell she cared, I can't remember ever having a waiter/waitress who was quite as dedicated.

Story Told Date 07-13-2015

Name

Molly P

Business Name

The Home Depot, 28th Street

City

Grand Rapids

MI

Celebrated Service Story

Home Improvement stores are sometimes a step away from nightmarish - you're lost in a huge store and have no idea where to go to get what you need. It didn't help that I was getting last minute supplies for my thesis exhibition that was to open the following day. I rushed in, scrambled to get what I needed, and went to check out. The cashier who helped me was extremely kind, I wish I could write down her name! All I know is I walked into the store in a panic and left with a smile on my face, all because of her genuine kindness. She must understand the struggle of Home Improvement shopping :)

Story Told Date 07-13-2015

Name

Molly P

Business Name

The Pump House

City

Grand Rapids

MI

Celebrated Service Story

Frozen yogurt is sort of an obsession for me, and for so long I've wanted The Pump House to start a rewards system. One visit I asked the girl who rang me up if there was such a system in place. She explained everything in detail, as it was something I'd never heard of and not just a simple punch card. She added in her own personal suggestions which I always appreciate as a particularly indecisive person. I felt like I was talking to a friend, and that means excellent service!

Story Told Date 07-13-2015

Name

Molly P

Business Name

Plainfield Taco Bell

City

Grand Rapids

MI

Celebrated Service Story

I seem to always receive outstanding service when I come here whether it be the drive-thru or in-store. I went recently with my Mom and we sat inside to eat. As soon as we walked in the door, they were so welcoming. The employee who took our order was very sweet to us and made conversation. It ended up that I received the wrong order twice, but they were super understanding about it and brought the correct order over to our table. It was a very relaxed visit thanks to the staff there.

Story Told Date 07-13-2015

Name

Molly P

Business Name

Jersey Junction

City

Grand Rapids

MI

Celebrated Service Story

My family went here for the first time recently. It's a very old building with a big reputation in East GR, so it was very busy when we stopped in for some old fashioned ice cream. I was impressed with how their team interacted with customers. With it being my first visit, I didn't know all the ropes, but the boy who helped me didn't make me feel rushed or too slow for a second! I love it when customer service is that smooth and nice. The atmosphere there was so much fun as well.

Story Told Date 07-13-2015

Name

Molly P

Business Name

Corner Record Shop

City

Grandville

MI

Celebrated Service Story

My sister and I recently went here to check out the $1 record bins to see there were any great finds to add to our collection. It's a very cool old store, just how a music shop should be. The owner is always down to earth and this particular time he showed us the special upstairs area where anything is a dollar. We felt really special and always look forward to going back!

Story Told Date 07-13-2015

Name

Greg Howell

Business Name

Meijer - Mt. Pleasant

City

Mt. Pleasant

MI

Celebrated Service Story

I went to the store for groceries, wound up spending over $100, so I had a lot of items. I went through the self-scan by myself and one of the young ladies running this area came over and bagged up all of my groceries. If you didn't know, they aren't required to do this, this was her extra mile, and I appreciated it greatly as typically my wife is with and we tag team the duties. It was nice of her to take the initiative to help me out. I rewarded her w/ a CSA tag!

Story Told Date 07-12-2015

Name

Larry

Business Name

Toy Box Storage

City

Portage

MI

Celebrated Service Story

This is where I store my car during the winter. Whenever I go there they always say hi and go out of the way to be friendly.

Story Told Date 07-09-2015

Name

Alexis Lampe

Business Name

Estee Lauder

City

Grandville

MI

Celebrated Service Story

I was greeted by a girl named Mickey. She was very nice and polite. I didn't know what makeup would match better with my skin tone, so she showed me every possible color and helped me decide. She found out I was going to a wedding and did my makeup for free! She then said how she really like my personality and gave me a whole makeup kit! She really knew what she was talking about when I asked her questions

Story Told Date 07-08-2015

Name

Taylor S

Business Name

Doozies Ice Cream

City

Mount Pleasant

MI

Celebrated Service Story

Small ice cream business handling lots of traffic. Long lines but everyone left with a smile because the staff always stays enthused and courteous when helping every single guest. Lots of different toppings and sizes for people to choose from, the ladies behind the stand were really quick with a number of different suggestions for undecided people to try. It was worth the wait in line!

Story Told Date 07-08-2015

Name

Meghan P

Business Name

Outback Steakhouse (Alpine)

City

Grand Rapids

MI

Celebrated Service Story

I went to Outback Steakhouse for lunch this past Monday. I happened to go at what was an extremely busy time and you could tell the servers were extremely busy. Our waiter (Ryan) did an excellent job of making sure that he provided excellent service despite the rush. He informed us that it was in fact a "Bloomin' Monday," which is when there are free bloomin' onion the Monday after a NASCAR race in which Kevin Harvick (Or a similar name) places in the top 10. So not only did we have a bloomin' onion with lunch, Ryan even packed one up to-go, which we then took to our timeout to share with fellow employees. On top of this we had a manager stop by multiple times and even sat down and chatted with our table. It was nice to see that when it gets busy even the managers come out and check on tables and deliver food. It was overall excellent service, especially considering how busy they were at the time.

Story Told Date 07-07-2015

Name

Chris C.

Business Name

Ihop

City

Mt. Pleasant

MI

Celebrated Service Story

I had a breakfast meeting at this location. I was having a hard time deciding what to order and the server, Cody, was so helpful and patient as he helped figure out my perfect breakfast. He kept our coffee filled, and seemed to be there exactly when we needed something. The meeting and breakfast experience both went great!

Story Told Date 07-06-2015

Name

Larry

Business Name

Ihop

City

Portage

MI

Celebrated Service Story

Called in a carry out order and Cody was so polite and had a great attitude.

Story Told Date 07-03-2015

Name

Todd Hiler

Business Name

Papa Johns

City

Kalamazoo

MI

Celebrated Service Story

Online order - Called because they ran out of brownies. They adjusted my bill and apologized. To my surprise when my pizza was delivered there was a $10 off my next order coupon - Nice recovery!

Story Told Date 07-03-2015

Name

Meghan P

Business Name

Taco Bell (Plainfield)

City

Plainfield Twp

MI

Celebrated Service Story

Sometimes when I come home from work later at night, I stop by Taco Bell to pick up some food. Normally, I would go to the Northland location because they are on my way home. But recently I have begun driving out of my way to go to the Plainfield location because they provide a far superior service. On one particular occasion, I was getting 4 separate orders. Not only did the cashier help me in a patient and friendly manner, she also gave me free drinks and taco's that had been accidently made. The consistently excellent service (and the fact that they don't close earlier than their posted time) is worth the extra 10 minute drive.

Story Told Date 07-02-2015

Name

Cameron S

Business Name

Logan's Roadhouse

City

Kentwood

MI

Celebrated Service Story

"Our waitress' name was Christa. She was super sweet and very nice. When our appetizer was taking a while to come out she came with my salad and offered my wife one even though she hadn't ordered one. At the end of our meal, my wife ordered dessert and I couldn't decide if I wanted one, so she brought me one anyway. Great service and very personable!"

Story Told Date 07-01-2015

Name

Corey

Business Name

Old Town Diner

City

Lansing

MI

Celebrated Service Story

Was going to go to a different breakfast place, but the wait was too long. So we went to Old Town Diner which was amazing! Great low key atmosphere and great service with amazing food. Would definitely go there again.

Story Told Date 07-01-2015

Name

Margaret

Business Name

Lotte Market

City

Okemos

MI

Celebrated Service Story

The owner is Korean and his shop is filled with only Korean products. Because my family wanted to try a product, but were a little afraid to, he gave us each a box for free to try. He is welcoming and teaches us things we now use in our own home recipes.

Story Told Date 07-01-2015

Name

Ericka

Business Name

Famous Dave's

City

Holt

MI

Celebrated Service Story

A newer business in town and they always make you feel like you're at home and that you're welcome. Great food and customer service always!

Story Told Date 07-01-2015

Name

Michael Church

Business Name

Brann's Steakhouse (Jenison location)

City

Jenison

MI

Celebrated Service Story

I took my family to Brann's Steakhouse in Jenison the day before Father's Day. One of the challenges that my wife and I face (and I'm sure we are not alone) is trying to get our 3 year old son (Gavin) to eat his food. When we walked into Brann's, Gavin was quick to notice a candy crane game in the lobby and wanted to play. We used the candy crane to entice Gavin to eat all his food. Haley, who was our server, must have overheard our conversation. She provided us with great and attentive service during our visit and she was amazing with the kids. As an extra mile, Haley gave Gavin a token to the candy crane game to play. He was super excited and ate all his food! Mission accomplished! We enjoyed our meal, Gavin ate all his food and he was able to use the candy crane for a sweet treat for the road. Good job Haley, you were amazing!

Story Told Date 06-30-2015

Name

Lisa Heintz-Hajdu

Business Name

Vitale's (Leonard St.)

City

Grand Rapids

MI

Celebrated Service Story

I called in my pizza order for pick up. The voice on the phone was friendly & courteous. When I picked up my order I got to meet the voice on the phone - Jovan! He was great! He acknowledged each customer who entered, he was quick and courteous to everyone. Jovan greeted a few of "the regulars" by name. Smile all the way!

Story Told Date 06-30-2015

Name

Steve Van Wagoner

Business Name

Classic Auto Repairs

City

Sparta

MI

Celebrated Service Story

Car repairs are never satisfying! It's true- and if you have a high-mileage car, it can be even worse. We've had a great experience at Classic Auto Repair in Sparta. Jason asks lots of questions, I can hear him diagnosing over the phone. They love our cars and you can tell by their enthusiasm and timeliness that they want the cars to run great. So while car repairs are not satisfying, I have found a place that makes it a bit more pleasurable!

Story Told Date 06-30-2015

Name

Lisa Heintz-Hajdu

Business Name

Cheers Good Time Saloon

City

Grand Rapids

MI

Celebrated Service Story

I had not been to Cheers in years! A couple years anyway due poor service. I went to see a friends band and was happy to find Cheers has stepped up their game! There were plenty of servers and the service was fast & friendly and the food was good! My waiter, Johnny, was very attentive. I asked for my leftover potato skins to be wrapped in foil for my to go container - to fit in my tool bag on my bike. My daughter ended up joining me late and I offered her my leftover. Johnny brought her a plate and sour cream and even offered to heat it up.

Story Told Date 06-30-2015

Name

April Butler

Business Name

Legends Sports

City

Grand Rapids

MI

Celebrated Service Story

The guys at Legends are awesome! They are always friendly and helpful when you are looking for something. I am not the demographic for their store, but they made buying a Father's Day present a breeze. Plus they're nice to my kids, so bonus points!

Story Told Date 06-30-2015

Name

Cindy Gilman

Business Name

Higher Health Chiropractic

City

Grand Rapids

MI

Celebrated Service Story

In the 1 1/2 years that I have had weekly appointments at this office, I know that I can always count on Nicole's warm greeting, smile and genuine concern for clients. Sometimes, Nicole will even pop into the treatment room while I am waiting for the doctor to see how I am doing. Nicole and the rest of the staff can quite often be found caring for and comforting children while parents are being adjusted. Since my appointments are the first thing in the morning, Nicole's positivity has been a bright start to my day on many occasions. The recognition and Celebrated Service movie pass truly made Nicole's day when she received it.

Story Told Date 06-30-2015

Name

Jenny Garone

Business Name

Buy-Sell Landscaping

City

Grand Rapids

MI

Celebrated Service Story

Buy-Sell Landscaping knows their customer. When the giant truck of sand showed up at our house, my kids were geeking out that Curious George was painted on the side. The employee talked to my kids about all the other trucks at Buy-Sell Landscaping, and which cartoon characters adorned them. One of the coolest parts was when he let my kids push the buttons so they could be the ones to dump the sand in our driveway. I loved how what could have been a simple, routine delivery of materials become and exciting, eventful morning for my kids!

Story Told Date 06-30-2015

Name

Linda Mae Zimmerman

Business Name

Screeming Needle

City

Grand Rapids

MI

Celebrated Service Story

My friend and I went here to get her ear/cartilage pierced, she was very unsure of what she wanted, and the girl working the desk was extremely patient and really helpful. The guy who did the piercing was funny and nice, which took away any nerves! They went above and beyond with their care and service, it was refreshing!

Story Told Date 06-30-2015

Name

Zach Putkovich

Business Name

Great Clips - Knapp's Corner

City

Grand Rapids

MI

Celebrated Service Story

For a chain haircut store, Great Clips has a great customer experience in general, but specifically the Knapp's Corner location is always friendly, informative, and helpful. Most importantly, they are not adverse to criticism, which is key for a business that deals exclusively in people's personal appearance. It's always a pleasure to go there, and I'm often rewarded with a discount on something when I go.

Story Told Date 06-29-2015

Name

Nicole Fosgate

Business Name

Biggby coffee

City

Mt Pleasant

MI

Celebrated Service Story

I frequently attend Biggby to get my flavored coffee fix, and every time I go I have a wonderful experience. The workers are always going above and beyond to make sure I get what I want, and sometimes it happens to be a last minute extra shot of espresso with no complaints, and smiles on their faces as they do so. I love the way they great me especially early in the morning. The workers also goes out of their way to make my dog happy as they always are eager to give her a doggie treat because she can't have coffee!

Story Told Date 06-28-2015

Name

Taylor Spagnuolo

Business Name

Kaya Coffee House

City

Mount Pleasant

MI

Celebrated Service Story

I frequently visit Kaya during the spring and fall, but hadn't had many opportunities to go this summer. The staff was very friendly, asked about my summer, how work is going and was happy to chat about how to do foam art in drinks. The staff contributes very well to the atmosphere of Kaya, and it's why I go there often

Story Told Date 06-28-2015

Name

Jeremy Kress

Business Name

Terra

City

Grand Rapids

MI

Celebrated Service Story

Emily at Terra was exceptional. We had some questions on something ingredients and the menu and she was very helpful and check with the kitchen on some harder questions. She was very upbeat, personable, and made us feel like we were her friends. She even saved us some money by suggesting another way to put in our order (of which - the food was delicious as usual, and we got 2 more orders to go for lunch the next day)!

Story Told Date 06-25-2015

Name

Cory Oom

Business Name

Stella's

City

Grand Rapids

MI

Celebrated Service Story

We came in with a large group without a reservation and they were very accommodating. Someone in our group wanted iced tea and our server explained that they did not serve it. She then went out of her way to make iced tea with a hot tea bag and it tasted delicious. Her service exemplified celebrated service!

Story Told Date 06-24-2015

Name

Kelly Meyer

Business Name

Stella's

City

Grand Rapids

MI

Celebrated Service Story

Our waiter, Philip, was very kind and patient and took his time telling me about all of the various types of Scotch Stella's has. He answered all of my questions and was super nice!

Story Told Date 06-24-2015

Name

Nathan Cunningham

Business Name

Crooked Goose

City

Walker

MI

Celebrated Service Story

The second I walked in the door, everyone was smiling, laughing, and having a great time. My server was suggesting so many items and making sure to explain how good they were. To top it all off, their product (aka food) was amazing. I WILL be going back there again.

Story Told Date 06-24-2015

Name

Michelle Smith

Business Name

Eyemart Express

City

Kentwood

MI

Celebrated Service Story

The greeting when I entered was very warm, friendly, and inviting. Patricia took the time to go through ALL the frames and gave me her honest opinion. She ran the best deals for my buck on a few of my choices. She even tightened, cleaned, and fixed my old glasses. She seemed concerned greatly with the little side kick I had with me and gave her treats and a coloring book. That was really nice and my little side kick loved her. :)

Story Told Date 06-24-2015

Name

Greg Howell

Business Name

Grondin's Hair Salon

City

Mt. Pleasant

MI

Celebrated Service Story

Today we took our kids (both boys ages 4 and 3 ) to get their haircuts along with Daddy. The two women working were very nice and patient with my kids. They both gave quick and friendly hair cuts to us all and we walked out with nice shorter cooler heads of hair and smiles. Liz was the name of one of the ladies, they both did great!

Story Told Date 06-22-2015

Name

Jeremy Kress

Business Name

Rylees Ace Hardware

City

Grand Rapids

MI

Celebrated Service Story

Rylee's Ace Hardware in Grand Rapids has one of the best selections of Fiesta dishes in the area, and Sally has always been super friendly and helpful. She went to the backroom and found an item for me before it was even put out on shelves and sold it, and a week later found me on Facebook and mentioned that the item was priced wrong and she owes me some money back the next time I am in! I wouldn't have even thought twice about the price, but she still went the extra mile, found me, and wanted to make it right.

Story Told Date 06-22-2015

Name

Erik Prusko

Business Name

Village Inn Pizza

City

Grand Rapids

MI

Celebrated Service Story

I called to place a pizza order and a gal by the name of Maddie answered the phone. She was so energetic and nice. When it was time to tell me my total Maddie let me know that she had a coupon that would get me $9 off my pizza! She was awesome!

Story Told Date 06-21-2015

Name

Kerstine Bennington

Business Name

Taco Bell

City

Mason

MI

Celebrated Service Story

I frequent this place quite a bit and the workers are always super helpful and quick to jump to the counter to take orders. Whenever I order, they always upgrade my drink to a large for free. Last time I went in with some friends, they all gave us free drinks including slushies! They were so polite and enthusiastic to take our order even though they were in the middle of closing. I will keep going just for the service!

Story Told Date 06-20-2015

Name

Esther

Business Name

Culver's

City

Okemos

MI

Celebrated Service Story

Every time I go to Culver's they're always super polite, have an upbeat tone in their voices, and a positive attitude. It makes me feel like they want to serve me and that they're happy to be there.

Story Told Date 06-20-2015

Name

Maddison

Business Name

Red Robin

City

Muskegon

MI

Celebrated Service Story

Heidi was super nice! We had a friend that was running really late and she was patient with us. She offered us really good deals and helps us pick out what we wanted. I would love to go there again because of her.

Story Told Date 06-19-2015

Name

Cassidy

Business Name

Genius Phone Repair

City

Muskegon

MI

Celebrated Service Story

I've gone in a few times with problems and the same man is always super helpful and polite!

Story Told Date 06-18-2015

Name

Todd

Business Name

Chili's

City

Portage

MI

Celebrated Service Story

Chili's is always friendly and quick with service. Always checking in making sure all is ok.

Story Told Date 06-18-2015

Name

Scott

Business Name

Latitude 42 Brewing

City

Portage

MI

Celebrated Service Story

My wife and I had great service from Michelle at Latitude 42. She was full of energy, made us laugh, and was knowledgeable about food and drinks. She made our experience very enjoyable.

Story Told Date 06-18-2015

Name

Jeremy Kress

Business Name

Doorganics

City

Grand Rapids

MI

Celebrated Service Story

I recently signed up for Doorganics, and was having some issues with their website. I sent an email to their customer service department, and received an email response back one minute later - seriously, one minute! Was surprised and delighted with their prompt service. Since signing up, I have emailed them a handful of times and have always gotten great response and feedback. Got my first order this week, and they went the extra step to throw in some bonus fruit for it being my first order. Very impressed!

Story Told Date 06-17-2015

Name

Maddie Zadvinskis

Business Name

Starbucks (Knapp's Corner)

City

Grand Rapids

MI

Celebrated Service Story

While visiting Starbucks before going to work, the baristas welcomed me with a generous smile and made an effort to get to know me. They asked me about what my plans were for the day and I told them that I had to work a 12 hour shift at work. They offered to put an extra espresso shot in my drink. They definitely made me feel appreciated and they definitely deserve to have the spotlight shined on them for the wonderful service they provide.

Story Told Date 06-17-2015

Name

Lexis

Business Name

Sugar Berry

City

Okemos

MI

Celebrated Service Story

I love Sugar Berry so much! Not only because of their delicious frozen yogurt and topping selections, but because of their staff! Every time I walk in the door, no matter how busy or slow, I am greeted with a big smile and a hello. They are always making sure the place is clean and organized and want to ensure that every guests leaves happy with their product! Makes me feels so appreciated and celebrated!

