The Art of Celebrated Service Award Ceremony - February 13, 2013


The Art of Celebrated Service:
Featuring Dave Carroll

February 13th from 8:30am - 12:00pm

Event Schedule:

About The Art of Celebrated Service:

Celebration! Cinema invites you to join us in growing business cultures that are world-famous for service! We are inspired by the service stories and actions of many businesses in this region. Our second annual Celebrated Service Award aims to recognize, honor, and appreciate these fine businesses.

About Dave Carroll

Dave Carroll is an award winning singer-songwriter, professional speaker, author and social media innovator from Halifax Canada. With twenty years experience in the music business, when faced with a difficult customer service issue with United Airlines in 2009, Dave used his ability as a master storyteller to share his issue with the world. The resulting YouTube music video called “United Breaks Guitars” became an instant viral hit and today over 150 million people have been introduced to his story.
With significant impacts in the areas of customer service, social media, branding and self-empowerment Dave’s career as an entertainer and songwriter has expanded. He is now a highly sought after professional speaker, a published author and he is increasingly being commissioned for songs for other people and organizations. He is also co-founder of Gripevine.com, an on-line customer complaints resolution platform that brings consumers and businesses together in a mutually beneficial way, resulting in improved service for consumers and improved results for companies.