Grand Rapids Nominees & Winners

The Celebrated Service Award

View nominees for: Benton HarborPortageLansingMt. PleasantMuskegon

Winners are listed first.

Tallarico's Boardwalk Subs<

Tallarico's Boardwalk Subs: 2013 Winner!

8233 Byron Center Ave • Byron Center, MI • Website

Boardwalk Subs understands that the customer is the most important aspect of our business. In addition to providing a high quality product, we strive to provide the best customer service possible. The two biggest compliments that we like to hear is a customer saying they are "hooked" on our subs and that they have recommended our restaurant to their friends. We want to make each person that walks in our door feel that they are the most important customer of the day and each and every one truly is.

The Funky Buddha Yoga Hothouse

The Funky Buddha Yoga Hothouse: 2013 Runner-up!

1331 Lake Drive Southeast • Grand Rapids, MI • Website

One of our stated core values is exceptional service. We look at this at all levels: from our front desk staff, to our teaching, to our operations. In order to gauge our effectiveness we solicit constant feedback from our students to ensure that we are providing the service they deserve. We believe our commitment to exceptional service is one of the reasons for our phenomenal success in becoming one of the most popular yoga studios in America.

art of the table

art of the table

606 Wealthy Street Southeas • Grand Rapids, MI • Website

Every staff at Art of the Table loves what we sell and are invested in enjoying not only the products but also the customers we serve. Because we hire people for their passion for food & entertaining, it shows in how we interact with others. We define service as showing genuine kindness and going the extra mile for people so that they can find joy in their own eating, entertaining & gift giving.

Biggby 28th St

Biggby - 28th St.

1285 28th St. SW • Wyoming, MI • Website

Creating a new experience, making friends and having a great time when enjoying a good cup of coffee. BIGGBY COFFEE is proud to offer a variety of beverages for the coffee and non-coffee drinker alike. Each BIGGBY location has a fresh, daily selection of specialty cookies and baked goods, fruit cups, yogurt parfaits, bagel sandwiches and many other delectable goodies to choose from.

Brennan Family & Cosmetic Dentistry P.C.

Brennan Family & Cosmetic Dentistry P.C.

3152 Peregrine Drive Northeast #200 • Grand Rapids, MI • Website

We strive to go above and beyond for every patient, every day. There is not a limit to what we would do to help our patients with their dental care. We genuinely enjoy our time with our patients and with each other. We define service by taking exceptional care of each patient from the moment they first call us. We have done everything from giving patients rides home to holding their babies while they get their teeth cleaned. We've returned their library books for them and proudly sponsor patients' community activities. We think of every patient as part of our family and they know it.

The Corner Record Shop

The Corner Record Shop

3562 Chicago Drive Southwest • Grandville, MI • Website

We deliver service the old fashioned way - through respect and personal attention, treating everyone who comes in our store as they should be treated.

The Green Well Gastropub

The Green Well Gastropub

924 Cherry Street SE • Grand Rapids, MI • Website

Aspirationally, we strive to help foster local food systems in West Michigan by creating relevant, honest dining experiences. Specifically we aim to be one of West Michigan's most respected restaurant destinations through positively maximizing guest service with passionately creative cuisine in a fun, casual atmosphere. We accomplish this through servant leadership principals: considering each guest our boss and striving to treat them in a thoughtful, memorable way.

Jimmy Johns

Jimmy Johns

2121 Celebration Drive Northeast #550 • Grand Rapids, MI • Website

Unlike any other sub shop in the country, Jimmy John’s is all about the freshest ingredients and fastest service. The French and whole-wheat bread is baked in-house daily and every vegetable, cheese and all-natural meat is freshly sliced at the restaurant each and every day. The turkey is real turkey, the roast beef is real roast beef – no additives, no vegetable-based fillers, no fake stuff. Nothing is delivered pre-sliced. Real Hellmann's mayo, real Grey Poupon, real olive oil and red wine vinegar – it's the best of the best.

Johnny Carino's Italian Restaurant

Johnny Carino's Italian Restaurant

2183 East Beltline Avenue Northeast • Grand Rapids, MI • Website

A warm and comforting family style dining experience with a drive to serve all of our guests and have them leave with a smile.

Jonny Bz Dogs and More

Jonny Bz Dogs and More

638 Wealthy Street Southeast • Grand Rapids, MI • Website

We do our best to make our friends and guests feel comfortable. A simple hello, laugh or smile can really change a person’s day. We are proud of what we have done and yet we are very excited for what is yet to come.

Kruse Orthodontics

Kruse Orthodontics - Dr. Daniel Kruse

6208 Kalamazoo Avenue Southeast • Kentwood, MI • Website

Our staff spends many hours in continuing education, improving our communication skills, enhancing our clinical technique and upgrading our customer service skills. We want to be the best orthodontic practice in the field not only in orthodontic care, but also in the way we provide our services.

Licari's Sicilian Pizza Kitchen

Licari's Sicilian Pizza Kitchen

2896 Knapp St Suite B • Grand Rapids, MI • Website

We celebrate every day. We celebrate the Licari name, food and atmosphere that we have provided and the family that we have created. We love our community, our staff, our neighbors and our competitors. We do our best every day to show everyone how proud we are of what we have created and how thankful we are for all of them. Our customers come back again and again because they feel comfortable, like family should. We pride ourselves in loving the community that supports us. We are honored to be considered for this award!

Marie Catrib's

Marie Catrib's

1001-1003 Lake Dr SE • Grand Rapids, MI • Website

"One day, when I was feeling a little down, they packaged me up some 'love to go' in the form of a peanut butter pie. The cooks and servers seem to love the place and attending to their guests. You can always count on being greeted and treated personally at Marie Catrib’s; you might even get a hug from Marie!" -J.D.

Our idea from day one has been to create, produce and serve super great, full-flavored food that has a beginning, middle, and finish to every bite. Everything at Marie Catrib’s is ruled by taste. We strive for efficient, uncompromised, sincere, fabulous, caring and exceptional service (as close to perfect as possible).

Serendipity Hair Design

Serendipity Hair Design

1259 Post Drive Northeast • Belmont, MI • Website

Our mission is to create a friendly and inspiring atmosphere, and most importantly a place where you can relax and take a pause from the outside world! As a team we are constantly learning so that we may bring the latest trends to you in hair, nails, waxing, make-up and facials.

Starbucks Coffee Co.

Starbucks Coffee Co.

2107 East Beltline Avenue Northeast • Grand Rapids, MI • Website

Creating highly satisfied customers is our customer service goal in all of our stores, all of the time. Our customer service vision creates the framework for how we will focus our energy on delivering a quality beverage just the way it was ordered, in a time the customer feels is appropriate, with a human connection. This leads directly to creating highly satisfied customers. Delivering inspired moments of connection to each customer, every day.

Don't see your favorite business above? If you know of a business that really understands what their guests want, gets it for them and goes the extra mile to provide a great experience, please share your story! We'll try to check them out for next year!