Story Told Date 06-16-2015

Name

Sarah K Craig

Business Name

San Chez Bistro

City

Grand Rapids

MI

Celebrated Service Story

THEY ARE THE BEST! Dot, our server was amazing! She gave us hugs after our brunch and a special coupon/punch card so we can get a free brunch after 2! I've NEVER had a bad experience there! They are absolutely genius!

Story Told Date 06-14-2015

Name

Katie Matheson

Business Name

Mr.Quicks

City

Muskegeon

MI

Celebrated Service Story

I am horrible and I forget her name, but there was an AMAZING woman who was joking, dancing and being ridiculously friendly with everyone on a cold and rainy day. Our food was delicious and read SO fast...and then she gave us free chili dogs because they made too many. Best service ever.

Story Told Date 06-14-2015

Name

Nick Schipper

Business Name

Arbys

City

Kalamazoo

MI

Celebrated Service Story

I know that you get several nominations - I want to nominate a company that tends to fly under the radar. Arby's restaurant's, without question, provide a level of service to customers that far surpasses any other fast food restaurant. See this link for an example. http://www.mlive.com/opinion/kalamazoo/index.ssf/2015/06/new_arbys_robert_durfee.html I know that people don't always think about them, or any fast food restaurant for that matter, when it comes to service but they do an exceptional job. Robert is but one of many and if you talk to the customers in the lobby of any one of these restaurants they will tell you the same story. I want to nominate them for the work they do, it often doesn't get recognized. Thank You.

Story Told Date 06-10-2015

Name

Kristin LaVelle

Business Name

D Schuler's

City

Wyoming

MI

Celebrated Service Story

Last week, my car broke down in the parking lot of D Schuler's, a beverage store that my husband and I frequent. My husband proceeded to work on the car in the parking lot, for a majority of the evening. When he got it working, the owner of D Schuler's was closing up for the night. My husband asked if it would be OK for the car to stay in the parking lot for the night, and I would walk the two miles from my house with my two year old to come and pick it up the next day. The owner, instead of just saying yes and walking away, offered to follow my husband home, driving my car, so that I wouldn't have to worry about getting it. I was amazed at his service! This is a man who goes out of his way to help customers, no matter what.

Story Told Date 06-08-2015

Name

Jennifer Langholz

Business Name

Baymont Inn and Suites

City

Walker

MI

Celebrated Service Story

I recently had surgery on my knee and my mom, who lives outside Detroit, came to stay with me for 10 days to help me around the house while I recovered. She stayed at the Baymont Inn for the duration of her visit, and was offered a very reasonable rate for her extended stay. Every morning when she came to my house for the day, she raved about the staff at the hotel. One employee in particular, Randi, always greeted my mom with a friendly hello and asked how I was doing. When my parents returned a few weeks later for another visit, Randi recognized my mom right away and again asked how my recovery was going. She was so touched to be remembered. There are several hotels to choose from in the Grand Rapids area, but my parents are so satisfied with the accommodations and staff at the Baymont Inn, I doubt they'll ever stay any where else.

Story Told Date 05-22-2015

Name

John Wayne

Business Name

Allen Roofing

City

Mount Pleasant

MI

Celebrated Service Story

Allen Roofing installed a new roof on my house. Quality workmanship and the workers explained any questions I had. Anyone who needs a new roof or repair work should contact Allen Roofing. First class operation and the price was very reasonable. Clean up during and after the roofing project was top notch.

Story Told Date 05-11-2015

Name

Robert Scheffler

Business Name

Allen Roofing

City

Mount Pleasant

MI

Celebrated Service Story

I had problems getting rid of the bats in my attic. Allen Roofing found a gap in the ridge vent. I can't thank them enough for solving the bat problem.

Story Told Date 05-11-2015

Name

Cindy

Business Name

Allen Roofing

City

Mount Pleasant

MI

Celebrated Service Story

We were very pleased with Allen Roofing. The workers were on time and worked efficiently to get the job done. Our salesman was very helpful with the questions we had. They came back and did ventilation and put new soffits in. I would recommend Allen Roofing to anyone that needs any kind of roof repair or a new roof.

Story Told Date 05-11-2015

Name

Abigail Hoekzema

Business Name

Anna's House

City

Grand Rapids

MI

Celebrated Service Story

Over the past 3 years I have frequently visited Anna’s House restaurants. I first visited the Plainfield location and more recently with the East Beltline location. I distinctly remember noticing at the Plainfield location how frequently the wait staff knew the regulars by name. The close-knit breakfast feel with such a large customer base was impressive customer service. My most recent visit for breakfast was at the East Beltline location where I was greeted at the door and had a very attentive server during the busy morning rush. Unlike other breakfast places, Anna’s House was fully staffed to ensure every breakfast customer got the attention that they needed. Thank you Anna’s House! I can’t wait to bring friends back for another experience!

Story Told Date 03-25-2015

Name

Anna Beckett

Business Name

Anna's House

City

Grand Rapids

MI

Celebrated Service Story

I recently visited Anna's House and was blown away by the accommodating service that Anna's House had. Best service, best atmosphere, and the greatest breakfast I have ever had. I had 3 children with me (which is always an adventure!) and they went the extra mile to make us feel comfortable and at home. The server was super attentive and considerate to our needs. The manager stopped by and chatted with us to see how our morning was going and the chef brought us a sample of their greek yogurt parfaits. It was marvelous.They can take a simple breakfast combo and present it with class.. So yummy. This is not your average breakfast diner. Love it and can't wait to go back! Anna's House should definitely be nominated to the celebrated service award! :)

Story Told Date 03-23-2015

Name

Teresa

Business Name

Tootsie's Diner

City

Muskegon

MI

Celebrated Service Story

I have been going to Tootsie's Diner since they opened. You can't beat not only the quality of their food but also the quantity. You will never walk away from that place hungry, the portions are huge. The $5 lunch specials on Wednesday's are a great deal and perch and onion rings on Fridays are to die for. The diner is cutely decorated and staff are always pleasant. I feel they deserve this award. Don't forget they also got voted best breakfast my MLive. How awesome!

Story Told Date 01-20-2015

Name

L. Peterson

Business Name

Tootsies Diner

City

Muskegon

MI

Celebrated Service Story

Good food, good service, good location!

Story Told Date 01-16-2015

Name

Doug Ferris

Business Name

Tootsies Diner

City

Muskegom

MI

Celebrated Service Story

My wife and I dine th ere at least 3 times a week. I love there food!! I can't say enough about this place the waitresses are very friendly and they never let my coffee run out. And everything I have eaten there has been beyond awesome. And the owners Very friendly too. I would say best in town!!

Story Told Date 01-16-2015

Name

Dorothy Ferris

Business Name

Tootsies Diner

City

Muskegon

MI

Celebrated Service Story

Tootsies Diner has to be the best restaurant in Muskegon. They are amazing, the help is awesome from the Owens to the cooks and waitresses very friendly. And there food is to die for. The have 5.00 meals on Wednesday and they offer perch and onion rings that taste like Doo drop. They cook everything by scratch all there meat is roasted. All in all they deserve to win the award. Best place in Muskegon!

Story Told Date 01-16-2015

Name

wayne

Business Name

Tootsie's Diner

City

Muskegon

MI

Celebrated Service Story

Tootsies diner has only been open a few years but this place does a amazing job.The service is very attentive and friendly,the restaurant is always clean,the owners are always talking to their guests making them feel right at home and welcomed. The food is made with love they start at 5 in the morning roasting all their meats and making all their home cooked food. I have seen several times the owners personally going to first time customers and introduce them selfs and making these customers feel welcomed GREAT PLACE!

Story Told Date 01-15-2015

Name

Marissa

Business Name

Hernandez

City

Muskegon

MI

Celebrated Service Story

I went to Tootsies Diner on Hackley and Barclay for Breakfast over the weekend and my breakfast was amazing. from the moment I walked in and getting an instant Good Morning welcome to Tootsies then having my server Connie welcome me again as soon as I sat down. I proceeded to order the Club Omelette which sounded interesting and crispy hash browns with onions as was suggested by my server Connie... my breakfast arrived in a very timely matter which to my surprise was one of the largest omelettes I have ever seen it was very delicious. I never seen the bottom of my coffee cup, which was nice as I usually have to pick up my cup to get my coffee. the atmosphere was pleasant with an retro 50s 60s look even the ladies room was just gorgeous.. this is definately a place where the service is great and the food is Awesome. I will be back..

Story Told Date 01-02-2015

Name

Skyelar K

Business Name

Honest To Goodness-Tattoos and Piercings

City

Grand Rapids

MI

Celebrated Service Story

From the initial phone call to the in depth and well educated responses from Nichole, my girlfriend and I had a spectacular experience during our first visit into the shop. Nichole was patient, thorough and immensely insightful when guiding the two of us through our nostril and septum piercings. She took us both through every step of the process, showed us jewelry options and explored our every concern with experience and knowledge. Despite our initial indecision, she was encouraging but honest, and didn't pressure us at any point. We were both so blown away by Nichole that we felt complete confidence in her abilities. She did not disappoint in the slightest. The shop is clean, classy and has so much stunning character. I have been to many tattoo parlors, but this one is by far the most approachable and inspiring. I am absolutely blown away by the service, honesty and skill present in this space. I will not be going elsewhere for piercings or tattoos.

Story Told Date 11-25-2014

Name

James B

Business Name

Fry Nation

City

Grand Rapids

MI

Celebrated Service Story

I'm normally always in a very bitter mood, and some how I always find myself leaving Fry Nation with a smile on my face. The workers always have so much joy and energy. It's so hard to be in a bitter mood while buying fries from some of the happiest people I've met.

Story Told Date 11-23-2014

Name

Carl S

Business Name

Tootsies Diner

City

Muskegon

MI

Celebrated Service Story

I have been dining at Tootsies for near on 2 years. Their food is excellent and the service is great. The thing about Tootsies is they care not only about the quality of their food, but what is happening in the community beyond their front door. The most current evidence of this commitment is the "Toy for Tots" box in the front entrance way. So if it is good food at affordable prices from caring people - come to Tootsies.

Story Told Date 11-17-2014

Name

Jane L. Woodliff

Business Name

Vredevoogd Heating and Cooling

City

Kentwood

MI

Celebrated Service Story

This company deserves this award. I have used them for many years and have always found them to be great in all ways. I wouldn't consider using anyone else!! Sincerely, Jane Woodliff

Story Told Date 11-12-2014

Name

krystal

Business Name

House of China

City

Muskegon

MI

Celebrated Service Story

I worked at House of China for several years as a teenager and on breaks from College. Both of my brothers also worked there. They have been giving great food,service and a wonderful experience to our community for over 21 yrs . Maintaining several employees over the 20 yr mark has something to be said in the food industry. Charlie and Lee will not let you go unsatisfied if its not what you want they remake it. loving on your kids and grandparents while doing so. thank you to Celebration Service for recognizing these great people and all thier hard work.

Story Told Date 11-12-2014

Name

Elizabeth

Business Name

outshiner

City

Charlotte

MI

Celebrated Service Story

A nice small business that is friendly, fast and courteous. The folks working the service bays take excellent care of the customers and care about what they do. We have been having our cars serviced here for the past 7 years.

Story Told Date 11-12-2014

Name

Helen Almcrantz

Business Name

Hair Innovations and Day Spa

City

Watervliet

MI

Celebrated Service Story

Hair Innovations and Day Spa is a fabulous salon. The staff are always very accommodating and welcoming from the moment a client enters for a service. The experience is always very special and I feel this salon is very deserving of the award - they've worked very hard and have perfected the art of how to treat clients. Indeed, it is a very unique experience, all thanks to the hard work and dedication of it's owner and staff. I've been a client at the salon for over 20 years and have watched it evolve into this very unique and welcoming place of business.

Story Told Date 11-12-2014

Name

Dillon Lee

Business Name

Lantern Coffee Bar & Lounge

City

Grand Rapids

MI

Celebrated Service Story

In my experience, the Lantern has, by far, the highest quality service and most consistently high-quality coffee out of all the cafes in Western Michigan. While I have very little money to spend, I would still consider myself a regular customer, and every time I come in I feel happy to tip as much as I can afford. Their warm, friendly atmosphere seems to be a high priority of the staff, yet it does not feel at all contrived-- on the contrary, it seems entirely natural. The owner and staff all deserve as much appreciation as I can give, as their efforts have given me wonderful feelings and wonderful productivity, time and time again.

Story Told Date 11-12-2014

Name

Suzette Garvey

Business Name

Lake Michigan Credit Union

City

Grand Rapids

MI

Celebrated Service Story

Financial institutions are a service we select based on necessity but Lake Michigan Credit Union's customer service makes me feel as if I'm a lifelong friend. Granted they aren't buying me dinner but I've been a customer for nearly 20 years and they've been phenomenally informative and helpful through every step of my financial experience. Balancing finances amidst a growing career and family life where the children are nearing college years means I've had many experiences with LMCU's team. They've handled each interaction with the utmost kindness and class. I highly recommend LMCU for serving its customers and community so well.

Story Told Date 11-12-2014

Name

Maryann hancock

Business Name

Revive massage

City

Lansing

MI

Celebrated Service Story

Volz Chiro cares so much about their clients that they even come to vist you when you have a baby to give the baby their first adjustment for free! They treat you like family and you never leave without a hug!

Story Told Date 11-12-2014

Name

Tami garza

Business Name

Wolfgang's

City

Grandrapids

MI

Celebrated Service Story

I have worked in restaurants my whole life, that's what I love to do because of the interaction with people. I have worked at Wolfgang's for 10 years and i can barely even call it a restaurant. It's really a home ! It's amazing the things that happen there. I've seen the same people there every week for 10 years plus new ones daily. We've had a flash mob take place with a man proposing marriage to his lady on a busy Sunday morning . Why? Cause this was their spot every Sunday. We have customers that come And sit and eat and reminesse after their loved one just passes away but this was their spot so they come back! There are sooo many more!! Not only do I consider my co workers friends and family but customers are family too!! We give them lots of smiles, hugs ,and even singing cooks!! I can 100% say I absolutely love what I do every day!! Wow!! What a blessing!!

Story Told Date 11-11-2014

Name

Randy

Business Name

Randall Photography

City

Grand Rapids

MI

Celebrated Service Story

Socializing & breakfast at it's best!

Story Told Date 11-11-2014

Name

KAREN KLAGG

Business Name

HOUSE OF CHINA

City

MUSKEGON

MI

Celebrated Service Story

MY PARENTS STARTED BRINGING ME TO HOUSE OF CHINA. NOW I BRING MY DAUGHTERS THERE ON A REGULAR BASIS. ITS ALWAYS MY 7 YR OLDS CHOICE FOR HER BIRTHDAY. THE STAFF IS SO FRIENDLY YOU FEEL RIGHT AT HOME AND ALTHOUGH WE HAVE A FAVORITE ALL THE FOOD IS GREAT AND REASONABLY PRICED. IT MEANS SO MUCH TO HAVE THE OWNERS COME OUT AND KNOW YOUR NAMES AND YOUR FAVORITE FOODS GREAT JOB WE ARE PROUD.

Story Told Date 11-11-2014

Name

Thomas Powers

Business Name

retired superintendent- Catholic Schools

City

Muskegon

MI

Celebrated Service Story

Ted Cerniglia is the epitome of service to others. He leads our community in being there when there is public need. He has personal family anguish in the health of his wonderful daughters. But that doesn't deter him from serving others. People go to Teddies Spaghetti not only for awesome Italian food. We go there to have our spirits lifted by a great man and his family.

Story Told Date 11-11-2014

Name

Dianne Ayris

Business Name

The Cabin

City

Mt. Pleasant

MI

Celebrated Service Story

Wonderful food, staff, and service!!!

Story Told Date 11-11-2014

Name

Jimmy Rosenberger

Business Name

Papa Bears Restaurant

City

Muskegon

MI

Celebrated Service Story

Papa Bears has always been the most friendliest service I've received anywhere. I still remember my very 1st time dining with them. The staff came right to our table & just started to talking to us, like we've known them for years. They sat right down at our table, and from that moment on, I've felt like I was part of Papa Bear's family. They are the most unselfish people I know. They are always donating to charities, volunteering to help others, & helping our community in their time of need. And right now, they are in need of our help. They need a new exhaust system, and have a limited time. I'm on disability and unable to donate any money. But they sure do need the help, and I pray that they get it. I just could never imagine not having Papa Bear's in our community. If I could, I'd nominate them 1,000x. They are well loved by so many, including myself!

Story Told Date 11-11-2014

Name

Deanna and Chris

Business Name

Wolfgangs

City

Grand Rapids

MI

Celebrated Service Story

We kept hearing about Wolfgangs and, well, eating at Wolfgangs is now weekly relaxing indulgence. The wait staff is attentive and I think every staffer knows our beverage order (love, love, love the Cafe Wolfgang hot chocolate with bottomless hazelnut coffee and loads of whipped cream on top). When the menu says two eggs, you always have three served. Once you order an omelette with no cheese, the staff will suggest additions to other dishes--the Turner benedict has turkey breast slices so thick you are given a steak knife, then Trent recommended spinach. We sit at the substantial blue tiled counter or in either of the dining rooms and see the staff helping each other to keep the orders flying. If there is a line, check in at the front stand (twenty minute wait means 10-15 minutes, so don't go too far into Eastown to shop!) Great place. Staff will visit with you or let you have your space, happy to serve. Come once, and you will be looking at your calendar to plan your next visit.

Story Told Date 11-11-2014

Name

Laura Gouin

Business Name

Kruse Orthodontics

City

Grand Rapids

MI

Celebrated Service Story

I would definitely recommend Kruse Orthodontics! They are incredibly friendly, helpful and wonderful in every way. In every department they make sure we are comfortable and understand the answers to all our questions. We have never had a bad encounter.

Story Told Date 11-11-2014

Name

Brooke Orozco

Business Name

Impression 5

City

Lansing

MI

Celebrated Service Story

When we recently moved to the area and my husband was suddenly hospitalized in downtown Lansing, I spent my 40th birthday at Impression 5! I wanted to do something fun with the kids that was close to the hospital so we could visit "Daddy" as part of the special events of the day. So, my Mom and I took my 3 children to Impression 5 as part of the day's celebrations. I was very thankful to have such a creative learning experience to offer my children; it really made my "special day" unique and I will never forget my 40th birthday :-)

Story Told Date 11-11-2014

Name

Cristy

Business Name

Outshiner

City

Charlotte

MI

Celebrated Service Story

The Outshiner crew is Awesome!! They have been the only ones I'll let touch my car for over 15 years! They don't over sell you as a woman and they pay attention to all detail. They have phenomonal customer service!! They will go above and beyond to ensure you have what your car needs!!

Story Told Date 11-11-2014

Name

Thelma Dunn Hansen

Business Name

Impression 5 Science Museum

City

Lansing

MI

Celebrated Service Story

Over the years I brought my grandchildren, now I am bringing my great grandchildren to the Impression 5 Science Museum in Lansing, Michigan. It has been a great place to entertain children as well as an exceptional education opportunity.

Story Told Date 11-11-2014

Name

Thelma Dunn Hansen

Business Name

Impresession 5 Science Museum

City

Lansing,

MI

Celebrated Service Story

I brought grand children over the years and now I am bringing great-grand children. Impression 5 Science Museum in Lansing has been has been an interesting place to entertain children as well as an exceptional educational exposure.

Story Told Date 11-11-2014

Name

KF

Business Name

Impression 5

City

Lansing

MI

Celebrated Service Story

I have enjoyed taking my children and now my grandchildren there. They hurry to all the interactive activities. Each year they add better things. We are glad that they are in Lansing!

Story Told Date 11-11-2014

Name

chase Coke

Business Name

Kruise Orthodontist

City

kentwood

MI

Celebrated Service Story

The best orthodontist on town!!!! My son loves going and enjoys every visit. Very friendly each and every time. 150% would nevermore go any where Elyse!!!!! Always on time if not sooner. 100% PLEASED!! Jen coke

Story Told Date 11-11-2014

Name

Kim hunt

Business Name

wolfgangs

City

Grand Rapids

MI

Celebrated Service Story

Wow where do I start I met my soul mate in this AMAZING restaurant over an order of bacon!!! I've worked for Wolfgang's for over five years, I love this place not only for my job that I love, but for my second family that I get to share my life with!!! awesome people come in, many are regulars that we get to know well!!! The food oh my where to start we have some very unique items on the menu, the Jerk chicken is to DIE for you get the sweet and the heat all in one dish!!!! Then the bread lady I think I died and gone to HEAVEN if you love peanut butter you must try it banana bread cooked liked French toast with bananas sliced on top with powdered sugar on top BEAUTIFUL right!!!! Then a side of PEANUT BUTTER life doesn't get better than this!!! ?????? Just to name my two favorites. What Wolfgangs has is really special, I'm proud to work here and serve my people great food!!! See you in the A.m. ??

Story Told Date 11-10-2014

Name

Mary

Business Name

Hair Inovations and Day Spa

City

Coloma

MI

Celebrated Service Story

For over thirty years and several different hair styles , I've never had a bad hair day. The atmoshere is calming and professional. They listen and give caring service to all their costomers.They have a full range of services and excellent products.I would recommend them for any age and need.

Story Told Date 11-10-2014

Name

Rachel Knofsky

Business Name

Outshiners

City

Charlotte

MI

Celebrated Service Story

Every time I have been there everyone is always polite and greets you and they always do a great job on your car! :)

Story Told Date 11-10-2014

Name

Stephanie

Business Name

applebees

City

mt pleasant

MI

Celebrated Service Story

love them

Story Told Date 11-10-2014

Name

Tonya Lee

Business Name

Outshiner Quick Lube and car wash

City

Charlotte

MI

Celebrated Service Story

Fast and friendly service. Told me everything I needed to know about my vehicle. Would highly recommend Outshiner to all my family and friends. Excellent customer service!!

Story Told Date 11-10-2014

Name

M.S.B

Business Name

GreenTree Cooperative Grocery

City

Mount Pleasant

MI

Celebrated Service Story

Hidden away from the busier downtown Mount Peasant, lives GreenTree cooperative Grocery and it's been there for 40 odd years. It may not have the selections of Meijer and the prices of Walmart, but GreenTree has what matters. The staff is incredibly knowledgable and can help you find whatever you need whether it be gluten free, dairy free, allergen free, and more. The products are chosen carefully with no artificial colors, preservative, and other questionable ingredients. They have a massive amount of organic items too! Plus local produce, supplements and vitamins for everyone, and so much more. I always have friendly service with a smile. They remember my name each and every time. And best of all, they listen to what I'm saying, what I'm looking for, what I really what. The staff and managers are above and beyond wonderful every single day. If you've never been, Franklin and Mosher - you won't be disappointed.

Story Told Date 11-10-2014

Name

Amada Lopez

Business Name

Volz Family Chiropractic

City

Lansing

MI

Celebrated Service Story

I have been going to see Volz Family Chiropractic consistently for a little over a year now and have always been greeted with such friendliness every time I walk through the door, but what was surprising to me and everyone I tell this to, is the above and beyond extended care I received when Dr. Volz offered and went out of her way to come to my house to do a personal visit and adjustment on my new born baby girl just a couple of days after she was born because I was a little worried about her shoulder getting caught while being born. I have never heard of a chiropractor making a home visit with out expensive fees but not only was it complimentary, she made the trip to my house while being off on her own time while she was getting her family ready to go to Florida on a family trip! The fact that she put the chaos of packing her family up for their trip on hold to come to my house to visit me and my baby and adjust her meant the world to me that Dr. Volz took the time out of her extremely busy day! I will always remember her generosity and care for me and my family, she and her entire office are awesome people!!

Story Told Date 11-10-2014

Name

Mary Wright

Business Name

lakeside Emporium

City

Muskegon

MI

Celebrated Service Story

I'm so glad I found this candy store it's reminds me of the days I'd walk home from school we had our candy store near buy. I miss those days but I can always go the Lakeside and be greeted with smiles and help from the employees there. You can find your favorite candies and more there

Story Told Date 11-10-2014

Name

Eileen vanhall

Business Name

Lakeside emporium

City

Muskegon

MI

Celebrated Service Story

Great Lakeside location to satisfy a sweet craving when going to or from the beach. Near the Lake Express dock. Delicious fudge! Friendly staff. Love this store!

Story Told Date 11-09-2014

Name

Eileen & Larry vanhall

Business Name

Getty street grill

City

Muskegon

MI

Celebrated Service Story

We love enjoying breakfast at Getty street grill. Delicious food prepared the way you like it and generous portions. Friendly owner and staff. Your coffee cup never goes empty!

Story Told Date 11-09-2014

Name

Sandy sirianni

Business Name

Bellabay realty

City

muskegon

MI

Celebrated Service Story

Teddy Spaghetti's. Always great food. Our teenagers love to come here with us.

Story Told Date 11-09-2014

Name

Rebecca Beach

Business Name

Galley Grill

City

Stevensville

MI

Celebrated Service Story

We love to have breakfast at Galley Grill in Stevensville. We haven't been there for several months because my son had lost his job & we couldn't afford to go out to eat. He now has a job, & we were excited to be able to enjoy our favorite breakfast spot. The renovations since we were last there are fabulous! It's so much brighter, more cheery & inviting, & comfortable. The food was as good & plentiful as always! This place most certainly deserves an award for excellence in service, taste, & decor!

Story Told Date 11-08-2014

Name

Dawn Baird

Business Name

Crows Nest

City

Kalamazoo

MI

Celebrated Service Story

This place has excellent service and the food is beyond compare. It definitely deserves an award in my book.

Story Told Date 11-08-2014

Name

Laura Hoekstra

Business Name

Tammingas Garage

City

Grand Rapids

MI

Celebrated Service Story

When a dealer told me to get a replacement part for $145.00 I checked it out with Tammingas and they discovered the dealer had conjured a part that did not exist for my car.

Story Told Date 11-08-2014

Name

Jim

Business Name

Family & Pediatric Eyecare

City

Grand Rapids

MI

Celebrated Service Story

Always have had a great experience when dealing with Family & Pediatric Eyecare. Have been getting glasses there every year five years in a row now. Staff is friendly and very helpful. Normally, I just go in and Kim helps me with my frame selection. We pick out one or two frames that I like...then she goes above and beyond to look through her vendor catalogs to find me additional pairs. A couple days later I get a phone call and come back to 5 to 10 additional frames to choose from. They work well with my insurance and treat me like a person, not just a customer. Will always go back and refer to all my friends and family.

Story Told Date 11-08-2014

Name

susie mae (gephart) hayes

Business Name

the jeffery richard dalon

City

grand rapids

MI

Celebrated Service Story

I have had so much loss & pain in the last six years. I have gone to this salon and fealt so relaxed and pampered from the reception personnel, my stylist,also an introduction from the owner. I love Aveda products, hair & skin. I look forward to my Aveda tea,the wonderful defused lighting & quiet shampoo experience. Not to mention the scalp massage therapy with special oils prior to. I usually have a blowout & flatiron style that lasts one week. This has been great as I have injured my back & cannot bend to do this at home.i have actually cried while at the salon & it was not a big deal to explain because they know my story. I really want you all to know how much its meant to me. Plus my hair always has been fabulous. I have recently been married to a wonderful man in my life. We are beginning our happily ever after. By the way my hair looked beautiful at our wedding. My journey continues & I look forward to seeing all of you again at my next appointment at the Jeffery Richard salon.

Story Told Date 11-08-2014

Name

Ron Morin

Business Name

Coney Land

City

Muskegon

MI

Celebrated Service Story

I am the owner of Coney Land. We strive extremely hard everyday to provide outstanding customer service. We would love to have an opportunity to be recognized for it. Thank you. :)

Story Told Date 11-08-2014

Name

Patty Reed

Business Name

Hair Innovations and Day Spa

City

Coloma,

MI

Celebrated Service Story

If you want to feel good about yourself, after being totally pampered by this salon, you need to try these hair stylists. I have been very pleased with my stylist and new hair cut. Everyone is very upbeat and pleasant. My stylist will change my color and style anytime I come in and feel like something new. I like that flexibility in a stylist. If that style may not be right for me, she very politely advises me and she modifies the style to fit my face, etc. I love this place.

Story Told Date 11-08-2014

Name

Linda Smoke

Business Name

The Diner

City

Mt. Pleasant

MI

Celebrated Service Story

A group of friends and I having been eating breakfast on Saturdays at The Diner for many years. The food is excellent and the waitresses are some of the best I have ever had anywhere. We are usually waited on by Jennifer. She is friendly and very efficient. Our food is always served promptly and it comes out piping hot.

Story Told Date 11-08-2014

Name

Robert Subrizi

Business Name

The Record Lounge

City

Williamston

MI

Celebrated Service Story

The very best in customer service. Heather and crew are always willing to help with questions or special orders. Way to go The Record lounge.

Story Told Date 11-07-2014

Name

Denise Simmons

Business Name

Goobers Bakery

City

Muskegon

MI

Celebrated Service Story

I am a satisfied customer of Goobers Bakery.Not only does Goober serve delicious baked goods they show great customer service. They are also known for giving back to the community, which I am a proud recipient. " Team Goobers" Yeah!!.

Story Told Date 11-07-2014

Name

D J Heaton

Business Name

Crows Nest

City

Kalamazoo

MI

Celebrated Service Story

Crow's Nest represents all we look for in an enterprise. Venue is a restoration and rededication to new use of an old structure. Consistently terrific value for dollars spent in serving creative delicious food...w/service of equal character.

Story Told Date 11-06-2014

Name

MonaLisa scott

Business Name

Pixie

City

shepherd

MI

Celebrated Service Story

I love the pixie they are the friendly its people every time I go there never had a bad one yet and the food is great and service to all is great the blonde manger is always going the extra mile to speak and smile at everyone really refreshing to have that these days they could teach some of the other places how to treat customers love you all Mona Lisa scott

Story Told Date 11-06-2014

Name

Judy Morey

Business Name

Red Mango

City

Kalamazoo

MI

Celebrated Service Story

We live in Battle Creek, but drive to Kalamazoo for Red Mango!! Love this place…especially 'The Red Velvet flavor"!!! We need one in Battle Creek!! Very nice workers..pleasant & friendly..always a big help!!

Story Told Date 11-06-2014

Name

diane clark

Business Name

Galley Grill

City

Stevensville

MI

Celebrated Service Story

A great place to eat. You get a lot of food for the price, and it's good! Everyone that works there is really nice.

Story Told Date 11-05-2014

Name

Jeanne hare

Business Name

Burlingame dairy dip

City

wyoming

MI

Celebrated Service Story

The dairy dip is a great place in our community where folks gather all summer. The staff is friendly even when the lines are long and Tom is a great owner

Story Told Date 11-04-2014

Name

Bonnie

Business Name

The Cabin

City

Mt.Pleasant

MI

Celebrated Service Story

BEST PIZZA IN THE STATE CLEAN PLACE THE BEST WAITRESSES AROUND KARAOKE ON SATURDAY NIGHTS IS THE BEST...LOVE WATCHING BILLY

Story Told Date 11-04-2014

Name

Lois Buckner

Business Name

Handsome Henrys

City

Grand Haven

MI

Celebrated Service Story

The owner of Handsome Henry is my grand son and the best cook in the entire family . He gets my vote.

Story Told Date 11-04-2014

Name

Steve H

Business Name

Pixie

City

Mount Pleasant

MI

Celebrated Service Story

LOVE, LOVE, LOVE this place! It is so fun and the people here make it the best. The employees interact with us and have fun! A girl named Rachel and her manager Terri made it so fun for us when we visited for dinner. I can honestly say I never thought we'd have that much fun! We will be back for the great food, fun spirited staff, and great music too!

Story Told Date 11-04-2014

Name

Gloria

Business Name

Life Leadersjip

City

Sullivan

WI

Celebrated Service Story

A friend I was visiting this summer took me there for lunch and it was fantastic! The food was excellent and a nice variety to choose from. The service was very, very good. Friendly, checked frequently to see how we were doing. It was also busy which to me indicates they are an excellent place to eat.

Story Told Date 11-04-2014

Name

Julie Kipta

Business Name

Bigby's

City

St. Joe

MI

Celebrated Service Story

Great coffee. Great staff & a cool atmosphere. The owner is an awesome man whom is a great humanitarian & never would neglect a moment to help someone

Story Told Date 11-04-2014

Name

Chari Simons

Business Name

Dutton General Store

City

Dutton

MI

Celebrated Service Story

Hi, my name is Chari Simons, I have been working part time for Kathy Warner owner of Dutton General Store for about 5 years. Kathy is always finding ways to give back every time someone comes into the store looking for donations for schools, business's , illness, deaths, she is right there to give in anyway she can. She works harder then anyone I know, Kathy also has a couple grand kids , one in which has been in and out of the hospital :( as for her employes , she makes each of us feel important and needed, she recognizes our strong points and focuses in on them. And most of all, when a customer walks in the door they are greeted high a very big HELLO and WELCOME!! She is loved by all!! I really do not believe I have ever seen her without a smile on her face, she and the store is an amazing place to be!!! I know Kathy would love a new sign for our store the one we have has been there forever!!! You see she has been the owner for 33 years, we tried to win a voting once in the Dutton township, however someone else in need won that one :( Please pick Dutton General Store to be the winner!!!!! They really do deserve it !!!! Thanks for reading

Story Told Date 11-04-2014

Name

Bill freeland

Business Name

Pete Jorgensen Real Estate

City

St. Joseph

MI

Celebrated Service Story

This note from John caused me to contemplate the essence of hard work and dedication necessary to succeed on a long term basis as an independent small business in America. The Hair Salon business is probably not the first to mind in the hard work category unless you consider standing in the same footprint for 40 years while bringing a smile to the face of customers that they take home and review in the mirror. Fran is that hardworking smile maker.

Story Told Date 11-04-2014

Name

Emiy

Business Name

Harding's Friendly Market

City

Portage

MI

Celebrated Service Story

The store manager is always helpful and friendly. Many of the store employees are friendly as well. It's nice to have a local store so close and customer oriented.

Story Told Date 11-03-2014

Name

shirley Elizardo

Business Name

Wesco gas station and convience store

City

Adrian

MI

Celebrated Service Story

My daughter goes there every day at least once a day for her fountain pop and she's been doing that for 16 years.so she knows a lot about what the store has and don't have .but she just asks Dennis and he makes it right for her.she said there always nice and helpful.

Story Told Date 11-03-2014

Name

Doug Lavigne

Business Name

Wesco gas station and convience store

City

Adrian

MI

Celebrated Service Story

My story is that they are open 365 days a year.I go there once a day for my wife to get her fountain pop.cause believe me when they was updated the fountian pops hoses ect...we was to upset cause this is the place we go to.and Dennis is a great man its amazing how he can count your change back before the machine can tell him.its just a really nice place u get to know them by name.and lookforward to seeing the faces of the ppl you are use to!!!

Story Told Date 11-03-2014

Name

sheri LaVigne

Business Name

Wesco gas station and convience store

City

Adrian

MI

Celebrated Service Story

I go to wesco every day of the year for my Dr.pepper fountian pop and when I do get gas I go there to .cause thery there 365 days a year and the people that work there are great I like Dennis the best he's so nice and always helpful and he can tell ya how much change your gonna get back before the machine tell him.He's great at his job.plus the blond lady in there is great too.they all are and with my rewards awhile back I got my gas for about 2.00a gallon I was so happy.

Story Told Date 11-03-2014

Name

Dave Fischer

Business Name

Mobile Grooming

City

Clinton Twp

MI

Celebrated Service Story

I have had dealings with Wagon Tails Pet Resort twice in the past year and both times they have been way above my expectations. Both the owner and employees are to be congratulated on the way they conduct business. They are being highly recommended by me.

Story Told Date 11-03-2014

Name

Teresa Keehbauch

Business Name

customer

City

Mt. Pleasant

MI

Celebrated Service Story

The best breakfast burrito!!! Great friendly service!!

Story Told Date 11-03-2014

Name

Robert

Business Name

Crow's Nest

City

Kalamazoo

MI

Celebrated Service Story

Crow's Nest does a great breakfast every time I go in. Fresh food and frienly service. Highly recommend them to all.

Story Told Date 11-03-2014

Name

Carolyn Madden

Business Name

Lakeside Emporium

City

Muskegon

MI

Celebrated Service Story

This is one of our grandchildren's favorite stops when they are visiting in the summer. Lakeside Emporium creates beautiful gift boxes and ships to everyone on my elderly mother's Christmas list - effort free and loved by all who receive them!

Story Told Date 11-03-2014

Name

Dorris zwart

Business Name

Getty street gril

City

muskegon

MI

Celebrated Service Story

Friendly service good food, always feel welcomed

Story Told Date 11-02-2014

Name

edwin zallman

Business Name

Getty street grill

City

muskegon

MI

Celebrated Service Story

Good food and great service and great portion size.just a great place too eat!

Story Told Date 11-02-2014

Name

Mark & Jamie Whitledge

Business Name

The Crow's Nest

City

Kalamazoo

MI

Celebrated Service Story

When we slide into our chairs at The Crow's Nest in Kalamazoo, we get a warm,fuzzy feeling. The staff is always extremely friendly and attentive. They get to know their customers as opposed to "just waiting" on them. They really should win this award!

Story Told Date 11-02-2014

Name

Amy Heyduck

Business Name

KALSEE Credit Union

City

Kalamazoo

MI

Celebrated Service Story

I highly recommend KALSEE Credit Union. They do so much not only their members, but for the whole community. One example I would like to share is the fund raiser KALSEE did this year to raise money to purchase bullet proof vests for the K-9 police officer's dog partners. Not only did they raise money to purchase all the dogs brand new, light weight vests, but the set a Guiness Book world record. There staff is so friendly and helpful. It is obviously they truly care about their members and the people of Kalamazoo. This is only one example of how the credit union has gone above and beyond, are there are many more.

Story Told Date 11-01-2014

Name

GERALD R. WATSON

Business Name

NORTHWOODS PET CARE CENTER

City

MT. PLEASANT

MI

Celebrated Service Story

THEY DO A GOOD JOB TAKING CARE OF MY 12 CATS.

Story Told Date 11-01-2014

Name

Pat Rebollar

Business Name

lanterns

City

Grand Rapids

MI

Celebrated Service Story

I discovered Lanterns at ArtPrize last month. They had the most unique yarn bombed bike outside the shop, and I was fascinated. The owner, Steve, is such a friendly guy, and the baristas are all knowledgable about coffee, and engaging. Thanks for being a great neighborhood coffee shop!!! Pat Rebollar

Story Told Date 11-01-2014

Name

Charlie &Vernita Miller

Business Name

Mr B's. Muskegon

City

Ashley

IN

Celebrated Service Story

We are so familiar with the old Mr.B' s and now the new one. They are very friendly,an it is very homey.They give you a plate full of good food. You come out very satisfied.Best place to have a Great Breakfasts

Story Told Date 10-31-2014

Name

Anthea Green

Business Name

Wolfgangs

City

Grand Rapids

MI

Celebrated Service Story

You can get eggs anywhere. But you can't get the atmosphere, unique menu items and incredible staff just anywhere. You can only get those things at Wolfgang's. Many restaurants perfect an item, then rest on their laurels, satisfied that they "have arrived." But at Wolfgang's, they are constantly changing things, improving and doing whatever they can to make your dining experience better. Whenever I'm in Grand Rapids, I go to Wolfgang's!

Story Told Date 10-31-2014

Name

Sue Park

Business Name

Wolfgangs

City

Grand Rapids

MI

Celebrated Service Story

All the staff here is so great and just when you think they can't get any better, they opened their doors last night and fed 200 foster families for free. The staff all donated their time for a great cause. Way to go Wolfgang's.

Story Told Date 10-31-2014

Name

Phil Bachinski

Business Name

Teddys Spaghetti

City

Fruitport Township

MI

Celebrated Service Story

Friendly, super friendly service. Always accomodating. Love the great prices and the buy one get one spaghetti on Mondays. There staff and cooks, go above and beyond. to make you want to come back. Highly recommend there business

Story Told Date 10-31-2014

Name

Phil Bachinski

Business Name

Goobers Bakery

City

Muskegon

MI

Celebrated Service Story

Im new to the area, so always impressed with Helpful, friendly, service. Great bakery items, and great prices. I will always go back, because I love sweets and highly recommend there Bakery items

Story Told Date 10-31-2014

Name

Tom Peterson

Business Name

GOMERY

City

Muskegon

MI

Celebrated Service Story

Have been bringing my cars and trucks to GOMERY FOR YEARS. Top notch service and fixed right the first time. Completely trust GOMERY every time.

Story Told Date 10-31-2014

Name

thomas james

Business Name

handsome henrys

City

;muskegoon

MI

Celebrated Service Story

we stop in to handsome henrys once or twice a week. we order wine and lunch from our favorite bartender, joanie. great fod , great service and conversation.

Story Told Date 10-31-2014

Name

Mark Matzke

Business Name

Galley Grill

City

St. Joseph/Stevensville

MI

Celebrated Service Story

Our group contains a bunch of retired teachers. We meet every Friday. For the last few years, we have met at Galley Grill. Kate meets us every Friday with a big smile and hot coffee! The service is great, the food is hot & very good, and they offer a "senior Menu" which is so important for all Seniors!! Come & join us, we handle most every topic!

Story Told Date 10-31-2014

Name

Krissy

Business Name

Cafe Mosaic

City

Benton Harbor

MI

Celebrated Service Story

This little gem has the best coffee in Southwest Michigan, not to mention the yummy sandwiches! The best part of this place is all the smiling faces you see when you are greeted walking through the door. Every single dollar spent there is being used for job training skills locally. People that would otherwise not be employable due to lack of education are given jobs here.

Story Told Date 10-31-2014

Name

Jennifer Herbert

Business Name

E-Cig outlet

City

muskegon

MI

Celebrated Service Story

Great place to work and shop! They got me off cigarettes and the service is great!

Story Told Date 10-31-2014

Name

Brian Dewey

Business Name

Vredevoogd Heating and Cooling

City

Grand Rapids

MI

Celebrated Service Story

I had great service from the time I called for the appointment till the time Scott and Keith taught me how to use my new system. It only took three days(from the time I called) for a complete upgraded system to be installed. I am a in home service tech in a very different field, this is how I hope my clients feel when I leave. Thanks again Vredevoogd Team!! Sincerely, Brian Dewey

Story Told Date 10-30-2014

Name

Gidget Gluch

Business Name

Mitchell's gourmet deli & market

City

shepherd

MI

Celebrated Service Story

Mitchell's has become a staple to our community, there business offers so many great items and always. provide excellent service. We are pleased to have them in our village and hope to have them for years to come. There pizza is the best for miles around.

Story Told Date 10-30-2014

Name

Dan & Therese Domanchuk

Business Name

Teddy Spaghettis

City

Muskegon

MI

Celebrated Service Story

Teddy Spaghettis is the Best Authentic Italian Restaurants anywhere. The food is outstanding. The employees are polite, friendly and very helpful. Ted Cerniglia is the owner of Teddy Spaghettis. Ted is a class act, great person and makes sure your experience at his restaurant is the best. The Cerniglia family are wonderful people. We love supporting them. People you need to check out Teddy Spaghettis if you have not. Its the best Italian Food you will experience. Big Food portions for the price. The decor layout inside is wonderful. Clean, comfortable setting.

Story Told Date 10-30-2014

Name

Cas

Business Name

Grab-a-Cab LLC

City

Mt. Pleasant

MI

Celebrated Service Story

Whenever I need a ride. I will always call Kim. She is the best cab service EVER! It's always clean and smells nice. She cares about me and all of my friends even when we're being stupid. Also she will return things if you forgot them in her cab. Unlike most of the cab services here. I left my wallet and she drove it to my apartment and got it back to me. I really appreciate Grab-a-Cab and I think it deserves to win!

Story Told Date 10-30-2014

Name

dennis rorick

Business Name

hardings market

City

portage

MI

Celebrated Service Story

i get a warm and friendly feeling everytime i enter and leave the store the employees are very caring and helpful the service is great and the saving are fantastic it is a gret place to shop

Story Told Date 10-30-2014

Name

Chloe

Business Name

Conscious Collective

City

Viening-Butler

MI

Celebrated Service Story

Every time I go in to Conscious Collective, I'm met with the most warm, friendly, welcoming atmosphere! Katrin and Erin are so kind and have such positive attitudes, and the store's overall energy reflects that. When I'm looking for something specific, they are always happy to make suggestions and spend some time brainstorming with me, and when I'm just looking around, they're very much available to give advice when I need.

Story Told Date 10-30-2014

Name

Kathlean Liggett

Business Name

Hardings

City

vicksburg

MI

Celebrated Service Story

Hardings in Osthemo is a wonderful place to work and all the nice customers that come in your shop there.

Story Told Date 10-30-2014

Name

Kim Deaton

Business Name

kitten flower boutique

City

grand rapids

MI

Celebrated Service Story

I went to Kitten Flower Boutique for a piercing and Zack, Kaitlin and Ashley were amazing! So professional and knowledgeable. My piercings healed well and I got some fabulous jewelry too. I would not think if going elsewhere for piercings!

Story Told Date 10-29-2014

Name

Mel Hesselink

Business Name

Getty Street Grill

City

Muskegon

MI

Celebrated Service Story

From the time Ron and Collin Veihl bought the Getty Street Grill, 15 years ago I have received a "welcome" greeting when I walked in and a "thanks for coming in" when leaving. Everyone receives EXCEPTIONAL SERVICE and GREAT FOOD and generous portions. I have been eating here daily for lunch as I said for 15 years and still look forward to it each and every day. The Getty Street Grill is a "MUST" go to place if you want to leave full and happy for a very reasonable price.

Story Told Date 10-29-2014

Name

Helen Luce

Business Name

Vredevoogd Heating and Cooling

City

Grand Rapids

MI

Celebrated Service Story

Vredevoogd Heating and Cooling Deserve this award. They have gone far beyond in their superior service to me, and I would like them to know how I feel. At about the time when My furnace had a crack in the flu I needed a new furnace after 16 years. They provided me with 4-portable space heaters to stay warm in the winter, and were able to Finance a new furnace and get it installed within 3-4 business days. They made a cold, and desperate situation.... into a warm and cozy place. They reminded of the belief: to treat your neighbors as you would want to be treated; and for that I want to say, Thank YOU!! Sincerely, Helen Luce

Story Told Date 10-29-2014

Name

T

Business Name

Jeffrey Richard Salon

City

Grand Rapids

MI

Celebrated Service Story

GO SEE BRE!!! She is a great stylist. Will definitely be back again to Jeffrey Richard Salon. Best service in West Michigan.

Story Told Date 10-29-2014

Name

Lukas Evans

Business Name

Sweetspot Disc Golf

City

Whitehall

MI

Celebrated Service Story

The best store around. Great servie!!!

Story Told Date 10-29-2014

Name

Hope Mills

Business Name

The conscious collective consignment

City

Grand Rapids

MI

Celebrated Service Story

This is such an amazing consignment store & I frequent many! The owners are so friendly , down to earth & are willing to give an honest opinion on style & home decor! The local vendors pieces are so unique and add that special flare! It's so nice & convenient to bring your items in to consign & you don't need an appointment!

Story Told Date 10-29-2014

Name

Beth & Tim Flory

Business Name

Vredevoogd Heating & Cooling

City

Ada

MI

Celebrated Service Story

Our furnace broke Christmas Eve 2013, a very cold winter in MI. My husband called Vredevoogd Heating & Cooling on Christmas Eve and left a message, we expected a call on 12/26. On CHRISTMAS DAY we received a call and a technician put a new furnace in on the 26th. We were very happy and much warmer!

Story Told Date 10-29-2014

Name

Beverly McDonald

Business Name

AutoMasters

City

Grand Rapids

MI

Celebrated Service Story

I moved to GR 16 years ago and needed to find an auto mechanics shop where I would receive excellent service and not be taken advantage of. Auto Masters has been all that I hoped for and more. I recommend their shop to all my female friends (and guys, too) needing a garage they can trust to give quality work at a fair price.

Story Told Date 10-29-2014

Name

Suzanne Anderson

Business Name

Barn Door

City

Mt. Pleasant

MI

Celebrated Service Story

I found them on Yelp wen I recently visited the casino. They are a bit of a drive from town, but well worth it! The owner waited on us that night and, although they were slammed, she took the time to make us feel like a regular. Great beer choices; lots of michigan beers! And amazing food!

Story Told Date 10-29-2014

Name

Connie Cochenour

Business Name

Vredevoogd heating and cooling

City

Grand Rapids

MI

Celebrated Service Story

I have been with this company for years and they have to be the most respected people I have ever meet.. They are so perfessional and they make you family.. Because anyone who cares this much about there custmers and there well being has to be family... Every time they come I have fresh cookies for the service men.. I would not trade them for no one else...They are the Best.!!!!!

Story Told Date 10-29-2014

Name

Elizabeth Manning

Business Name

Volz Family Chiropractic

City

Lansing

MI

Celebrated Service Story

Dr. Volz is passionate about the importance and benefits of Chiropractic care. She loves her patients and wants to help care for them. Every year she goes out of her way to do special things, like a movie at Celebration Cinemas for the kids and a Halloween party, for her patients. On a personal note, one Saturday I injured my neck causing an enormous amount of pain. After waiting a few hours I couldn't take the pain any longer so I call Dr. Volz. She stopped what she had going on with her personal life and met me at her office. Dr. Volz with her skills went ABOVE an BEYOND the call of duty and helped me with my messed up neck. You rock Dr. Volz!!

Story Told Date 10-29-2014

Name

Karen Krieger

Business Name

Volz Family Chiropractic

City

Portland

MI

Celebrated Service Story

This is my Chiropractor and Hero! She has saved me from potential surgery at the base of my brain. I have Trigeminal Neuralgia (http://www.mayoclinic.org/…/…/basics/definition/con-20043802) which medication was not helping at all. The pain was excruciating and dilating. After learning that some cases of TN can be treated through chiropractic adjustments my daughter Cindy Wright suggested Volz Family Chiropractic. I am now pain free without medication and surgery! I am so grateful for what they have done for me that I cannot sing their praises loud enough or often enough. Volz Family Chiropractic you have my vote!

Story Told Date 10-29-2014

Name

William Brumit

Business Name

Vredevoogd

City

Grandville

MI

Celebrated Service Story

I love their service, they always do it right the first time. They never leave a mess. Have a great service plan. Very friendly people to deal with. I will be a customer forever.

Story Told Date 10-29-2014

Name

Randal Dame

Business Name

Wesco

City

Muskegon

MI

Celebrated Service Story

I would like to thank Wesco for providing me with the best service possible every time I come into their stores. It does not matter which one I visit they are always cheerful and smiling at the customers and giving great service. They also have plenty of people on to make the service much more appreciated by not having to wait in long lines like other gas stations or businesses.Cashiers always remind me of my rewards card to use it and keep me smiling. I will keep coming back because of the smiles, service and courtesy of the employees. Thank You!

Story Told Date 10-29-2014

Name

Jessica mox

Business Name

Nothwoods pet care center

City

Mount pleasant

MI

Celebrated Service Story

Always willing to answer the most minimal questions. The staff all work in concert to provide caring support of pet family members. They all appreciate that our pets are family members to us.

Story Told Date 10-28-2014

Name

Linda Brauker

Business Name

Wag n Tails Pet Resort

City

LANSING

MI

Celebrated Service Story

I have boarded my pets here in the past and recently had one of my dogs groomed here. I didn't realize they were a grooming salon as well until I was about to try a new groomer closer to home. That one didn't pan out. Upon googling pet groomers, I came across Wag n Tails. They got me right in for an early appt. that day and did a phenomenal job. Thank you goes out to them for their fantastic service!

Story Told Date 10-21-2014

Name

Aaron Elias

Business Name

Bound for Freedom

City

Stevensville

MI

Celebrated Service Story

Bound for Freedom Is a wonderful little store in Downtown St.JOE that is making a huge impact on the community and the World. A large percentage of the revenue generated from the products sold at their shop goes to helping people get out of everything from extreme poverty to human trafficking. Places all over the world including our own city of Detroit. Its run by a wonderful husband and wife Duo who not only run the store but are leaders in a local Youth Group.

Story Told Date 10-20-2014

Name

Patricia Strefling

Business Name

Patricia Strefling, Author

City

Niles

MI

Celebrated Service Story

I found about about Bound For Freedom at a local meeting about Sexual Trafficking in our County. Made my first visit, took three of my books that covered this issue via fictional story and donated to sell for profit. I love this store already. Finally someone in our area is working hard, paying rent and using their lives to help others. Don't you know I'm telling my friends. And plan to donate more books to help them help others. That takes commitment! And I'm grateful they are doing what they do.We need more stores like this!

Story Told Date 10-19-2014

Name

Emma Bruin

Business Name

N/A

City

Benton Harbor

MI

Celebrated Service Story

I have been coming to Dr.Kaseworm for over twenty years. I always tell others that Professional Hearing Services offers excellent care when it comes to hearing loss.The staff is very professional and helpful.

Story Told Date 10-16-2014

Name

Waneta Harris

Business Name

Professional Hearing Services

City

St. Joseph

MI

Celebrated Service Story

Best services I've seen anywhere.

Story Told Date 10-08-2014

Name

Dr. Theadore (Ted) J. Chamberlain

Business Name

Professional Hearing Services

City

St. Joseph

MI

Celebrated Service Story

Whenever I encounter someone with hearing difficulties, I always ask if they have been to see Dr. Gyl Kaseworm. If not, I tell them they may find "help" for less money (THE REST), but they'll be sorry if they don't contact THE BEST----which is, of course, Professional Hearing Services! I have rarely encountered a company which offers better products and/or better service; and, it's all done with a flair: smiles, coffee, decor, cookies! Plus, there's even a "missionary" spirit for helping others both abroad and at home. Our community is better because of Gyl and her excellent colleagues--even David! If this organization does not deserve the Celebrated Service Award, I have no idea which one would.

Story Told Date 10-01-2014

Name

Julie Ridenour

Business Name

Professional hearing services

City

Saint Joseph

MI

Celebrated Service Story

This place cares about me! Coffee cookies and popcorn all the time! Free hearing aid batteries, loaner aids if necessary, and a cheerful and helpful staff! Dr Jyl and team rock!

Story Told Date 09-30-2014

Name

John Phillips

Business Name

retired

City

coloma

MI

Celebrated Service Story

My hearing aid wasn't fulffilling my needs. Professional Hearing in St. Joseph,MI's Dr Terry mcilvane, and senior support Persian, Cindy, suggested Starkey Halo controlled and adjusted with iPhone/iPodtouch. I tried them and was amazed at the increase in clarity and overall hearing. I ordered them at a very competive price and am pleased at my ability and desire to be a part of the crowd, and understanding the conversation! Cindy was seriously involved on several situations involving connectivity with the iPod Touch controller. Her knowledge is wide and deep. She reacted urgently, as she inherently understood, my needs. Thank you, Cindy, and Dr. Terry. Fresh cookies daily made by a staff member. All is right here; give them a try. John

Story Told Date 09-27-2014

Name

L.A.Pearson

Business Name

Professional Hearing Services

City

Bloomingdale

MI

Celebrated Service Story

I came into Professional Hearing Services for my first "hearing test". I knew my hearing was not what it should be. I was constantly asking people to repeat themselves in our conversations. Tony Meyer evaluated my hearing needs and was patient and put me at ease. He is very knowledgeable . My aids fit well and are comfortable and I can Hear! The staff could not be more friendly and helpful. The whole office areas are so relaxing and don't have that "sterile" atmosphere.Very Pleasant ! I am very glad I choose Professional Hearing Services and would recommend them to family and friends.

Story Told Date 09-24-2014

Name

Reginold A. Eighme

Business Name

Retired

City

Berrien Springs

MI

Celebrated Service Story

Professional Hearing Services is what the name implies. Very professional in how they handled my hearing needs. Very friendly, and knowledgeable People. I am very satisfied with how they helped me understand my need for hearing aids, they fit and work well.

Story Told Date 09-23-2014

Name

Rich Sullivan

Business Name

Professional Hearing Services

City

Harbert

MI

Celebrated Service Story

I have had the privilege of being a patient of Dr. Kasewurm for about 20 years. The words in the name of her business says it all: PROFESSIONAL and SERVICES. Dr. Gyl and her staff exemplify what I call a servant's heart and a servant's attitude. When I come in to that office I am treated as if I am an important family member. The attention to detail has always been very professional. In addition, it is also many of the "little things" that they do to go above and beyond. Things like, fresh cookies, beverages, and Dave Kasewurm's "secret" homemade popcorn popped right on location. so great books and magazines throughout the office attesting to the history and beauty of our community in southwest Michigan. Dr Kasewurm is committed to giving back to the community. She and her husband Dave and the staff have given much of their time and resources to organizations such as Harbor Habitat for Humanity and have taken part in missions trips to help fit those less fortunate with hearing aids and hearing tests. Finally, Professional Hearing Services goes above and beyond in helping each patient obtain affordable hearing aids. I am so thankful for their services and I highly recommend them and refere them to my friends and family.

Story Told Date 09-22-2014

Name

Doris Ashley

Business Name

Retired

City

Cassopolis

MI

Celebrated Service Story

I had hearing aids for a few years before going to Professional Hearing, that is when they worked. They have equiptment and knowledge that I had never seen before..I have probably had all of the techs and they are all wonderful..They have kept me hearing well for years..Dr Gyl is also tops. Don't miss their interior decorating. They are all professional and that includes the little dog that you see folling Dr. Gyl around.

Story Told Date 09-13-2014

Name

Marilyn Mann

Business Name

Retired teacher

City

Buchanan

MI

Celebrated Service Story

Whenever I go to Professional Hearing I get quality service in a timely fashion. I went there on Thursday, without an appointment, because I was experiencing a decrease in hearing. I knew it was not the hearing aids as they were working just fine. Dee Dee ran some tests and examined my ears for wax build-up, hearing capability, etc. She was able to rule out many reasons and also could pinpoint what might be the cause which could be allergies. I was grateful for the prompt and courteous service by the staff at Professional Hearing.

Story Told Date 09-13-2014

Name

Lorraine L Ziebart

Business Name

Retired Secretary Nuclear Regulatory Com.

City

St. Joseph

MI

Celebrated Service Story

Because I have one ear that has a very small opening, it was hard to fine the right size for my hearing aid to be put in and to stay in. Dr. Gyl took much time to find the perfect instrument. Gyl and her staff is always willing to help and fix, if necessary the hearing aids that are so important to Seniors. I never have to worry about my hearing aids, because their service is top notch. I highly recommend their staff for this award.

Story Told Date 09-13-2014

Name

Ken Zandarski

Business Name

Professional Hearing Services

City

Benton Harbor

MI

Celebrated Service Story

I want to commend Professional Hearing for their great service. They make you feel like family from the time you walk in the door. I know I can go down to the office whenever I need help with either a cleaning of my hearing aids, batteries, or just to get them checked. The homey enviroment that Dr. Gyl and her staff provide make you almost for get that it's a doctors office. Dr. Gyl is highly proficent in helping you get the best hearing that you can possibly get from hearing aids. I'm in total awe as to how great my hearing aids are, and how Dr. Gyl offers the state of the art hearing aids. Definiately not like Grandpa use to have!

Story Told Date 09-12-2014

Name

Sheri Kesterke

Business Name

Village of Berrien Springs

City

Berrien Springs

MI

Celebrated Service Story

It is a joy and pleasure to go to Professional Hearing Services. The staff have become my friends with their caring attitudes and interest in not only my hearing needs, but my family and personal life. Dr. Gyl has been taking care of my hearing needs for as long as I can remember. She is highly professional and in all these years has never let me down in making sure I can hear to the best of the current industries instruments capacity. If my aides are not working correctly I know I can run into their office and have them checked out immediately, and usually fixed without charge. They make each and every patient comfortable with coffee/tea and snack refreshments. Adorable tables with newspapers and magazines, even a movie or TV are available to keep us comfortable. But most of all, as a municipal clerk where taking minutes and hearing motions is very important, I must be able to hear. Thank goodness I found Dr. Gyl and her staff years ago, after going to other "professionals", I located a business that I can feel at home in, confident that my needs are being taken care of, and never feel like I am not important to them. Thank you to the complete staff at Professional Hearing Service! They definitely deserve to receive the Celebrated Service Award!

Story Told Date 09-12-2014

Name

Bill Johnson

Business Name

Retired Corporate Exec.

City

Saint Joseph

MI

Celebrated Service Story

My visits to Professional Hearing Service always exceed expectations. Highly competent, always professional, genuinely friendly and with truly exquisite customer service. Clearly a "Best in Class" business with multiple national and international recognition awards that more than support my personal admiration of this firm, it's leadership, staff and delightful business model.

Story Told Date 09-12-2014

Name

Sue Spitler

Business Name

Professional Hearing Services

City

Michigan City

IN

Celebrated Service Story

I look forward to going to Professional Hearing Services. Love the friendly staff, the "at-home" comfortable feeling of the office---and of course the selection of coffees/teas, cookies, and popcorn are an added bonus! I've found my visits are handled competently, I've never had to wait for an appointment. My hearing aids have the most updated technology, free checking/cleaning and free batteries are much appreciated. I've recommended Professional Hearing Services to many of my friends.

Story Told Date 09-11-2014

Name

Bob Flippo

Business Name

Retired Info. Systems Supervisor

City

St. Joseph

MI

Celebrated Service Story

After working for 34 years in data processing, I had no idea how bad my hearing was. When I had to turn down the TV all the time and always asking for conversations to be repeated, I knew there was a real problem. From the baseline set by Dr.Gyl shortly after retiring, she identified my problem and provided various instruments until the best ones were prescribed for me. When I've had to go in for cleanings or to make repairs (turns out your not supposed to wear them in the shower) Prof Hearing has cheerfully provided the services I've needed. After all those years in noisy computer rooms and loud manufacturing plants they've been able to save my hearing. It simply makes everyday life more bearable, more normal for me.

Story Told Date 09-11-2014

Name

Marge DuVernnay

Business Name

Retired teacher

City

Coloma

MI

Celebrated Service Story

After living with several aging people who denied their hearing difficulties, I asked my family doctor about my hearing. I was advised to have a ENT test me. I did and was told that Dr. Kasewurn at Professional Hearing would be the place to get fitted with aids. I am thankful for that reccommendation as I found that understanding conversation and lectures much easier with hearing aids. Her office has a very welcoming atmosphere and attention is available whenever I need it.

Story Told Date 09-11-2014

Name

Doug Conran

Business Name

Professonial Hearing Services

City

Benton Harbor

MI

Celebrated Service Story

My hearing loss appears to be hereditary. Both my grandfathers has hearing loss. My dad and all his siblings also had the problem. Unfortunately my son is having problems at age 55. Dr. Kasewurm has been a great help to me in selecting the correct hearing device for my problem. The office staff is very friendly and offer great service including the cookies and coffee, and of course a TV and newspapers for entertainment while waiting for ones appointment.

Story Told Date 09-11-2014

Name

Arlene Conran

Business Name

Professional Hearings Services

City

Benton Harbor

MI

Celebrated Service Story

I was diagnosed with Meniere's Disease with vertigo few years ago. I lost most of the hearing in my left ear and just a little in my right ear. Dr.Kasewurm fit me with hearing aids and now I can hear pretty good. The staff is always very friendly and helpful. They have coffee, cookies, popcorn and movies and all the comforts of home. They supply patients with batteries for their hearing aids. They are truly client oriented and very eligible for the Celebrated Services Award.

Story Told Date 09-11-2014

Name

Bruce Babienco

Business Name

Retired

City

Berrien Springs

MI

Celebrated Service Story

I changed to Dr. Kasewurm's Professional Hearing Services because my previous hearing service were not meeting my needs. I am totally satisfied with Dr. Kasewurm's services and its a joy to go to my appointments. The friendly staff, their ability to care for my hearing needs, the unique office atmosphere,where you can read the daily newspaper, watch a tv program or enjoy cookies and popcorn makes an appointment seem like a visit to a friends home. The best results is now my hearing aids are a blessing as I can clearly hear again and understand what people are saying. I highly recommend their services to anyone who needs to care for their hearing problems. They are trully and fully eligible for the Celebrated Services Award.

Story Told Date 09-11-2014

Name

Larry Kramp

Business Name

Retired

City

St. Joseph

MI

Celebrated Service Story

I worked for 41 years in Metal Stamping. Dr. Gyl told me many times over the years to wear my hearing protection. I was pretty lax at doing that. When I retired two years ago my wife told me to get my hearing checked because I wasn't hearing her most of the time. I had my hearing checked and received aids soon after. The next morning as I was having coffee on the back deck I actually heard the birds singing which hadn't happened in years. It also made my wife happy as she found out I wasn't just ignoring her when she talked. The personal service I get from Professional Hearing is outstanding. All the staff are friendly and greet everyone with smiling faces. It isn't just the cookies why I enjoy going back for checkups.

Story Told Date 09-11-2014

Name

Jerri Mott

Business Name

retired

City

Lawrence

MI

Celebrated Service Story

I knew I had lost a little of my hearing but didn't realize how much till Dr, Kasewurm checked me. I hear everything now! It's actually fun to go for an appointment. The staff is so friendly and helpful, the atmosphere of the office and Dr. Kasewurm is the best. I highly recommend Professional Hearing Services for the Celebrated Service Award.

Story Told Date 09-11-2014

Name

Wilbur Lynam

Business Name

Retired

City

South Haven

MI

Celebrated Service Story

I have been a client of Professional Hearing and Dr. Gyl Kaseworm for more than twenty years. I have seen them advance from a small office outside St. Joseph, MI. to their present beautiful and modern facility. In all those years I have been treated with the greatest care and have always been pleased with the service. After this length of time I feel qualified to recommend Professional Hearing Services for the Celebrated Services Award. Dr. Gyl and all of her personnel are among the finest professionals I have ever met or dealt with.

Story Told Date 09-11-2014

Name

Clarence Mott

Business Name

retired

City

Lawrence

MI

Celebrated Service Story

I could "hear", just not understand. With playing music and being a tanker in the Army, I had lost 50% of my hearing. Dr. Kasewurm fixed that quickly. I had to get used to hearing myself walk, chew my food and things like birds singing. It opened up the world to me again. Dr. Kasewurm and her entire staff are wonderful. It couldn't be a better experience. I endorse Dr. Kasewurm and Professional Hearing Services for the Celebrated Service Award.

Story Told Date 09-11-2014

Name

Patricia Worick

Business Name

Professional Hearing Services

City

St. Joseph

MI

Celebrated Service Story

I began going to Dr. Kasewurm when she was the only audiologist in the area. I have always appreciated her warm personality; her dedication to provide the latest and best for her clients; her wonderful staff. I have always been pleased with the hearing aids I have chosen, and really enjoy my latest ones which work with my Iphone. It is a pleasure to recommend Professional Hearing Services for the Celebrated Services Award. I don't know of any other office where I do business that is as warm, friendly, knowledgeable, and helpful as this one is.

Story Told Date 09-11-2014

Name

Pastor Ron Freier

Business Name

Pastor Ronald Freier

City

St. Joseph

MI

Celebrated Service Story

Ten years ago during my first appointment with Dr. Kasewurm at Professional Hearing my hearing loss was diagnosed at 20%. Immediately Dr. Kasewurm and her staff fitted me with a hearing device that solved the problem, bringing my hearing ability up to speed. Each year testing determined that my hearing ability was becoming less and less until today my hearing loss is at 70%. However, Dr. Kasewurm and her staff continue to bring my hearing ability to a comfortable level. The staff at Professional Hearing has always treated me with efficiency and kindness, solved any immediate problem and sending me home with a smile and warm cookie. I have, and I will continue to recommend Professional Hearing to everyone I know who has a hearing disability. On a scale from one to ten I give Professional Hearing a fifteen for the Celebrated Service Award.

Story Told Date 09-11-2014

Name

Gayle Bassett

Business Name

Dr. Kasewurm Professional Hearing Service

City

Dowagiac

MI

Celebrated Service Story

I began seeing Dr. Kasewurm about 10 years ago. I responded to an ad for testing hearing aids. While I didn't qualify for that, she did find that I was quite deficient in my hearing, especially in my left ear. I wasn't surprised as I had two tubes in that ear growing up and many, many ear infections. Once I began wearing my aid, it was a different world for me! I could hear what people were saying from across the room and found I wasn't saying "sorry" or "what" nearly as much. I still need people to speak TO me, but I catch a lot more than I ever did. I also have an aid for my right ear that I wear on occassion for meetings or in loud, busy locations. I attend a lot of meetings, many of which I am responsible for taking notes. I no longer fear missing information. I also work in a retail job and this is a noisy atmosphere. I now can hear my customers better and I do a lot less requesting they repeat their questions/information. Dr. Kasewurm and her staff are nothing but professional and helpful. They take time to answer all your questions and always get you in to see a technician if you have any problems. They keep up on the latest technology and make sure their patients are aware of what is available that may help them. Dr. Terry is awesome. She spent a lot of one-on-one time with me when fitting me for my last pair to make sure they were set they way I wanted them. Dr. Gyl Kasewurm and her staff are more than deserving of your recognition and award.

Story Told Date 09-11-2014

Name

Dorothy Hildebrand

Business Name

DrKasewurm's Professional Hearing Servicer

City

Berrien Springs

MI

Celebrated Service Story

In the 20 years since I retired from the teaching profession, my ability to hear decreased considerably as I aged. It became hard to participate in a conversation when out to dinner because of the peripheral noise in a restaurant, and it was hard to follow the sermons at church or the speakers at local governmental meetings. It was even hard to understand simple conversations with my family and friends. Lucky for me, I found Dr. Gyl's Professional Hearing Services. Dr. Gyl, Dr. Terry and their entire staff were always on top of the latest technological advances in hearing devices so that my hearing aids could be upgraded to meet my increasing needs for greater hearing assistance. An example would be my present aids which include a remote controller to adjust the volume in any face to face situation, a Mini Mic which is useful for group situations,and a TV feature which allows me to hear TV directly in my ear even if I mute the volume to others. This was a life-saver for me when I was hospitalized for almost three months in 2013-2014. During the long days and even longer nights I could have TV at my needed volume, if desired, but no one else in my room or on my hospital floor was disturbed. I could also increase the volume, if needed, in dealing with doctors, therapists and nursing staff. Professional Hearing also helped me get the batteries I needed while hospitalized. As valuable as these technological features are, it is my opinion that the most valuable asset Professional Hearing provides is their caring relationships. Their collective services far exceed any other business or medical associations I have experienced. I do hope that the selection committee will look favorably on this nomination of Dr. Gyl's Professional Hearing Services for your Award, for they have truly earned this distinction.

Story Told Date 09-08-2014

Name

Andrea K Wilson

Business Name

Professional Hearing Services

City

St Joseph

MI

Celebrated Service Story

My Godmother and aunt, who was in beginning stages of dementia, and, was in need of hearing aid assistance from Professional Hearing Services, in St Joseph, MI. While there, I was asked by my Godmother, " Why don't you get your hearing checked?" So, I did. After the evaluation it was apparent I also needed hearing aid assistance. So, I purchased a fashion statement pair of 'leopard' hearing devices! Gyl Kasewurm, owner of Professional Hearing, was delighted by my acceptance and enthusiastically appreciated my attitude! I have dealt with many of her staff members, over the last few years and they are all wonderful in customer service and it's obvious Gyl treats them with respect and dignity. The atmosphere, at this location, is friendly and joyful! It's a pleasure doing business with them!

Story Told Date 09-06-2014

Name

Paul Nickels

Business Name

Professional Hearing Services

City

Coloma

MI

Celebrated Service Story

I have utilized Dr. Gyl Kasewurm's services long before she became a doctor. Even in the beginning, when she worked out of another doctor's office, her professionalism and common sense helped me adapt to wearing hearing aids with little problem. Her newest facility is fantastic. I have never had to wait more than a few minutes for an appointment or even as a walk-in patient for an adjustment. Her staff is well trained and very friendly. I would recommend her business to anyone with a hearing problem, and have several times.

Story Told Date 09-02-2014

Name

Frances Klees

Business Name

Dr. Kasewurm's Professional Hearing Services

City

Dowagiac

MI

Celebrated Service Story

I read Professional Hearing Services ad and made an appt. for a free hearing test as I could hardly understand what was being said anymore, Their friendly greetings by all made you feel you were in good hands, no long waiting period for the appointment nor for the hearing ads which immediately helped me to hear and get back into being social again. They respond immediately to your problem and fix it. You walk into a most friendly waiting area, greeted by a friendly staff, fresh coffee and cookies and no long waiting for your appointment, always on time, need batteries we will send them today. Latest technology and they know their product, I highly recommend them to all.

Story Told Date 08-28-2014

Name

Beverly Stover

Business Name

Dr Kasewurm's Professional Hearing Services

City

Berrien Springs

MI

Celebrated Service Story

Professional Hearing Services is the best! About 11 years ago I received an invitation in the mail from Professional Hearing Services, to make an appointment for hearing loss at no charge. I was aware that I had a difficult time hearing, so I called for my appointment. Dr Kasewurm's Professional Hearing Service rolls out the Red Carpet for You! From the moment you arrive at their door. You are greeted cordially with smiling faces to assist you, in a warm and attractive environment. Hospitality is at it's finest. I am so pleased with my most recent hearing aids. I can actually hear the splash of water coming from my faucet; fallen leaves skipping over the ground; and experience the sweet sounds of chirping birds. Putting glasses on our face to see, is fashionable. My advice is project ourselves to hear, with Dr. Gyl Kasewurm's Professional Hearing Services! Life is profound, when you can hear.

Story Told Date 08-25-2014

Name

Dick Kelley

Business Name

Professional Hearing Services

City

Covert

MI

Celebrated Service Story

Always very professional service and the entire staff is GREAT !! Almost always as a walk-in only a few minutes to get taken care of. Appointments are always prompt. Dr. Gyl explains the aids fully so there is never a question about the aids.

Story Told Date 08-25-2014

Name

Cecil Jorgensen

Business Name

Dr. Kasewurm's Professional Hearing Services

City

St. Joseph

MI

Celebrated Service Story

I like how I never have to wait long, always good service, will send batteries if you run out on vacation. I needed my hearing aid repaired so I sent it in and they sent a loaner hearing aid for me to use while mine was being repaired. Always friendly staff.

Story Told Date 08-22-2014

Name

Marilyn Mann

Business Name

Professional Hearing Services

City

St. Joseph

MI

Celebrated Service Story

I started going to Professional Hearing about 20 years ago. I am a retired teacher and my hearing greatly affected my ability to teach in the classroom. I started with one and then went to two aids. I have experienced a lot of frustration over the years with my hearing and they have come to the rescue. I feel that Gyl and her staff are extremely professional in every way. They are personable and know what they are doing. I can go in on a moment's notice and receive help. I like the fact that they are trained in the latest hearing technology as I am always looking for the best I can get from my aides. The office complex is a joy to enter with its spaciousness and décor. I feel blessed to have such a fine service available so close by. I will be going here for the duration.

Story Told Date 08-22-2014

Name

Bill

Business Name

Johnson

City

St. Joseph

MI

Celebrated Service Story

Absolutely the best technically, service wise and professionally. A "beyond expectations" experience....every visit!

Story Told Date 08-20-2014

Name

Dolores Cormier

Business Name

Professional Hearing Services

City

Bridgman

MI

Celebrated Service Story

My Dad, Leo Cormier was 100 years old living in an assisted living facility. Professional Hearing Services made an after hours house call driving 12 miles one way to the facility to help Leo with hearing aids. I was very impressed with the personalized service and since then have received hearing aids from Professional Hearing Services myself. Their services and professionalism is top-notch and they follow up to assure that you are satisfied with the results you receive from the hearing aids provided. I know when other members of my family need hearing aids they will also rely on Professional Hearing Services knowing that they will receive quality service and care.

Story Told Date 08-20-2014

Name

Lew Burchard

Business Name

Professional Hearing service

City

St. Joseph

MI

Celebrated Service Story

Professional Hearing Services does an outstanding job of providing services for the hearing impaired! All the people are prefessional, courteous, kind, and helpful. The office provides truly exceptional service along with the very best hearing equipment. We always look forward to going to their office for service, consultation, or other assistance! They do a fantastic job!

Story Told Date 08-20-2014

Name

Grover Loggains

Business Name

Professional Hearing Services

City

St. Joseph

MI

Celebrated Service Story

I'm extremely happy with my new hearing aids. The service at Professional hearing is exceptional!

Story Told Date 08-20-2014

Name

William C. Nielsen

Business Name

Harbinger Financial Group

City

Niles

MI

Celebrated Service Story

I was the typical poor hearing male. "I wasn't paying attention, you talk too soft, your head was turned away from me, etc. I had received a number the flyers offering a free hearing test from a place in St. Joseph , Michigan. So I decided to get the test to shut up and show the people complaining about my hearing! Well, Dr. Kasewurm new exactly how to work with me and they were right, I had major hearing loss. That day I ordered the hearing aids I needed and today I can hear the soft sounds of my baby grandchildren that I was and would have missed. Thank you Dr. Kasewurm and the team at Professional Hearing Services for the GREAT SERVICE when ever needed and giving me back the most important part of my life, the hearing that I didn't realize I had lost!

Story Told Date 08-20-2014

Name

Clarence Mott

Business Name

Retired

City

Lawrence

MI

Celebrated Service Story

I could "hear" but not understand. Dr, K fixed that. I know hear everything I've been missing. Thank you Dr. K. It's a very nice experience in the office. The staff is wonderful!

Story Told Date 08-20-2014

Name

Stanley

Business Name

Andrews University

City

Berrien Springs

MI

Celebrated Service Story

My story begins with a conversation between myself and a colleague who uses hearing aids. I mentioned that I needed to upgrade mine and he immediately drew out a reference card from Professional Hearing Services in St. Joseph. His positive words and expression motivated me to call for an appointment. The process was positive. I was treated cheerfully, kindly and with professionalism. "Tony" treated me like a friend and though I, too, am a "Dr." no titles added an air relational quality that makes me look forward to my appointments. PHS is a great place to hear:-).

Story Told Date 08-20-2014

Name

Charles J. Arens

Business Name

Retired

City

Coloma

MI

Celebrated Service Story

Prior to moving to Michigan, I had hearing aids from another provider located in another state. In contrast to my previous experience, I have found Dr. Kasewurm's Professional Hearing Services to be very professional. Furthermore, the staff is always willing to take care of my problems in a timely manner. I am glad I found this wonderful facility.

Story Told Date 08-19-2014

Name

Bill Marohn

Business Name

Retired

City

St. Joseph

MI

Celebrated Service Story

From the moment you walk in the door you know this place is special. The people are friendly and the service is great. If you need a repair it is usually taken care of on the spot. I can't imagine going any place else for my hearing needs.

Story Told Date 08-19-2014

Name

Mary Beth Sanborn

Business Name

na

City

St.Joseph

MI

Celebrated Service Story

This business hs been so supportive for yers. Always generous with batteries and ever available as a walk in to clean ears and aids so I have the most comfort.

Story Told Date 08-19-2014

Name

Wendell Cole

Business Name

Retired

City

Berrien Springs

MI

Celebrated Service Story

I started weari8ng hearing aids in 1978. My hearing got progressively worse and I kept needing aids with more power. I am now to the point that when I shave in the morning I only hear the shaver when it is right next to my "good" ear. The other ear is just about worthless. I have been going to Pro Hearing for about ten years now. Their service in the absolute best. They care about you. About four or five years ago I got a "loop" from them that allows me to hear TV with the TV volume turned completely down. This is great because my wife does not understand my passion for pro football and this enables me to have the volume at a level that she cannot hear (volume turned completely down) and I understand everything.

Story Told Date 08-19-2014

Name

J.C. Anderson

Business Name

Whirlpool (Retired)

City

Stevensville

MI

Celebrated Service Story

When you realize that you are not hearing as accurately as you should, you start to think about hearing aids. Then you must get over the self-counsciousness that you feel when you start to think about wearing a hearing aid. I decided to take the first step and have my hearing professionally tested at Dr. Kasewurm's Professional Hearing Services. The test confirmed the need for aids in both ears. After purchasing the aids in a very professional manner, I still was not over the self-counsciousness and soon stoped wearing the aids. Gyl, being the personality she is, tactfully asked me one day if I was wearing the aids and I said no and explained why. This led to another visit and the use of the "over the ear" aid versus my initial "in the ear" aid and I became very comfortable wearing the hearing aids and being reacquainted to the world that I had been missing. The service is top notch and all I have to do is call or email and my problem is a long way toward being corrected. For example, in March we were on vacation in Equador and my aids stopped working. I emailed Gyl and within 90 minutes (on a Saturday) she had emailed me back with what to do to get them working. This is only one of several examples that I could share regarding the great service and professionalism that I have experienced dealing with Professional Hearing. The office staff is great and make you feel very comfortable as you enter the office.

Story Told Date 08-19-2014

Name

Jim VanZant

Business Name

Dr. Kasewurm's Professional Hearing Services

City

St Joseph

MI

Celebrated Service Story

When I finally admitted to myself that I had a some hearing loss, I went to several places for tests on my hearing and information on hearing instruments. I drove 45 minutes from South Bend IN to Pro Hearing Services in St Joe Michigan to see Dr. Terry. Compared to the other so called hearing centers, nothing but professionalism as soon as you enter their door. Precise and truthful information, top of the line and up to date testing equipment, and no pressure to buy. Myself and a friend both purchased hearing instruments from Professional Hearing Services a year and a half ago. EXCELLENT service after the sale with benefits no other hearing center came close to offering. Considering the service, hospitality, and perks, along with the fact that I can hear properly again, and reasonable hearing instrument pricing, I would NEVER go anywhere else, nor recommend anyone else other than Dr. Kasewurm's Professioonal Hearing Services located on Renaissance Drive in St. Joseph Michigan. Do yourself a favor, and at the least, check them out.

Story Told Date 08-19-2014

Name

Wilbur Lynam

Business Name

Retired

City

South Haven

MI

Celebrated Service Story

I have been treated successfully by Dr. Gyl and her very competent staff for over twenty years and can only say that I have always been very pleased with the fine treatment and services received. I have always recommended Professional Hearing to all of my friends and will continue to do so.

Story Told Date 08-19-2014

Name

riichard kepner

Business Name

kepners precision auto krafters

City

benton harbor

MI

Celebrated Service Story

I am on my second set of hearing INSTRUMENTS and DR.GYL AND HER STAFF ARE JUST PROFESSIONAL, AND I RECOMAND EVERY ONE I KNOW WHO SEAMS TO HAVE A HEARING PROBLIM TO SEE PROFESSIONAL HEARING SERVICE,I SIMPLY PULL OUT MY AIDS AND SHOW THEM HOW SIMPLE IT IS TO USE THEM. THANK YOU DR. GYL.

Story Told Date 08-19-2014

Name

Lauren B Gast

Business Name

Professional Hearing Services

City

Saint Joseph

MI

Celebrated Service Story

Today I'm receiving my second set of hearing instruments from Dr. Kasewurm. As Always, she and her staff have made me extremely delighted that I've made the decision to purchase my aids in this office. Everyone here is professional and understanding toward patients like myself who have had many years of struggling with hearing loss. Thank you Dr. Gyl and staff.

Story Told Date 08-18-2014

Name

Ashley Young

Business Name

Clyde Park Veterinary Clinic

City

Grand Rapids

MI

Celebrated Service Story

Not only does Clyde Park Vet provide exceptional care and services to pet owners in and around Grand Rapids (at a very reasonable rate), but they go above and beyond to care for sick or injured strays. I have seen countless times Dr. Jen take in a cat that needs her help, with or without donations or payments from those who find these little babes on the street. She is the founder of both Crash's Landing and Big Sid's Sanctuary and continues to be a wonderful caregiver to those cats who are yet to find permanent homes. She takes one step further and cares for these cats at her own home while they need close supervision and are making the transition to Crash's or Sid's. I have never met a person so caring and generous as Dr. Jen. I have never been to a vet so welcoming and outstanding as Clyde Part Vet. And I have never felt such gratitude to have people like these in my life, even if I only visit them annually for my own pets. They deserve recognition of any and all kind!

Story Told Date 08-05-2014

Name

Lisa H-H

Business Name

The Conscious Collective Consignment

City

Grand Rapids

MI

Celebrated Service Story

I "liked" this shop's FaceBook page and couldn't wait to check it put in person! I headed to 445 Bridge St NW and loved it! Everything is nicely organized and the cashier was awesome! I was allowed to look around at my own pace & when she noticed I had a few items tucked on my arm, offered to put them in a dressing room for me. She continued to be pleasant with conversation and I heard her refer a phone call we to another consignment shop to find the vintage style that caller was seeking. We even had a shared laugh about a particular song that played on the station tuned in. I gave Katiana a C!Service tag because she made me feel welcome and she was just being real and genuine! I can't wait to go back & bring a friend to enjoy some quality consignment shopping!

Story Told Date 08-02-2014

Name

Jake Zerrenner

Business Name

Topps Trade Center

City

Benton Harbor

MI

Celebrated Service Story

Jordan and Jay were helping me out when I was trying to find a specific video game and eventually they found a lone copy in one of the piles of games that are had waiting to go out front to get sold on the floor. EVERY time I go in they always take time to greet me and usually go above and beyond if i'm searching for some game from my childhood that i just have to play. They make me feel right at home whenever i go. Some of the friendly people i have ever met.

Story Told Date 07-30-2014

Name

Jake Zerrenner

Business Name

The Buck

City

Saint Joseph

MI

Celebrated Service Story

I went to The Buck downtown today, Hannah was our waitress. She did a fantasic job, checked on us often and even assisted me to picking out a drink and food! It was a bit busy there as we went around lunch time, i never felt like she didn't have time to help us out. She always had a smile on her face.

Story Told Date 07-30-2014

Name

Josh Golden

Business Name

Sweet Sensations

City

Holt

MI

Celebrated Service Story

I went to sweet sensations with late at night due to a flurry craving, and they were starting to close when I got there due to it being slow that night, and it was anxious I was holding them up , but they were very friendly and made sure I was taken care of and didn't complain or seem annoyed even a little.

Story Told Date 07-10-2014

Name

Jimmy Hollenbeck

Business Name

Fast Eddie's Oil Change

City

Mount Pleasant

MI

Celebrated Service Story

I needed an oil change, and the manager at Fast Eddie's (Richard) was friendly and courteous. He suggested the full service rather than just the oil change, because it was only a five dollar difference. That five dollar difference was made up when he gave me five dollars off of my fuel filter that needed to be changed. All in all, a great service experience that reassured me that my car was taken care of.

Story Told Date 07-09-2014

Name

Samantha

Business Name

Riverwood Resort

City

Mt. Pleasant

MI

Celebrated Service Story

I have been going to Riverwood for a couple years now, doing a bowling league for 12 weeks. I've gotten to know the manager pretty well along with some of ther workers. The first week of the summer league the Manager, Jeremy, waved my first weeks pay for me as well as telling the bartender I can have whateer I wanted (even though I was only getting a water). The worker on the register is the same every week and always greets me with a smile even when I have to go up there multiple times in one night for our lane being weird. Altogether, some of the staff makes nights there pretty great and will walk by to chit chat and make sure you're having fun.

Story Told Date 07-08-2014

Name

Jimmy Hollenbeck

Business Name

Applebee's

City

Mount Pleasant

MI

Celebrated Service Story

My girlfriend and I went on a date to Applebee's the other day. Our server was quick, courteous, and went out of her way to make our experience enjoyable. She asked how our Fourth of July was, how the fireworks were, and seemed genuinely interested when we were talking with her.

Story Told Date 07-08-2014

Name

Jeremy Horton

Business Name

Red Robin

City

portage

MI

Celebrated Service Story

I went to Red Robin today and had a server by the name of Sierra. From start to finish she was the nicest person i have ever interacted with at any business! She talked with us like we have known her our whole lives and even danced for us! She is really good by the way! i would recommended going to Red Robin just to be served by Sierra, you wont have a bad experience, trust me! thank you Sierra for making my day great and the service unforgettable!

Story Told Date 07-07-2014

Name

Charlotte Jacques

Business Name

Rally's

City

Mount Pleasant

MI

Celebrated Service Story

I went to Rally's with a couple of friends and definitely enjoyed my experience. The woman who took our orders was friendly, quick, and efficient. I would definitely keep them in mind for the celebrated service award.

Story Told Date 07-07-2014

Name

Charlotte Jacques

Business Name

Wendy's

City

Mount Pleasant

MI

Celebrated Service Story

I rarely ever go to Wendy's; however, this time really stuck out to me. A woman named Desiree took my friends' and my own order. She was one of the sweetest people I have ever come in contact with. She kept a glowing smile on her face and was very welcoming. I was stumbling around trying to find exact change and apologized for taking so long. She kept full patient and stayed smiling. Her sweetness made this a wonderful experience.

Story Told Date 07-07-2014

Name

Joshua Golden

Business Name

Douglas J Aveda Institute

City

East Lansing

MI

Celebrated Service Story

I went to the institute for a much needed haircut and eyebrow wax, and the second I arrived the door was held open for me, and I was offered something to drink. The students are very nice and seem positive. The instructors are very helpful and keep a positive vibe flowing. They make sure you are very comfortable and relaxed down in the spa and always greet you with a nice greeting. They truly excel at the art of customer service and never accept gratuity.

Story Told Date 07-03-2014

Name

Johanna Sainz

Business Name

Subway

City

East Lansing

MI

Celebrated Service Story

Jazmine from Subway welcomed me with a smile and upbeat attitude on an early Tuesday morning as I was on my way to work. She made my breakfast sandwich and my lunch sandwich quickly and kindly. Her enthusiasm and friendly talk really woke me up and started my day off great! Thank you for taking pride in the service you provide Jazmine! :)

Story Told Date 06-29-2014

Name

Magellan Berry

Business Name

Herman Miller

City

Downey

CA

Celebrated Service Story

I can't remember when I thoroughly enjoyed and felt very comfortable during the conversation with someone about a product they are selling. I spoke to a lady by the name of Anna at Herman Miller who was very knowledgeable and took time to explain the features about various office chairs that Herman Miller sells. She was very detailed in her explanations and made me feel that my comfort was her main concern in choosing the office chair that is right for me and was not just trying to sell me any chair. I really appreciated that and did call her a second time to discuss the chairs before I made a purchase and she was just as friendly and explanatory as she was during our first conversation. I left both conversations feeling comfortable that I connected with her and not someone else. I would recommend her to anyone wanting to talk to someone at Herman Miller regarding their products. I hope that my employees are as helpful as she is with those individuals that they come in contact with to provide services to.

Story Told Date 06-29-2014

Name

Bryan McFadden

Business Name

7-11

City

Holt

MI

Celebrated Service Story

This goes out to the three sisters that own and run the 7-11 in Holt Mi, every time I go in there they are so lively and polite, always willing to help someone out, and very personable, they will greet you with a hello and talk to you rather then trying to push you on your way, if we had more business like that everyone would start their day off with a smile,they don't have to do that THEY WANT TO! So Thank you Stephanie,Stacy, and (I'm drawing a blank on the third one...oops)

Story Told Date 06-29-2014

Name

Josh Golden

Business Name

Steak and Shake

City

Lansing

MI

Celebrated Service Story

I was just at steak and shake ordering some greasy comfort food on the way to work , and when I went inside to order the consultant was very happy and in a genuinely good mood and seemed happy to be there, she suggested some ideas if what to order and was very polite. While waiting for my order to be made she came up and made friendly talk and had a friendly greeting as I left. Thank you!

Story Told Date 06-27-2014

Name

Kathryn Smith

Business Name

Steak and Shake

City

Lansing

MI

Celebrated Service Story

On Tuesday June 24th, I went to Steak and Shake and was very pleased with the service. The waitress was very nice and kind and seated us the minute we came in and provided my friend and I with quick and efficient service. She was also very patient when there was some confusion with the order and the check and overall I left Steak and Shake very happy since I had had some not as great experiences with Steak and Shake before. She gave both my friend and I wonderful service!

Story Told Date 06-24-2014

Name

Magellan Berry

Business Name

New Directions In Living, Inc

City

Downey

CA

Celebrated Service Story

I can't remember when I thoroughly enjoyed and felt very comfortable during the conversation with someone about a product they are selling. I spoke to a lady by the name of Anna at Herman Miller who was very knowledgeable and took time to explain the features about various office chairs that Herman Miller sells. She was very detailed in her explanations and made me feel that my comfort was her main concern in choosing the office chair that is right for me and was not just trying to sell me any chair. I really appreciated that and did call her a second time to discuss the chairs before I made a purchase and she was just as friendly and explanatory as she was during our first conversation. I left both conversations feeling comfortable that I connected with her and not someone else. I would recommend her to anyone wanting to talk to someone at Herman Miller regarding their products. I hope that my employees are as helpful as she is with those individuals that they come in contact with to provide services to.

Story Told Date 06-24-2014

Name

Maurice Stepp

Business Name

PNC Bank

City

Lansing

MI

Celebrated Service Story

Upon walking into the outer doors of PNC Bank this woman was already holding the inner door open for me. I was greeted with a warm nice to see you again. While filling out a paper she directed a guest where to stand in line and told him someone will be with him shortly. While the man was waiting she started making small talk in order to keep his mind occupied. Even though the man had a thick accent and was hard to hear the woman continued to talk to him until the next teller was available. Great job, even though I don't go to this bank often I will surely try to go there more often.

Story Told Date 06-24-2014

Name

Joshua Golden

Business Name

Petsmart

City

Okemos

MI

Celebrated Service Story

I was trying to find some supplies for my new kitten, and wasn't quite sure where to find everything and how to make a ident tag, and the staff was very helpful in explaining all of the different foods and their benefits and how to work the tag engraver, they were very helpful and offers me pan flits on kitten nutrition and needs if I had any other questions and truly seemed to care about the health of animals, I will most definitely be returning with all my pet needs.

Story Told Date 06-24-2014

Name

Joshua Golden

Business Name

Sultan's Mediterranean Cuisine

City

Lansing

MI

Celebrated Service Story

I have been going to Sultan's for my middle eastern cravings for years, and the service has never stopped being anything less than extraordinary. You are always greeted with a hello and a a smile , and are seated right away and almost never have to wait. The Servers are always very patient and helpful while looking at the menu and different unique food options, the environment and food is great and is truly an amazing place to dine! I would Recommend Sultan's In the Hannah Plaza in Lansing to everyone!

Story Told Date 06-24-2014

Name

Dustin Miller

Business Name

Taco Bell on cedar

City

Lansing

MI

Celebrated Service Story

I was in a bad mood and wanted some comfort food for breakfast. I walked in and was immediately greeted by a bright and shinning face. She was very nice and sweet and easily brightened up my morning. She promoted her product and their $500 sweepstakes expertly The taco making crew was fast and very accurate and the food was amazing. Thank you Taco Bell for making my Monday and I'll make sure to visit again.

Story Told Date 06-09-2014

Name

Lewis Maynard

Business Name

Ruff Brother's

City

Stevensville

MI

Celebrated Service Story

Ruff Brother's is a small town local barbershop with a flavor all its own. The shop is run by three brothers, all who are following the family trade. While each of them have their own distinct personality; each has proven a specialist in the trade when it come to handling squirmy toddlers. Not only do they provide fantastic hair cuts for my three boys, but they themselves offer up a lot of comedy to get you laughing while you wait.

Story Told Date 06-07-2014

Name

Lewis Maynard

Business Name

Meijer

City

Stevensville

MI

Celebrated Service Story

I love going places where the employees insert a little personality into their interactions. My recent visit to Meijer had just that. When I went to pay for everything I informed my cashier, Amanda, that I'd be putting it on the credit card, to which she responded, "Sure, they're voice activated. You can run it whenever you're ready." Instead of asking simply if I wanted any cash back, she asked if I'd like $50 cash back, so I could carry it in my wallet and feel rich. Granted these may seem like small things, but I feel her personality interacting with guests and her spot on comedy delivery elevated what could have normally been a "blah" transaction into an interaction that was celebrated!

Story Told Date 06-07-2014

Name

Charlotte Jacques

Business Name

The Cabin

City

Mount Pleasant

MI

Celebrated Service Story

I went out to dinner at the Cabin the other night with my friend, and I had an amazing waitress named Haley. From the beginning, she walked up to our table with a glowing smile on her face. She was friendly from the beginning of our interaction as well as the very end. Haley was very busy throughout the night; however, this did not stop her from checking up on us and making sure we were satisfied with our food and drinks at all times. Without a doubt, our waitress provided us with wonderful celebrated service. This was also my first experience at the Cabin, and because of her, it definitely will not be my last!

Story Told Date 06-05-2014

Name

Tyler Ennis

Business Name

eBay

City

N/A

CA

Celebrated Service Story

I was shopping online on eBay (which I rarely do), and I don't think I've ever had this great of service like I did shopping online ever before. I was looking at the shoes that were very nice and I ended up winning the bid and eventually paid the money to the person selling them. The person that was selling had a 100% feedback (meaning that he hasn't had any negative feedback from anyone) and had well over 1000 sales in his eBay tenure. I bought them on Monday of last week and then I messaged him two days later and asked when he was going to ship them and he instantly messaged me back and told me when he was going to ship them. He even took some money off of the purchase because he felt bad that he didnt't ship them fast enough. I told him that wasn't why I was emailing him but that really was one of the nicest things someone has done for me when I've shopped. That really made me happy and I will definitely try and buy from him again. What an awesome seller!

Story Told Date 05-12-2014

Name

Bryan

Business Name

McFadden

City

Williamston

MI

Celebrated Service Story

Me and the wife had an excellent dinner today at a Mexican restaurant in old town, for those of you who don't know it's located on the north side of Lansing, she had what is commonly know as a wet burrito and I had fried shrimp taco's and actually it was pretty good. The restaurant's atmosphere was relaxing and the people where very pleasant even to me, I give it two thumbs up........and oops it was called Pablo's Restaurant, try it out if you like mexican food. Open 7 days a week from 10 - 8pm.

Story Told Date 05-09-2014

Name

Robert Ward

Business Name

Pizza House

City

East Lansing

MI

Celebrated Service Story

Pizza House is a great place to go anytime of the day. Their menus are one of the most in depth menus I've ever seen in a restaurant. Their workers and cooks are awesome, kind and always smiling. State of the art pizzeria open until 4:00am most nights so you can call-in for delivery or dine-in at any time, even in the middle of the night. One of the favorite places me and my friends love to go after a hard day of work and classes. Recently it was a group of 10 of us including myself, who all went out for dine-in dinner for a friends graduation dinner. The waitress we had was brand new 1st day working and was kind of nervous of handling such a large group. She constantly kept our refills filled, smiled, had small talk whenever she came around and checked on the table and got comfortable as our stay went on. When it was time for the bills to come one of my friends ordered more than she can afford and was short her bill. The manager of pizza house came out and worked out everything and said her meal was on the house due to she was a graduation and was a great guest. It was a nice gesture that the manager did for my friend and to me that was great celebrated service both waitress and manger.

Story Told Date 05-07-2014

Name

Joshua Golden

Business Name

Chili's Grill

City

okemos

MI

Celebrated Service Story

You are always greated with a smile and a welcoming slogoan " welcome to Chili's." The food is always delicious and the decor is amazing. Your servers are always very polite and and patient, and if they ever make a mistake they fix it immediatley and appoligize sincerly. There is always a manager walking around and making sure that each table has everything they need and that everything is tasting good. There is such a great vibe in the resturant and everybody is always in such a great mood. I would defenitykly reccomend trying Chili's in Okemos by the Meridian Mall!

Story Told Date 05-02-2014

Name

Lance Patrick

Business Name

Marathon

City

North Muskegon

MI

Celebrated Service Story

I went to the local Marathon Gas Station to get a car wash and figured I'd fill up at the pump to get the discounted gas. Unknowingly, this meant I was buying the basic form of car wash and not the top-notch, undercarriage, gloss-leaving car wash. I pressed the "Help" button on the self-serve car wash kiosk and a woman working the cashier inside came outside. After explaining my dilemma, she said there was no option to change the car wash type. She resolved this issue by telling me to go ahead with the regular car wash and then stop inside for a top-notch car wash coupon like I had wanted. So after going through the regular car wash, I went inside like she proposed and she refused to accept my money for the difference in car wash type prices then gave me a free coupon to get the car wash anytime in the next 2 weeks. I was having a rough day, and her simple act of unexpected kindness totally turned my day around. Wish I knew her name!

Story Told Date 12-16-2013

Name

ruth crawford

Business Name

Erbellis

City

Portage

MI

Celebrated Service Story

love the subs, and pizza.. they are always friendly when I go there to eat.

Story Told Date 11-27-2013

Name

Jeff Ryder

Business Name

Erbellis

City

Portage

MI

Celebrated Service Story

Love it when my wife says... lets order pizza . they have the best pizza, sub, and great service.

Story Told Date 11-27-2013

Name

Debbie Ryder

Business Name

Erbellis

City

Portage

MI

Celebrated Service Story

They have the best pizza I have every had, also love their subs, and the spaghetti is to die for. We always get great service anytime we visit

Story Told Date 11-27-2013

Name

Dennis Walker

Business Name

Target- South Lansing

City

Lansing

MI

Celebrated Service Story

I recently went into the Target at South Lansing and received great service John was very helpful and kind. That is a good experience to have especially after leaving one of their competing store who never ask me could they help me at all, way to go Target

Story Told Date 11-27-2013

Name

Cassie juarez

Business Name

Third coast surf shop

City

St. Joesph

MI

Celebrated Service Story

Although I've never been surfing, I know once I get on a board for the first time, it won't be the last. Getting to a coast has been a challenge, but my curiosity led to browsing the internet and coming across third coast surf shop. Who knew surfing the Great Lakes was actually possible. I plan to make my first purchase with Third Coast coming up this spring and I already could say it won't be one I regret. Therefore, they have my vote!

Story Told Date 11-27-2013

Name

Chris James

Business Name

Cravings Bistro and Pub

City

Benton Harbor

MI

Celebrated Service Story

I recently went with a good friend of mine and his family to Cravings. Our waiter Joe was super friendly and helpful the whole evening. He constantly came back to check on us and made the night very special as we were celebrating my friends mothers birthday. We stayed a while after they were closed and Joe was very accommodating the whole time. Defiantly an experience to remember.

Story Told Date 11-26-2013

Name

Pam Correll

Business Name

Lakeside Emporium

City

Muskegon

MI

Celebrated Service Story

The Lakeside Emporium is THE BEST place to be. The candy selection is amazing and they make the best hot fudge sundaes and milk shakes ever! The kindest, friendliest people greet you when you walk in and remember your name when you return (and you'll want to return). Regulars have their pictures on the wall or, for lack of wall space, scrolling on a digital monitor. A trip to the Emporium is always a day brightener.

Story Told Date 11-26-2013

Name

Glenn

Business Name

Erbellis Pizza

City

Kalamazoo

MI

Celebrated Service Story

Erbellis pizza is the best! Great svc and drinks.

Story Told Date 11-26-2013

Name

Justin Howe

Business Name

Watkins Pharmacy

City

Muskegon

MI

Celebrated Service Story

A few years ago I was laid off from work around the Holiday's and money was very tight for my family. I needed to get my monthly Rx and I could not afford the Cobra insurance and Watkins Pharmacy was able to figure out the best options that was within my budget. I will never forget the way the went out of their way to help me. Thanks.

Story Told Date 11-26-2013

Name

Andrew Wollman

Business Name

Erbelli's Pizza

City

Kalamazoo

MI

Celebrated Service Story

I live in Indiana and drive the hour+ to Kalamazoo about 4-5 times a year because they simply have the best pizza on the planet. My favorite thing to do is try pizza places as I travel and no one has topped Erbelli's. They give great attention to all the ingredients. Some have good crust, but not so good cheese; some have delicious cheese, but the crust is mediocre and the sausage is bland. Erbelli's has developed a terrific crust, cheese, sauce, and sausage that none have been able to top. They deserve some kind of award; in addition, the service is always excellent, given by very kind workers. I will continue to make the trip, until hopefully, they one day open an Erbelli's closer by.

Story Told Date 11-26-2013

Name

Rachel Wilcox

Business Name

Wyoming Animal Hospital

City

Wyoming

MI

Celebrated Service Story

Six years ago I brought home a little black lab for my little girls. Max was loved instantly, a few days later he became very sick. We took him to Wyoming Animal Hospital to see Dr. Coffman, she told us he had the parvovirus. Dr. Coffman and her staff went above and beyond to do what ever they could to save Max. They let us come visit day and night to let him know we were still there and wanted to bring him home. Thanks to this wonderful place, 7 years later we have a healthy happy dog who is loved not only by us but the employees at the hospital as well. Thank you for all you did and continue to do in the lives of our animals.

Story Told Date 11-26-2013

Name

Jan White

Business Name

Out-Side-In Riding Academy

City

Grand Haven,

MI

Celebrated Service Story

Out-Side-In is an equine-assisted therapy facility that also offers corporate team building sessions and a riding academy with lessons and show teams. The facility is served by Harbor Transit public transportation and is very conveniently located near Grand Haven High School. I have observed students of all ages being treated with respect and encouraged by a dedicated staff of licensed social workers, equestrian specialists, and riding teachers with national competitive experience in all types of riding. Insurance covers many of their services. Out-Side-In is a very unique and special facility!

Story Told Date 11-26-2013

Name

linda lesniak

Business Name

erbellis

City

Kalamazoo

MI

Celebrated Service Story

best pizza in town.

Story Told Date 11-26-2013

Name

Steve Johnson

Business Name

Striders

City

Grand Rapids

MI

Celebrated Service Story

About three weeks ago I went to Striders with a pair of long loved running shoes, whom time and miles had wore the comfort out of. A guy named Joe examined these former favorites, got my run pattern down, had me do some practice paces, and with all this information pulled together an excellent platter of shoe selection. After trying out several and taking a test run on Striders' tread mill, we located a pair that is working excellent for me.

Story Told Date 11-25-2013

Name

Bryan McDonald

Business Name

Third Coast Surf Shop

City

St. Joesph

MI

Celebrated Service Story

I get all my surf gear from third coast surf shop even though it would be easier to get it online. Easier only because i'm coming from Chicago. I love making the trip to hang and talk shop with Ryan and the knowledgeable staff. Hands down the best surf shop in the mid-west. Actually one of the best surf shops I've ever seen. Seen a lot around the country and a few spots around the globe. I'll always make the pilgrimage to this cool shop.

Story Told Date 11-25-2013

Name

Lori Westlake

Business Name

Third Coast Surfshop

City

St. Joseph

MI

Celebrated Service Story

Jan. 1, 2013 I had just gotten back from the annual New Years Surf in Holland, MI (to see who will catch the first wave of the new year - it wasn't me, but I did catch waves). The stoke was running high and I decided I was going to buy a new surfboard from Third Coast Surf Shop that day. The waves were actually better in St. Joe so I headed straight there. Cam Mammina sold me a 9ft longboard. I was anxious to paddle right out but was absolutely starving (surfing in the cold does that to me). Of course it was Jan. 1 and all the eateries were closed. Dear Cam sent me across the street to the Biggby's and said they got good sandwiches there. Awesome! But I wanted to get on the waves right away so I asked Cam to wax the new board for me while I grabbed a sandwich. He agreed. So sweet of him! He was sweating and had a great base coat on that board by the time I got back. Its not easy to wax a 9 footer in 20 minutes but that's the kind of folks we have at Third Coast Surf Shop. I don't spend a lot of money there but they take care of me just the same!

Story Told Date 11-25-2013

Name

Tyanna Weller

Business Name

Four Flags Area Chamber of Commerce

City

Niles

MI

Celebrated Service Story

The owners and staff at The Third Coast Surf Shop give exemplary customer service all year. They truly care about creating a quality experience for their customers and visitors to the community.

Story Told Date 11-25-2013

Name

Ed Roubal

Business Name

Yoga Heat

City

Grand Rapids

MI

Celebrated Service Story

My daughter was getting ready to leave Michigan for college and we wanted to do something together for 30 days before she left. I was thinking of reading the same novel or maybe walking around the lake near our house. My daughter Katherine had something totally different in mind, a unlimited one month pass at Yoga Heat. We had a blast and I learned a few things along the way. First, the staff at Yoga Heat could not have been more kind and willing to help a newbe figure yoga out. Second, yoga is a great activity for mind and body and much more difficult than it looks. Third, if anyone is looking for a fun and healthy way to spend time with friends or young adults, Yoga Heat just might be your answer. Much thanks to the team and friendly students as well. Regards, Ed Roubal

Story Told Date 11-25-2013

Name

Alycia Moreno

Business Name

Yoga Heat

City

Grand Rapids

MI

Celebrated Service Story

LOVE Yoga HEAT on Monroe downtown GR. The teachers and the students are amazing. Very friendly, very warm and the environment is very welcoming, and clean. If you need to stretch (and let's be honest we all need it) this is the place to do it. They have a living social deal right now for 5 classes for $22, I bought TWO!:D

Story Told Date 11-25-2013

Name

Marilyn Boyd

Business Name

Gonzo's Bigg Dogg Brewery

City

Kalamazoo

MI

Celebrated Service Story

I went to a new brewery which just opened on November 13. On three different visits I was met with a smile from the waitresses, the food was outstanding. I had a choice of ten beers brewed with loving care by Brewmaster Gonzo Haner. He has given over 20 jobs to help the economy in downtown Kalamazoo. I am submitting this new business as an brewery that we all can celebrate.

Story Told Date 11-25-2013

Name

Marianne Clarke

Business Name

Lakeside Emporium

City

Muskegon

MI

Celebrated Service Story

This store is like stepping back in time with the variety of candy and home made fudge and chocolates. The employees are always so friendly and kind, just like most businesses used to be.

Story Told Date 11-24-2013

Name

Janet Weaver

Business Name

Yo Bubbs Yogurt

City

St Joseph

MI

Celebrated Service Story

We happened upon the YoBubbs Yogurt Shop in St. Joseph while visiting my dad on Mondays. He lives at the Whitcomb Retirement Community and we visit every Monday to take him for a ride and to eat lunch out at a different restaurant every week. One Monday we found the yogurt place and have gone almost every Monday after until they were only open on weekends. We were sad to miss but look forward to next spring when we can go visit the yogurt shop again with my dad.

Story Told Date 11-24-2013

Name

Leesa Burrill

Business Name

Wyoming Animal Hospital

City

Wyoming

MI

Celebrated Service Story

The staff at Wyoming Animal Hospital has been good to my family for over 20yrs. Dr. Rushlow and Dr. Coffman have always taken us in that day if we had a pet emergency. Amanda has helped me through a tough day when my dog ate a bottle of medicine off the counter. She called and Dr. Rushlow called numerous times that week to check on her. We love them!

Story Told Date 11-24-2013

Name

Rochelle Woodcox

Business Name

Midori Sushi and Martini Lounge

City

Mount Pleasant

MI

Celebrated Service Story

This is most definitely my favorite place to eat! My family came to town and this is where I took them. They loved the food and service is always great. My favorite's are the Fire Up roll, crab rangoon (amazing sauce with it), edamame, grilled salmon, white peach martini and the pomegranate martini. Its beautiful inside and the music is wonderful.

Story Told Date 11-23-2013

Name

Tami

Business Name

Brooklyn Bagels

City

Muskegon

MI

Celebrated Service Story

The staff at Brooklyn Bagels, especially the one on Summit and Henry are the best, always greeting you with a smile, they remember your name and what you like. All I have to do is walk in and the staff will have my mocha made before I get to the counter.

Story Told Date 11-23-2013

Name

Marissa

Business Name

The Brass Café

City

Mount pleas

MI

Celebrated Service Story

The service is amazing at the brass. I have traveled great distances for this reason. Cheers to the brass for always showing the Hamilton family a good time.

Story Told Date 11-23-2013

Name

Julie

Business Name

Curt's Service Center

City

Mt. Pleasant

MI

Celebrated Service Story

My husband and I have known Curt for several years. He is one of the good guys. If your car needs repair, he will give the best service available. If your car doesn't need everything the dealer told you, Curt will tell you. He is a man of integrity. After work time, Curt can be found giving back to the community -- little things that no one knows about: attending kids' baseball games whose parents aren't around; volunteering at charity events; giving anonymous cash gifts. Curt and his wife, Cathy, are a team that gives great service, but also serve the community, too!

Story Told Date 11-23-2013

Name

John & Les

Business Name

Getty Street Grill

City

Muskegon

MI

Celebrated Service Story

From the boss Ron's "welcome" greeting to the"thanks for coming in" when leaving and the same from all the staff, courtesy and respect know no boundaries here. Very EXCEPTIONAL SERVICE and GREAT FOOD is what this establishment is known for. I have been eating here for over twenty years,and have NEVER had bad food OR service! The best breakfast(anytime of day) and the great burgers are a couple of my favorites. A "MUST" go to place if you want to leave full and happy at a very reasonable price. These people are the BEST!!! Thanks guys!!!

Story Told Date 11-22-2013

Name

Katie Delia

Business Name

Fanfare Sports and Entertainment

City

Portage

MI

Celebrated Service Story

I moved from Kalamazoo years ago, but I still shop at Fanfare through their subscription service. Why do I do that? Because it is a fantastic comic book store. As a woman, I've seen a lot of scary comic book stores; dimly lit, dirty, with the guys who stare at you the moment you enter until the moment you leave. Fanfare is open, bright, nicely arranged, and I've even seen *gasp* WOMEN working there! They're friendly without being over-bearing. It has a nice section for gamers without overtaking the rest of the space for those of us who aren't. They have a good mix of merchandise displayed well. They have quick communication and an updated Facebook page. They treat their customers well. I can't say enough nice things about them. :)

Story Told Date 11-22-2013

Name

paul&amy swanberg

Business Name

blondies hair salon

City

wyoming

MI

Celebrated Service Story

We have been to many vets for pets in the past,two cats,one dog.they seem to think of them as dollar signs,very sad...But i and my wife must tell you these people at wyoming animal hospital really care,from there doctors right down to the staff.THEY REALLY LOVE ANIMALS.

Story Told Date 11-22-2013

Name

Chris Root

Business Name

Wyoming Animal Hospital

City

Wyoming

MI

Celebrated Service Story

I have a beautiful Boxer, Max who has had constant issues with his ears and multiple allergy problems, the doctors and staff at Wyoming Animal Hospital have tried everything to help him and when a new drug came out for a trail Max was suggested and accepted, and it's like a miracle drug, he doesn't itch at all and is such a happy guy.. and so are we and suggest Wyoming Animal Hospital to everybody.

Story Told Date 11-22-2013

Name

allie

Business Name

meijer

City

grand ledge

MI

Celebrated Service Story

Grand Ledge Meijer has the best service!

Story Told Date 11-21-2013

Name

James Spotts

Business Name

Cherie Inn

City

Grandville

MI

Celebrated Service Story

We have been going to Cherie Inn for about a year now and it has become a regular event every Saturday. The Specials are always an interesting array of ideas and ingredients of items to make eating an experience second to none. The staff is incredible with their team work and attention to detail always striving to make our dinning experience the most enjoyable. If you have not yet experienced this wonderful establishment then you are really missing an opportunity you will not soon forget

Story Told Date 11-21-2013

Name

Heather Frarey

Business Name

The Record Lounge

City

East Lansing

MI

Celebrated Service Story

I opened this business in january of 2008 as I was in a motorcycle accident and could no longer work the job I had as a dental assistant. I worked for Michigan WhereHouse records from 1979-1996 off and on so as that was the only thing I knew was records and music thought I would sell on Ebay. I really hated not having contact with people so found a small location in East Lansing above Urban Outfitters and started there. I decided to sell just vinyl and no cd's as another shop in town already did that so I thought I would set myself apart from them.Through the past 6 years I have had my ups and downs but things seem to be looking up for The Record Lounge. I now sell new and used vinyl, posters, vintage stereo equipment I also carry the most local and Michigan music in the area as well as local artists items that pertain to music we also have shows every so often too. Each year we have a festival called Middle of the Mitten that goes along with the anniversary of the shop. I am also the only female record shop owner in Michigan. Although it has been 6 years in 2014 I feel as if it has been longer and a lot of hard work on my part as well as my family and the people who has worked here.

Story Told Date 11-21-2013

Name

DLM

Business Name

family dollar

City

kentwood

MI

Celebrated Service Story

I have been to various family dollar stores but this one stands out from the rest! A hello and a smile and really mean it! How refreshing in these days. The people who work here treat you like family. Its more than its there job to be friendly and give good service. I am there alot and we are on a first name basis. One day last week I had car trouble( battery) so I left my car running and went inside to do my quick shopping and when I went to leave I couldnt get in it. Auto lock doors. Went inside and the store phone which they let me use to call my husband for help didnt work so an employee let me use hers to make multiple calls, then came outside with me to try to figure a way in. It was cold and windy so let me hang out in the store till help came. I was so thankful for her caring about me. Her name was Sierra one of the managers there/ All of them are kind people. They are always willing to help you out. The store is the cleanest I have ever seen. Serving others is more than there job. This is my favorite neighborhood store!!

Story Told Date 11-20-2013

Name

Al Pratt

Business Name

Lakeside Car Company

City

Rockford

MI

Celebrated Service Story

In these days when everything seems to a cahse for the dollar, it is refreshing to do business with a company that can be trusted to provide great products and great service EVERY TIME. I have been buying cars and having cars serviced at Lakeside for well over 20 years, and the standards there have never changed. They are responsive, courteous, and above all, trustworthy. No fear of unneeded repairs, very reasonable cost for all work done, and HONEST in the sale of used cars. I can't imagine any business being more deserving of this award.

Story Told Date 11-20-2013

Name

Shelley Jacobs

Business Name

Meijer (Grand Ledge)

City

Grand Ledge

MI

Celebrated Service Story

The MOST friendly and helpful Meijer employees in the Lansing are ALL work at the Meijer in Grand Ledge!

Story Told Date 11-19-2013

Name

Andrew Backus

Business Name

Southkent veterinary Hospital

City

Caledonia/Byron Center

MI

Celebrated Service Story

They go out of the way to help my dogs out, whether its fitting me in on a busy day or finding a kennel to board my puppies. They have also saved me allot of money by offering on call emergency service versus the expensive emergency hospitals.

Story Told Date 11-19-2013

Name

Belinda Boorsma

Business Name

Lakeside Car Company

City

Rockford

MI

Celebrated Service Story

A truly honest and hard working shop who do not over charge for anything. They look after our 4 vehicles and have been most accommodating in times of emergency.

Story Told Date 11-18-2013

Name

Julie Stensrud

Business Name

Wyoming Animal Hospital

City

Wyoming

MI

Celebrated Service Story

They all took such great care of our dog Jessy, after being struck by a car. It gave us great comfort knowing our dog was in such caring hands during this traumatic time. She made a full recovery!

Story Told Date 11-18-2013

Name

RER

Business Name

Cherie Inn

City

Grand Rapids

MI

Celebrated Service Story

We love to go to Cherie Inn as often as possible because of the neat area where it is located, and the fine and excellent service provided by both the kitchen and wait staff. We especially enjoy being served by Tom. The food is always very good, and the chef's specials are exquisite.

Story Told Date 11-18-2013

Name

DLM

Business Name

papa Bears Resteraunt

City

Muskegon

MI

Celebrated Service Story

A change in ownership! Robin McElfish has taken over and has strived to change the bad rep of the previous owners, She has made many changes in the past eight years. Not only does she run the restaurant. she is always giving back to the community.Papa bears ( you have a need?) she has inspired donations for toys for tots,food donations for area food pantries, and so much more. She is a server and a giver to others, She inspires all to give back. A family resteraunt, good food,good fun. You will never go away hungry!

Story Told Date 11-17-2013

Name

Dave

Business Name

red rooster

City

muskegon

MI

Celebrated Service Story

Red rooster nominated...seriously? Great tavern, self proclaimed chef/owner is very rude (especially if you are fat). Completely out of touch with what this place needs which is why it is up for sale after owning for 1 year. Get your head checked, you need it.

Story Told Date 11-17-2013

Name

MS Trottier

Business Name

Michigan Irish Festival

City

Plymouth

MI

Celebrated Service Story

Well I tried to vote for the Michigan Irish Fest which I have gone to many times. However when I went to vote it asked for my email. So after I put in my email and confirmed it I got the message "thanks for voting" HUH?? Never clicked on anything. Better check on this. Make sure you ADD a vote for Michigan Irish Fest Please The Irish Fest has great music with amazing bands, great food, and lots of things to look at, plus an educational display of Irish history, and all in a beautiful setting.

Story Told Date 11-16-2013

Name

David Zimmerman

Business Name

10286 s ave east

City

Scotts, 49088

MI

Celebrated Service Story

Best lunch buffet

Story Told Date 11-15-2013

Name

Steven Erickson

Business Name

FanFare Sports and Entertainment

City

Kalamazoo/Portage, MI

MI

Celebrated Service Story

To put it simply, FanFare's staff and atmosphere are without peer. FanFare is the one store that I cannot resist purchasing from when I go in to it - my wallet can't survive. It's not that I am pushed in to it, it's that the store is simply superb. Their staff is top notch and willing to help you locate anything you might need. If they don't have it in stock, they can often order it for you. They manage their events with class and refuse to accept poor behavior during said events ensuring that it is a pleasurable experience for everyone. There is, simply, no one like FanFare in the business world that's not FanFare.

Story Told Date 11-15-2013

Name

Rob Wiener

Business Name

Fanfare

City

Kalamazoo/Portage

MI

Celebrated Service Story

Fanfare has always promoted being a community over just a business. Every time I go to fanfare, I feel like I am around friends. The staff are patient, friendly, helpful, and go out of their way to provide excellent service.

Story Told Date 11-15-2013

Name

Kathryn Miller

Business Name

Third Coast Surf Shop

City

St. Joseph

MI

Celebrated Service Story

The service at Third Coase Surf Shop in St. Joe is always world class! I make a trip up from Hobart Indiana just to visit this shop because of their friendly service. My last visit was amazing and worth nominating them again for consideration in 2015. I was greated with a friendly welcome and the associate offered to help me right away. I was allowed time to browse without pressure and when I was ready to make my selection, the associate was attentive and helped me with sizes. To my surprise, I was also given a discount because it was my birthday! That is AMAZING world class service!! Thanks to the St. Joe Third Coast Surf Shop for making my birthday extra special!

Story Told Date 11-15-2013

Name

Lisa H-H

Business Name

Electric Cheetah

City

Grand Rapids

MI

Celebrated Service Story

My daughter & I went out for dinner on Wednesday 11/13'just because' and we enjoyed our experience at the Electric Cheetah very much! Our server, Jane, was so kind and helpful with explaining the menu items we had questions about. The manager was also attentive to helping the servers throughout the dining room, checking in and topping off water glasses. The restaurant was consistantly busy during our whole visit, but we were never made to feel rushed. At the end of our meal, we decided to share a dessert and Jane even suggested coffee or tea. We both love tea and Jane let us know what was available--and suggested a loose leaf tea which she described as having a warm chamomile and vanilla flavor. It. Was. Perfect! Although the C!SA nominations are done and voting is underway--I still had (1) worn looking C!SA tag I had been carrying around all summer, waiting for this kind of awesome service experience! I just had to give it to Jane! Electric Cheetah is amazing. :)

Story Told Date 11-15-2013

Name

Jennifer Robison

Business Name

Italian Oven

City

Mt. Pleasant

MI

Celebrated Service Story

I love your restaurant. As silly as it sounds, I order the exact same thing EVERY TIME I COME IN! It never disappoints and gives me 2 meals since it's so large! Yep, it's a calzone--5 cheeses, chicken, bacon, spinach & red onions! Love, love, love it! Also, really appreciate Rissotos. Occasionally, a grown up meal is a nice change of pace. Thank you for your great food and excellent service!

Story Told Date 11-15-2013

Name

Nancy

Business Name

G&L Sherman

City

Muskegon

MI

Celebrated Service Story

I go into G&L once every week and I just love going there everyone that works there welcomes me when I walk in I get a quick meal and a nice conversation everytime I go in. Great establishment, great people, and great food! Keep it up G&L you have my vote!

Story Told Date 11-15-2013

Name

James C. Irwin

Business Name

Getty Street Grill

City

Muskegon

MI

Celebrated Service Story

The service at the Grill is outstanding! If you eat at the counter, as I normally do, the coffee hits the cup about the same time your butt hits the seat. During your meal you can count several waitresses checking with you for more coffee, how's your meal, need anything else, etc. Today I had four different waitresses check on me. None of "that's not my seat"/"that's not my section" territorial stuff. Just great service! And, by the way, the food is excellent too! My only regret is that I can't justify going there more often than I do.

Story Told Date 11-14-2013

Name

Charles Campbell

Business Name

Curt's Service Center

City

Mt. Pleasant

MI

Celebrated Service Story

My first encounter with Curt: we were told by the auto dealer that our car needed new brakes. We made an appointment with Curt, dropped the car off. Two hours later he called us to tell us our brakes were only half worn and we didn't need brakes at that time. He said we could pick the car up in half an hour; when we picked the car up, there was no charge. We did not need brakes on the car for another year and a half. This incident began a ten year relationship. Because of his integrity we have continued to do business with him. We have always been treated with fairness and we anticipate a continued relationship with him.

Story Told Date 11-14-2013

Name

Jeff

Business Name

Great Lakes Montessori

City

St. Joseph

MI

Celebrated Service Story

Great Lakes Montessori is the best Pre-school Kindergarten School in our area! Ms. Marcie and her excellent staff of teachers are so loving and nurturing. It was a great being able to feel good knowing I was entrusting the care of my two children in the hands of wonderful people. My children left Great Lakes Montessori so prepared for first grade! My children not only excelled in their academics, they also became so independent and self sufficient. They also learned how to communicate in a second language- Spanish! I can't believe Great Lakes Montessori hasn't won this award before. If my wife and I have anymore children they will definitely be attending Great Lakes Montessori School in St. Joseph, MI!

Story Told Date 11-14-2013

Name

Joshua Nordyke

Business Name

The Corner Record Shop

City

Grandville

MI

Celebrated Service Story

There is no staff more willing to emotionally involve itself with the lives of regular clients.

Story Told Date 11-14-2013

Name

Don Schmidt

Business Name

Texas Roadhouse

City

Lansing

MI

Celebrated Service Story

We drive from Charlotte, Michigan on a regular basis to the Lansing location. Their food is great and their service is always A-one. Our meals have always been prepared just right and the menu has a great selection. This staff is friendly and we enjoy talking with them

Story Told Date 11-14-2013

Name

matt

Business Name

hooters

City

lansing

MI

Celebrated Service Story

great service great food and right out front celebration cinema what more do u need

Story Told Date 11-14-2013

Name

Pat

Business Name

Weston's Kewpee Sandwich Shop

City

Lansing

MI

Celebrated Service Story

If you are in the downtown Lansing - A must visit place!! Family owned and food that is prepared to your liking!! Wide selection of foods to choose from - Chef Salad with Tuna and Olive Burger and Onion Rings are the best -- depending on what phase of diet you are on!

Story Told Date 11-14-2013

Name

angela smith

Business Name

betten imports

City

kentwood

MI

Celebrated Service Story

Amazing food and service love peppinos, the owner or manager Jason is awesome he is so nice introduces himself very friendly!! Hope they win!!

Story Told Date 11-14-2013

Name

Rose Heyer

Business Name

Texas Road House

City

Grand Ledge

MI

Celebrated Service Story

We love Texas Roadhouse. We drive from Grand Ledge MI to the location in Lansing Michigan because the food is that good! Dinner rolls are to die for. The steak is ALWAYS prepared just the way we like. The staff are always friendly and the resturant is clean.

Story Told Date 11-14-2013

Name

Jennifer Smith

Business Name

Topps Trade Center

City

Benton Harbor

MI

Celebrated Service Story

My son spent the month of July in Michigan, visiting from Florida. Although nobody knew it, he was very sick and was going to leave Michigan to spend a year in the hospital for a bone marrow transplant in North Carolina. He went to Topps every weekend for Yugioh tournaments. All of the patrons and the employees treated Zachary so nice... He was about the youngest one there and they all protected him and watched out for him... Even though they knew nothing. As a mom, that meant the world to me. Then, once they found out a couple weeks after we had left what he was about to go through, they held a benefit tournament to raise money for him. Very special people. Thank you!

Story Told Date 11-14-2013

Name

Janine Hellman

Business Name

Lakeside Emporium

City

Norton Shores

MI

Celebrated Service Story

This year for Halloween, with the weather being so nasty, I gave my daughter the option of going out in the rain and cold, or going somewhere and I would buy her some candy. And her choice was to go somewhere and pick out her own candy. And her place she chose to go was Lakeside Emporium, we went there and received the best service, the owners are always very pleasant, helpful and always have a smile on their faces when we go there, (obviously this was not our first visit). My daughter got just what she wanted, at a very reasonable price, very fresh items, and unlike Trick or Treating candy, we did not have to sort thru her candy, because she was able to get just what she wanted. And they have the best dark chocolate sea foam.... Thank you Lakeside Emporium for making a memorable Halloween, and we will be back soon. Mr. and Mrs. Ron Hellman

Story Told Date 11-14-2013

Name

Janine Hellman

Business Name

Hellman's

City

Norton Shores

MI

Celebrated Service Story

This year for Halloween, with the weather being so nasty, I gave my daughter the option of going out in the rain and cold, or going somewhere and I would buy her some candy. And her choice was to go somewhere and pick out her own candy. And her place she chose to go was Lakeside Emporium, we went there and received the best service, the owners are always very pleasant, helpful and always have a smile on their faces when we go there, (obviously this was not our first visit). My daughter got just what she wanted, at a very reasonable price, very fresh items, and unlike Trick or Treating candy, we did not have to sort thru her candy, because she was able to get just what she wanted. And they have the best dark chocolate sea foam.... Thank you Lakeside Emporium for making a memorable Halloween, and we will be back soon. Mr. and Mrs. Ron Hellman

Story Told Date 11-13-2013

Name

Peggy

Business Name

Leven

City

Grand Rapids

MI

Celebrated Service Story

Linda and staff are the most attentive and caring rout of people ever.

Story Told Date 11-13-2013

Name

Megan

Business Name

Art and Soul

City

Portage MI

MI

Celebrated Service Story

About 5 years ago I started getting into tattoos, however, a lot of times walking into a tattoo shop without any tattoos or much knowledge... you get treated like crap by the tattoo artists. I did my shopping around before I started getting my ink done and every shop I walked into, I was treated like an idiot and many artists didnt care to even allow me to put my input on what I wanted to be put on my body... I mean it does last forever... But then I walked into Art and Soul Tattoo Shop and never went anywhere else. I have spent a lot of money over the years here and its because the artists working here are extremely welcoming. It feels like a family in here and when you walk in they treat you with respect. The owner, tattoo artists, and even the piercers are all amazing and support eachother all in their work. I have sent many customers there and not one of them came out unhappy. Art and Soul is a shop that is continually growing and I am so thankful to have found such an amazing group of people to help me put an artistic twist on my life!!!! ART AND SOUL #1

Story Told Date 11-13-2013

Name

Julianne Juarez

Business Name

Topps Trade Center

City

Benton Harbor

MI

Celebrated Service Story

Not only is Topps a great place to buy games and trade cards, the atmosphere is wonderful, the staff always so polite and can help you find exactly what your looking for. Not to mention the great price's!

Story Told Date 11-13-2013

Name

Christine Anderson

Business Name

Weston's Kewpee Sandwich Shop

City

Lansing

MI

Celebrated Service Story

Besides the phenomenal friendly family atmosphere, the Kewpees diet is tremendous. I have infact lost weight eating the choice meats they insist on. They always have a fresh selection of options available to excite the taste buds daily.

Story Told Date 11-13-2013

Name

Donna Keller

Business Name

Personal Experience

City

Greenfield

IN

Celebrated Service Story

I purchase 99% of my wines at Carretino, even though I live in Indiana. Greg has always provided great advice along with affordability. Carretino is conscientious about delivering the highest quality and is always willing to make it right if ever a unusual situation occurs with their wines. I highly recommend purchasing wine from Carretino. They are friendly, efficient and very knowledgeable!!

Story Told Date 11-13-2013

Name

Sherry&Tim

Business Name

Mr.Bs

City

muskegon

MI

Celebrated Service Story

I had a wonderful warm smile come up to our table this server Patty has such a sweet pretty smile that made us feel so welcomed and it was our first time being there You can tell this server loves what she does and loves her job THANKS so much for the great service and wonderful food also but most of all she was great at what she does. Thanks well definitely will be back.

Story Told Date 11-13-2013

Name

Jessica McCarty

Business Name

Wyoming Animal Hospital

City

Wyoming

MI

Celebrated Service Story

I have a dog with very severe allergies and the Wyoming Animal Hospital has been nothing but amazing for him! They're always looking for new alternatives to keeping him comfortable and itch free. Recently they heard of a new medication and instantly thought of my Joey. They researched it and decided he would be a great candidate for a free trial of the medication. They never stop thinking of you and your precious pets. I recommend them to everyone!

Story Told Date 11-13-2013

Name

Stephen Cahoon

Business Name

Mr. Stephen Cahoon

City

Southfield

MI

Celebrated Service Story

I went to The Italian Oven for a nice night with the girl friend. The waitress was so sweet and commendated us nicely. She knew we were a couple and suggested we have dinner in style in the risottos room. The night was spectacular with the excellent service and atmosphere of Italian Oven.

Story Told Date 11-13-2013

Name

Debbie

Business Name

Getty Street Grill

City

Muskegon

MI

Celebrated Service Story

Ron and his staff are always so friendly to everyone that enters his establishment. This is the type of treatment people still want when they go out to eat. They are never talking about getting out of work, etc., it is all about the customer. A friendly HI when you come in and a THANKS FOR COMING when you leave...and the food is GREAT! :)

Story Told Date 11-13-2013

Name

Raelynn Stein

Business Name

Cherie Inn

City

Kalamazoo

MI

Celebrated Service Story

The Cherie Inn is a restaurant in Grand Rapids with superb service. The owner takes time to greet all his customers with a bright smile and friendly welcome. He has preserved the charm of this historic building,first opening its doors in 1924. The servers are dedicated to good service and stay for years, which speaks to the love they have for this business and the people. No wonder the Cherie Inn is the longest-running restaurant in Grand Rapids. It is housed in a one hundred year old building, and it features the original tin ceilings, vintage art, and Stickley furniture of Grand Rapids dating back to the 1940's. The overall experience is one a visitor will not soon forget. The hard working owner and staff are well deserving of the Celebrated Service Award.

Story Told Date 11-12-2013

Name

Matt

Business Name

Watkins Pharmacy

City

Muskegon

MI

Celebrated Service Story

Most friendly down to earth folks you'll ever do business with. They will bend over backwards to help you out. Vote Watkins for the celebrated service award!!!!

Story Told Date 11-12-2013

Name

Rock'N'Roll Bob

Business Name

Third Coast Surf Shop

City

St Joseph

MI

Celebrated Service Story

Because of this store, I've made friends, caught tons of waves and fell in love with a small Midwest town on a Great Lake. Always someone knowledgable and friendly on staff. They are full of stoke and spread the stoke of Great Lakes surfing. Third Coast does plenty for the surf community and non-surf community and those that want to become a part of the surf community. The aloha spirit is very present in Michigan because of this store.

Story Told Date 11-12-2013

Name

Pete

Business Name

Jersey Giant Subs

City

Kalamazoo

MI

Celebrated Service Story

Jersey Giant Subs in Kalamazoo/Portage has the best service out of any fast food joint in the city. They always acknowledge you when you walk in the door and every employee seems to have a smile on their face. They seem to remember most of their repeat customers. It's hard to eat anywhere else because Jersey Giant slices the meat fresh right in front of you, and the prices are great! $7.99 for a 16" sub? That's the best deal in town.

Story Told Date 11-12-2013

Name

Saige

Business Name

Fanfare

City

Kalamazoo

MI

Celebrated Service Story

Whenever I go to Fanfare the staff are always super helpful and nice. They're really polite and go the extra mile if I'm looking for something special or rare. I will always buy from them first, before any sort of online site. They're always so nice and patient and doing so much more for the community by hosting many game nights. Fanfare is perfect. Change nothing.

Story Told Date 11-12-2013

Name

Sarah Mack

Business Name

Metro 25 Tire Center

City

mt.pleasant

MI

Celebrated Service Story

Metro 25 has grade A customer service. Open 6 days a weeks and always helpful. I bring my car there and always refer them when anyone asks. Never have I called aand not gotten a friendly voice on the other end willing and wanting to help get me in as soon as possible. Wonderful pricing and professionalism!

Story Told Date 11-12-2013

Name

Afe Bos

Business Name

Wyoming Animal Hospital

City

Wyoming

MI

Celebrated Service Story

Very friendly and people oriented towards their customer's and their Pet's. You're hardly in the door and "Can we help you?" Great follow up on your Pet. I have in the Past and would recommend them to others. From a 1-10 they are a 10.

Story Told Date 11-12-2013

Name

Kelly

Business Name

Water Works Salon & Spa

City

Mt. Pleasant

MI

Celebrated Service Story

Water Works is very deserving of this award. They have by far the best service in town. The ladies that work there become your friends, and make you feel at home. You are greeted with a smile and a beverage, and you walk out feeling beautiful.

Story Told Date 11-12-2013

Name

chris baker

Business Name

Betten

City

muskegon

MI

Celebrated Service Story

Great product, great people and GREAT service. They treat you like family. Keep up the GREAT job.

Story Told Date 11-12-2013

Name

Angie

Business Name

Ace of Diamonds

City

Mt Pleasant

MI

Celebrated Service Story

If ANY business is deserving its ACE OF DIAMONDS IN MT PLEASANT. Not only does Kriss Roethlisberger and her family donate to a TON of organizations and causes throughout the year.... but they also put on the Haunted Yard EVERY YEAR FREE OF CHARGE for the community. This costs about 5,000 of their own money to run every season. Ace of Diamonds also gives away FREE pearls to all the Moms/sisters/Aunts/Grandmothers of Military members on Mothers Day and displays pictures and hands out plaques for past and present veterans every Memorial Day. Ace of Diamonds is such a staple in the MT Pleasant community that people just KNOW they can count on them to make our community better because that is what they have always done! My VOTE ACE OF DIAMONDS!! Thanks for all you do!!

Story Told Date 11-12-2013

Name

Rob

Business Name

Brooklyn Bagels

City

Muskegon

MI

Celebrated Service Story

I bring lunches to many of my accounts and Brooklyn Bagels is my go-to caterer. Not only will they deliver almost anywhere in SW Michigan, they are always on time and I get a lot of compliments on the food. Ordering is super simple; I just text or email my needs and location to Denny or Jon and they make it happen!

Story Told Date 11-12-2013

Name

Brian